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  5. Reviews of West End Guest House

Reviews of West End Guest House 3 stars

14 Main Street, Kirkwall, KW15 1BU, United Kingdom

#6 of 8 hotels in Kirkwall

Guests' Choice

Review score

Based on 361 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Basic but well maintained, clean and comfortable
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    There is no getting around the fact that the hotel is pretty basic. The facilities are old BUT they are very well maintained and very clear. The hotel owner is clearly actively doing maintinance to maintain good standards.

    For un "unmanned hotel" I seen the owner more often that most manned hotels. Andrew was lovely, constantly helpful and always trying to assist. The hotel was clean, well maintained and comfotable enough. The location is PERFECT for a night out or in my case doing work on the mainstreet with everything within walking distance. There is parking for a car and plenty of restaurants nearby.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Had a lovely stay and would stay again in future.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Comfy room. Great breakfast. Very friendly and accommodating staff. Lovely stay.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower was very poor.

    The staff were very helpful. Nice, quiet location. Room was well laid out and bed very comfortable. Good facilities in the room. Lovely breakfast, served quickly.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of stairs from private parking

    Location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    really good stay was on visit to do with work would stay again
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    would be nice if there was a day room where people could sit and have a brew in the evening and chat with other guests and swap story's

    The breakfast was brilliant. the location was good little bit out of town centre but still in a good location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Great…would book again.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was freshly cooked with locally sourced foods and delicious. Enjoyed the warmth of the lovely soft blanket as the room was cold and the heater didn’t seem to work.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Enjoyable and very accessible.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    It was unfortunate that I was needing to leave very early for my return ferry. I would not expect a cooked breakfast before 8pm off-season but would have liked the opportunity to have access to cereal in my room or similar small carryout breakfast. An alternative tariff for bed only might be considered?

    Location is good. The room and general area were very clean and newly decorated. There was everything in the room that would normally be expected.

    Stayed in March 2024

  • Reviewed: 27 October 2023

    8.0
    Superb location for central Kirkwall
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No lounge to sit in during the evening.

    Super central location. Lovely staff. Breakfast was fantastic and the lady serving was super friendly. Enjoyed chatting to her. Reception staff v helpful too, our morning ferry home was cancelled, the lady at reception made sure we had their number to call and said we were welcome to use the same room if necessary. Most helpful and reassuring.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Exellent location, quiet room.
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night

    Excellent location just in the center. Private parking available and convenient.

    Stayed in August 2023

  • Reviewed: 3 October 2023

    8.0
    Would stay here again.
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good central location. Good breakfast.

    Stayed in July 2023

  • Reviewed: 3 October 2023

    8.0
    Three beautiful nights to discover a beautiful city
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very central location

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very old building floors aren't level so beds aren't are bed you couldn't sleep it wouldn't they much to level beds

    Good access to Kirkwall

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    The room was dated but we thoroughly enjoyed our stay - cheap and cheerful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room and bathroom were very dated, and the shower wasn’t very powerful, the hot water tap was boiling hot and hard to turn off.

    Check-in was very efficient and easy, breakfast was good and the location was ideal.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    7.0
    Only stayed one night. Good location for visiting town and generally satisfactory. Easy check in.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Facilities a bit basic but generally OK

    Good cooked breakfast - very friendly service

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Great location run by lovely people.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The building is gradually being renovated, so some paint and wallpaper were a bit tired, but in a couple.of years it will be a real gem.

    Breakfast was good, staff friendly and helpful, as was the owner Andy. Location was perfect for walking into Kirkwall for dinner and for visiting the island.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    One night stay in excellent location. Good clean hotel with excellent breakfast
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No real negatives

    Great location, good value for money and excellent breakfast

    Stayed in August 2023

  • Reviewed: 31 August 2023

    9.0
    Comfortable
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    All good

    Perfect for a short stay . Great parking for 2 motorcycles in front of property. Great breakfast 😋

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Good value, great location, happy guest :-)
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    For the price and the busy time of year I can't fault it. It's a small economical room in a perfect spot. what's not to like?

    The little single room is perfect for a short stay in which I was mostly out and about. This was my second time staying here and it won't be my last. The location is perfect, the staff are lovely, and it's great value. Also, the car park is a bonus because I hire a car when I come to Orkney. I hope to see you next year!

    Stayed in August 2023

  • Reviewed: 19 August 2023

    8.0
    Good location, nice breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Would be nice to have toiletries other than shower gel.

    Good sized room, handy to town.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    A comfortable place to stay in Kirkwall.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It is impersonal as the only person you meet is the breakfast waitress.

    The location is excellent and the street is very quiet. The bedroom was well appointed and comfortable. The breakfast waitress was welcoming and helpful.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Comfortable, very helpful friendly staff
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bedroom window didn’t open

    Location

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Good stay - friendly staff
    • Leisure trip
    • Couple
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was kind of small - and the were no where to comfortably sit

    Nice central location, easy access with lock boxes and great breakfast

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Courteous,clean and convenient.
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Everything. Lovely room, staff and great breakfast.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    8.0
    it was a very happy stay, but overpriced?
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    shower cubicle very small, otherwise everything was fine.

    very good breakfast, information, ease of access,

    Stayed in August 2023

Showing 1 – 25

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