Room food excellent. Staff friendly and efficient.

Stayed in May 2024

Nothing.....

Amazing hotel in a very central location!!! Nice rooms and great restaurants. Highly recommendable

Stayed in May 2024

It’s a maze, you need proper orientation to get around. No proper lobby.

Location

Stayed in April 2024

Nothing.

Excellent breakfast.

Stayed in May 2024

Not a thing.

They were proper dog friendly. My little guy could go everywhere with me in the hotel. And the staff was so wonderful, kind and dog loving.

Stayed in May 2024

The buffet breakfast wasn’t great and was expensive

Location styling and staff

Stayed in May 2024

Every thing was just amazing 🤩, it’s one of the hotels that you can call it home away from home , all the staff are amazing and they would go the extra mile to make you stay just wow . I posted a picture from the hotel Terrace .

Stayed in May 2024

Concierge staff are very friendly. The welcome all the customers and explain very well the city and what you can do there. The suggested restaurants and best places to visit.

Stayed in May 2024

People smoking on balconies and smoke smell gets into rooms even with windows closed.

The staff were brilliant and had a great breakfast. Rooms are very stylish.

Stayed in February 2024

No negatives

Warm welcome, great room with terrace which had a lovely view. Fab location just off the Royal Mile.

Stayed in May 2024

Do not go for balcony. We were facing. Stone wall. No chairs sit on either. Complete waste of money. Which they did refund.

Location is great. Hotel staff are very helpful and friendly

Stayed in May 2024

Location was wonderful. Room was spacious and comfortable and very quiet. Had all the amenities we needed. We had a beautiful view of the castle from our room which was magical

Stayed in May 2024

Generally over-priced hotel for the service provided, definitely short on 5-star standards. Noise level during the weekend. Room's mini fridge doesn't keep anything cool. No coffee-machine in the room (chamber king). Housekeeping forget to replace towels and bathrobes sometimes. The "terrace" is a dead space, falsely advertised.

Great location, walking distance from many attractions. Spacious, modern rooms with luxurious dressing room. Lovely dining options in and around the hotel. Enjoyable Sunday brunch. Friendly, welcoming staff.

Stayed in April 2024

We stayed in Edinburgh only one night coming from London and heading to The Highlands. The hotel was great. Staff was great and friendly. The hotel had amazing decor with great little venues for different feelings.

Stayed in May 2024

This isn't a big deal, but it seemed there were a few things we didn't take advantage of because we didn't know about them until our last day. For instance, the outdoor terrace level. It would be nice to have a little informative brochure or list with all of the amenities upon checking into the room.

Excellent location. Everywhere we wanted to go was within walking distance to the hotel. The size/lay-out of the chamber-style room felt spacious. The gym facility was convenient and well-supplied with everything I needed. There was a yoga mat in our room for our use. The Commons Club bar was classy and elegant with excellent service and drinks. The outdoor terrace level in the hotel was relaxing and provided gorgeous views. The staff was very friendly, personable and helpful. They wrote a personalized "happy birthday" message on one of the smaller mirrors in our room which was a nice touch!

Stayed in May 2024

Nothing we loved our stay!

Everything was clean and comfortable and centrally located within the city. I called ahead to let them know it was our anniversary and the staff set up a nice welcome message with whisky, chocolates, fruit! Would definitely stay again!

Stayed in May 2024

Bathroom could be one with toilet !

Great stay and perfect location we walked everywhere! Comfortable and clean. Thank you!

Stayed in May 2024

Shame you cannot access the roof terrace at night to view the castle.

Beautiful decor, friendly and helpful staff and perfect location.

Stayed in May 2024

1) Phones in the room didn’t work properly 2) Sometimes orders put thru the tv didn’t go thru (or the housekeeping didnt check it downstairs?) I will still rate this hotel 10/10 tho

1) Hands down the staff! The gentleman in the concierge have been super helpful and welcoming! The waiters/waitresses in both restaurants were superb and fun to have a chat with! 2) Hotel’s general cleanliness is impeccable and well kept 3) Everything looks and is luxurious 4) The beds are veery comfortable and the room design is amazing (as if you got two rooms) 5) the amenities are of high quality

Stayed in May 2024

Location was great

Stayed in April 2024

I think maybe the room was slightly over priced but I can’t really fault the hotel

Service was excellent throughout, bed very comfortable. Hotel decor was very nice and to a very good standard

Stayed in May 2024

Bedroom area a little cramped. A lot of street noise in lower room but they moved us.

Great location. Wonderful staff, extremely helpful throughout trip, especially Martin and Olga. Seperate desk area meant i could sleep in while my husband worked. Lots of restaurants nearby. Great lighting in room!

Stayed in May 2024

Nothing

The location was great! Easy to explore the area

Stayed in May 2024

Roof top would be amazing to have a bar or something out there for the sunny days

Perfect location near the castle and royal mile Great facilities and great views

Stayed in April 2024