36-42 Canal Street, Manchester, M1 3WD, United Kingdom
#82 of 112 hotels in Manchester
Guests' ChoiceBased on 2897 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.7
Facilities
7.4
Staff
8.7
Value for money
7.7
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Teresa
United KingdomI had to clean the fan in the room, covered in dust. I did tell them though so hopefully that will be rectified in the future.
Loved the lively location
Stayed in May 2024
Reviewed: 17 May 2024
Anthony
MaltaNo phone in the room and no toiletries other than liquid soap. No fridge/bar. Being on Canal Street with bars and gay venues next door was noisy but not seedy or unpleasant.
The location was excellent within walking distance to China Town and Piccadilly. The hotel/room was very clean and linen/towels changed on demand.
Stayed in May 2024
Reviewed: 16 May 2024
Paula
United KingdomGreat central location, very friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Darren
United KingdomNot as clean as I was like
Nice friendly staff and a good location
Stayed in May 2024
Reviewed: 15 May 2024
Richard
United KingdomFree WiFi hardly worked in Room 2. It was extremely weak and water easily splashed out of shower onto bathroom floor when taking a shower.
Great size room, comfy bed, great location.
Stayed in May 2024
Reviewed: 15 May 2024
Joody
United Kingdomthe heating was on including the plug in radiator also the fan was on (fans do not help cool a room only the person!!!!) this is either a mistake or policy and needs to be fixed - its a big waste of co2 emissions I mentioned this to the woman on reception on leaving
good location, clean
Stayed in May 2024
Reviewed: 13 May 2024
Christopher
United KingdomNoise from outside but it’s to be expected, remember to close the windows which I forgot to haha
Property is excellent, always clean and tide, location is brilliant as well, staff on shift where extremely accommodating, friendly and always there for a laugh.
Stayed in May 2024
Reviewed: 13 May 2024
Shantha
GermanySofa and chairs were not clean. The room that I got was below ground floor, so there was no windows, which meant a fan for fresh air was always running noisy.
Staff were very helpful. Toilets were super clean. All essential amenities were there including soap, towels, cookies, tea and kettle.
Stayed in May 2024
Reviewed: 10 May 2024
Caroline
United KingdomSoft bed was uncomfortable and the shower temperature was difficult to regulate.
Friendly Staff and allocation
Stayed in May 2024
Reviewed: 10 May 2024
Michael
United KingdomOn this occasion the room wasn't up to standard. Not necessarily staffs fault, a few easy to miss stains/dust. This is the second or third time i’ve booked a “larger” room with the intention of sharing with friends but the rooms aren’t suitable for more than 2 guests. But overall great property!
The location and the staff are exceptional at Le Ville. Cannot fault the friendliness or helpfulness of the staff. Super convenient and central for most city centre activities.
Stayed in May 2024
Reviewed: 8 May 2024
Colin
United KingdomThe room suffered from a lack of natural light and was also a tad noisy. This was not a problem when I stayed previously, but was room/floor specific.
The location is superb.
Stayed in May 2024
Reviewed: 8 May 2024
Charlotte
United KingdomA bit run down. Could have done with a refurbishment.
Good location. Friendly staff.
Stayed in April 2024
Reviewed: 5 May 2024
Laura
United KingdomThe sofa bed was really uncomfortable. I had read this on lots of reviews beforehand but it really was that awful. Big lumps in your back and dips by your legs. Could be easily rectified. In the bathroom there seamed to be a leak near the sink. Paint was peeling off a lot and was on the floor.
The staff were brilliant. Lovely welcome. Brilliant location. I would use again.
Stayed in May 2024
Reviewed: 4 May 2024
Joanne
United KingdomWe was downstairs so no real windows in room, not really a big issue as we didn't spend much time in room
Excellent location, friendly staff, for a night or weekend on Canal Street absolutely spot on 🙂
Stayed in May 2024
Reviewed: 2 May 2024
Connor
United KingdomWe were put in a room that didnt have a window and made it unbelievably hot.
It was good for the money and beds were comfy with decent space.
Stayed in April 2024
Reviewed: 2 May 2024
Andy
United KingdomTV really bad tuning / download / picture quality. I’ve stayed here for three months consecutively and it’s been no better.
Location and friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Mahroof
SpainLocation
Stayed in April 2024
Reviewed: 28 April 2024
Kieran
United KingdomThe shower had a lot of mould around it and one of the towels had dirt on. Not being picky / everything else was fine
Lovely location
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
United KingdomNoise
The staff
Stayed in April 2024
Reviewed: 27 April 2024
Claire
United KingdomThe bed was not a double ged, more of a 3/4 bed.
Good location for Piccadily Train station and the Bridegwater Centre was a 15 minute walk
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomRoom was tiny no room for clothes good for 1 night bit of a struggle for more
Good location clean room friendly girl on reception
Stayed in March 2024
Reviewed: 26 April 2024
Abdurrahman89
LibyaSmall shower. 2 nights without room service. Window not closing tightly you can feel the wind coming inside the room.
Location near city center.
Stayed in April 2024
Reviewed: 24 April 2024
Ryan
United KingdomThe shower door did not fully close, the toilet felt like it pointed in towards the wall so it was a bit of a struggle to get my lets in.
Extremely good placement for the gay village, however ensure you are planning on a late night as the street noise does get a bit rowdy. The rooms are a bit tired, but they are clean and functional. If you get get this hotel at a good price I would definately say stay here.
Stayed in April 2024
Reviewed: 21 April 2024
The
United KingdomOur second bed was a sofa bed which collapsed in on itself in the middle of the night so we ended up sharing a bed. When the windows (both sets) are closed it does keep the noise out, there is a club nextdoor, but if you need to open the windows, expect it to be noisy!
The hotel is right in the middle of Canal street (Gay village for anyone who doesn't know Manchester), convienient if you are partying in the area. The staff were friendly. The shower room was fun with sparkly walls.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content