Only 1 channel on the tv worked the rest was pixelated. It was about 7.15 pm when we arrived and the kitchen had run out of ingredients and so we couldn’t have supper. Judging by the breakfast I think the dinner would have been good..no bath tub

The breakfast was wonderful. Very good quality ingredients and beautifully cooked and presented. The waitress was very pleasant and helpful.very courteous.

Stayed in May 2024

Noisy people coming out of the pub opposite at the early hours of the morning.

Location

Stayed in May 2024

Our room had a small high loft style window so no view. However that was just where our room was situated. Hotel is on the high street and being bank holiday there was street noise and a loud club going on until around 3am on the sunday night. No fault of the hotel.

Location for high street and lakes is perfect. Nice big clean room. Great shower lovely fluffy towels and linen. Great breakfast choices. Staff friendly.

Stayed in May 2024

The kitchen closed a little too early. The room could have been cleaner buts thats being picky. The beds where not very comfortable.

Staff where friendly and welcoming, breakfast was really nice and they offered information on where to get food when the kitchen was closed.

Stayed in May 2024

Food service not regular

Staff very friendly

Stayed in May 2024

The room wasn't very clean, the bed wasn't too comfortable

Location

Stayed in May 2024

Limited parking, only one bedside lamp and cabinet

Good breakfast; room layout could be improved;bath was very slippery if you were standing for a shower for an older oerson this could be dangerous, floor in room by door felt weak, bags of laundry left in passage for a day or so afire officer would class this a hazard

Stayed in May 2024

Super

Stayed in May 2024

Staff not taking dinner orders just before 8pm. Suggest a sign stating last orders taken by a specific time to suit kitchen closure.

Great location and venue very clean and comfortable

Stayed in May 2024

It was a bit noisy but not much

Clean and staff were generous

Stayed in May 2024

The toilet and bedside cabinet were broken and not repaired after informing staff

The friendly staff and the fact that dogs were allowed

Stayed in May 2024

Better beer selection

Nice breakfast clean room

Stayed in May 2024

Good central location

Stayed in May 2024

The hotel has a nice quiet beer garden and the food on offer was very good. The village has a lot to offer. The breakfast was very good, there was coffee from a fully automatic machine, the first hotel on my Wales round trip where I could also enjoy a delicious cappocino for breakfast

Stayed in May 2024

Not s major issue, but some of the door hinges need a squirt of WD40 as a few of the doors squeak, which could disturb early light sleepers.

Great location in the centre of Bala. Very friendly and efficient staff. Good standard pub grub menu, which was well cooked. A couple of well kept cask ales on. The room was spacious clean and very comfortable. A well appointed bathroom. A very good continental buffet breakfast, followed by a choice of a cooked breakfast.

Stayed in May 2024

The 12 hrs of rain

Central, tidy, vfm, great breakfast,free parking. Would stay there again

Stayed in May 2024

The beer selection in the bar was a bit poor considering the location and the fantastic local breweries.

The room was great, very clean and great facilities. The breakfast was very good aswell.

Stayed in May 2024

Nobody's fault, but they could do with a larger car park, but plenty of parking on the road behind hotel.

Lovely room, Spacious with a lovely bathroom & big screen TV. Excellent breakfast. Food served at the bar is very good. Staff very friendly. Perfect location for exploring North Wales.

Stayed in May 2024

No mirrors except for bathroom where you cannot use hair dryer ??

Location, room size

Stayed in May 2024

Nothing really. Just keep doing what you do best

Room was well presented and clean. Outside bar had a great atmosphere and the new staff were welcoming and friendly. Breakfast was superb and our dog was looked after with her own cooked food provided by the hotel waitress

Stayed in May 2024

Very limited parking. Street parking a good backup.

Very convenient. Staff extremely helpful. Vicky has a great team who work together well.

Stayed in May 2024

Brilliant friendly staff very accommodating. I booked 5 rooms for 7 chaps (3 singles 2twins) for a motor bike experience day 20 minutes from the hotel. It was everything we needed and a good breakfast.

Stayed in May 2024

Nice and clean. Bar and restaurant very nice too

Stayed in May 2024

All good, better than expected.

Staff very pleasant & welcoming on arrival, bags carried up to room. Had a problem with the shower, staff attended immediately, very apologetic (not their fault!) relocated me to another, more superior room opposite. Good breakfast choices & service.

Stayed in May 2024