20 Garlick Hill, City of London, London, EC4V 2AU, United Kingdom
#12 of 1,009 hotels in London
Guests' ChoiceBased on 3475 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.7
Value for money
8.8
Free WiFi
9.3
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End of dialog contentReviewed: 1 April 2024
Ron
United KingdomWonderful public spaces especially roof bar
Stayed in March 2024
Reviewed: 1 April 2024
Marcus
United KingdomFood was really great but not a great deal of variety.
Very comfortable and well equipped room including snacks, soft drinks and hot drinks. Great food in the restaurant on the 7th floor terrace.
Stayed in March 2024
Reviewed: 31 March 2024
Joe
United KingdomThe standard rooms are quite small
Place was spotless. Staff were friendly and helpful. Lovely bar
Stayed in March 2024
Reviewed: 29 March 2024
Eileen
IrelandThe breakfast, which is served in the onsite restaurant was overpriced, and the full English didn't appear to have been freshly cooked. Only the full English came with tea/coffee
Excellent location. It was very convenient to the tube, yet the location on a quiet street meant there was absolutely no street noise. Our room was wonderful- we were upgraded which we very much appreciated. The bed was extremely comfortable and the room had lots of character. The staff at reception were warm and welcoming.
Stayed in March 2024
Reviewed: 29 March 2024
Paul
United KingdomNothing
Such a well appointed hotel in a fantastic City of London location. Ideal for business meetings and event attendance.
Stayed in February 2024
Reviewed: 25 March 2024
Audrey
United KingdomGreat communication ahead of our trip and the check-out was really fast. We arrived earlier than anticipated nonetheless we were provided a room. Room had all the amenities and it was very quiet, great night sleep! Great breakfast!
Stayed in March 2024
Reviewed: 25 March 2024
Fiona
United KingdomI do feel it should not be necessary to change a bar service charge for guests staying in a hotel . I'm not sure if it is common practice
Lovely hotel . Quiet. Excellent location
Stayed in March 2024
Reviewed: 25 March 2024
Alan
United KingdomNothing
The from, friendly staff, location and the plants in reception
Stayed in March 2024
Reviewed: 25 March 2024
Dean
United KingdomNothing
Staff were amazing, had small issue but was rectified instantly.
Stayed in March 2024
Reviewed: 18 March 2024
Catherine
United KingdomCan’t think of anything!!
2nd time at this property, love absolutely everything about it!
Stayed in March 2024
Reviewed: 18 March 2024
Holly
United KingdomRooms were gorgeous but could have done with a touch more natural light as ours was quite dark based on the location of the room and window however room size was huge (we had an executive double)
Rooms are well thought out, great decor all round, great facilities. Roof terrace has lovely views Rooms had lots of little extra touches which made it special
Stayed in March 2024
Reviewed: 17 March 2024
Joy
United KingdomThe roof terrace was a bit of a letdown. The view isn’t as described. Disappointing breakfast.
Beautiful decor, very comfortable room, very clean, free mini bar and snacks. Also room upgraded.
Stayed in March 2024
Reviewed: 14 March 2024
Carrie
United KingdomRoom quite small but still good for London!
bed was so comfortable ! Room was very quiet. Staff extremely polite and helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Gillian
United StatesCouldn’t figure out the heating controller in the room
Very friendly staff, thoughtful touches, wonderful shower, very clean
Stayed in March 2024
Reviewed: 7 March 2024
Andrew
United KingdomNothing
Everything, it’s the second time we’ve stayed, and we love everything about it!
Stayed in March 2024
Reviewed: 7 March 2024
Ceri
SpainIt’s a little on the pricier side and the breakfast isn’t a buffet and expensive!
Amazing staff great location and beautifully design space and room
Stayed in March 2024
Reviewed: 5 March 2024
Corina
United KingdomWe went for my partner's bday and let them know it is his bday and we did not receive any little bday gift such as a little cake or something in the room as we would have expected especially from a high end hotel. But nevertheless the food in the restaurant was very good and staff very nice and friendly.
Very clean and nice hotel, close to tube and lots of bars and restaurants, close to St Paul's and Sky Garden, service very good, especially the restaurant staff.
Stayed in March 2024
Reviewed: 3 March 2024
Alison
United KingdomFriendly reception staff. Well equipped, clean comfortable room.
Stayed in March 2024
Reviewed: 29 February 2024
Miyo1987
CyprusNothing :)
Loved absolutely everything! Great location, super nice and helpful staff, spotless clean, and very quiet location.
Stayed in February 2024
Reviewed: 26 February 2024
Dipa
United KingdomAmazing location Friendly staff Great decor
Stayed in February 2024
Reviewed: 26 February 2024
Faisel
United KingdomNo parking available with hotel. There is an ncp car park nearby but has very bad reviews . Luckily our car was fine there
Wow amazing hotel very clean nice staff . Luxury feeling
Stayed in February 2024
Reviewed: 22 February 2024
Oliver
United KingdomIt was wonderful!
Stayed in February 2024
Reviewed: 22 February 2024
Joan
United StatesThe staff were very accommodating. The room was small (as expected for London) but comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Jagjit
United KingdomEverything
Staff was brilliant Very help full Beautiful room
Stayed in February 2024
Reviewed: 18 February 2024
Charlie
United KingdomGreat people on reception. Great location. Lovely rooms which were very clean. Would stay again without no hesitation
Stayed in February 2024
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