The window in our room was quite noisy from the wind and not many plug sockets next to the bed. One next to bed which was coming out of the wall

Breakfast had a good selection, rooms were clean and the gym/swimming facilities were a bonus

Stayed in June 2024

Food... scrambled eggs awful. Small portions, we ordered some breaded chicken which were lacking in flavour .... no salt at all. The prices were huge compared to portions. My salad was literally 1 red and 1 yellow tomato, 3 slices of white egg and LETTUCE, no onion etc please look at your menus and price list.

Very nice and polite staff

Stayed in June 2024

Nothing

Good size rooms comfortable beds staff were really friendly good stay overall

Stayed in June 2024

Every facility

Stayed in June 2024

The staff at check-in and check-out were so friendly and helpful. Easy to get in to the city centre on the metro. Breakfast and the pool were great

Stayed in June 2024

I thought when booking it was a little more central than it was.

Friendly and helpful staff

Stayed in June 2024

This time unfortunately the bed was broken

Second time visiting and both times the experience was amazing

Stayed in May 2024

Noise in the bar. Poor quality sofa bed in the family room.

Friendly staff. Parking. Range of facilities. Pool!

Stayed in May 2024

Pleasant stay. Friendly staff. Good food.

Stayed in May 2024

Pool cold Changing rooms dirty and smelt Noise from outside after the bar closed and police there Swim guards thought they were bouncers

Beds comfortable Pub nice but expensive

Stayed in May 2024

The doors to our "first" room would close really so (it would take about 10-15 seconds for the front door to shut and you can't force it either). We also had a little issue with the power to the room and the extractor fan in the bathroom wouldn't close so it was active all night but this was solved by the staff members who were on shift very quickly and moved us into another room which was really nice.

Staff were incredible and very supportive when we had an issue with our room and got this issue solved immediately. The bar/ restaurant was very lovely and very clean as well. Breakfast was quite cheap and was worth every penny. Cleanliness in the rooms was really good and there wasn't no mess from previous residents. There is also a Starbucks on site as well which is really handy for morning people.

Stayed in May 2024

The staff are lovely, all very welcoming & pleasant, it makes such a difference.

Stayed in May 2024

Bus service into town could be more frequent and get you there quicker. Hotel showing signs of wear and tear. The business park in which it is situated is apocalyptic - there are so many empty offices.

easy to find, easy parking, near A19. Check in and out quick.

Stayed in May 2024

Fire alarm at 11pm wasnt great

Excellent pool and spa

Stayed in May 2024

Booking.com. Book direct to avoid issues.

Excellent facilities and staff.

Stayed in April 2024

Booking.com, I will never use them again.

Great facilities, loved the gym, pool, sauna, breakfast, staff.

Stayed in April 2024

Downside, only two usable 3-pin sockets making charging phones and gadgets a nightmare. Although it's a clean room, it's outdated with everything.

I stayed for 2 nights while on a trip for training & work. The restaurant staff at breakfast on Thursday, 16th & and Friday, 17th of May, were an absolute pleasure. I was greeted warmly by pleasant charming girl (unfortunately, I don't know her name). I was in a hurry to catch up with work, so she went above and beyond to look after me, offered free bag for food collection, a takeaway coffee cup, and then she went to find me a tupperware so I could get some hot food. This kind, generous, and caring girl is an outstanding & beautiful staff member showing how proper hospitality and attention should be. She made me feel like I'm in my home away from home. The food was brilliant, hot, and fresh. There was a decent selection for hot food, and also pastries, cereal, porridge, fruit, fruit juices, etc.

Stayed in May 2024

Location is a bit remote and not a lot to do outside

Clean rooms, very comfy beds and spotless bathroom. Pool is brilliant and so much room!

Stayed in May 2024

Room was very warm and WiFi wasn’t great but the staff and facilities were really good.

Stayed in May 2024

Noise and breakfast choices not very

Very noisy guests shouting on the 1st floor corridor up to 2.30 am Disappointed with breakfast choice

Stayed in May 2024

Friendly, helpful people and great facilities. Early opening fitness centre and pool and healthy food options. Great for workers.

Stayed in May 2024

The barman was the highlight of our stay. He was such a professional and catering member of staff. He is new to your business, I don't remember his name however he deserves a management position in the upcoming months in my opinion . I believe he's only worked there 2 weeks. So please make sure he gets the credibility he deserves.

Stayed in May 2024

Went to chill after working so hard. Pool full, music belting out. Packed so couldn't do anything. Waited 40mins to go in the jacuzzi. Steam room and sauna full also. Pool and gym used from ppl outside the hotel. Fan didn't work in our room. Light beside the bed didn't work either. No decaf tea in restaurant or starbucks. So no hot drinks whilst I stayed.

We had a nice quiet room. Nice and clean. Staff were very friendly.

Stayed in May 2024

No decaf coffee in room

I only used the room to sleep the night. The bed was excellent.2

Stayed in May 2024