33 Castle Square, Caernarfon, LL55 2NN, United Kingdom
#141 of 155 hotels in Caernarfon
Guests' ChoiceBased on 278 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
8.9
Facilities
7.3
Staff
8.5
Value for money
7.2
Free WiFi
6.5
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End of dialog contentReviewed: 7 April 2024
Andrew
United KingdomNoise from the bar downstairs was particularly bad however it was over the Easter period and Caernarfon is known for their lively revellers. Didn’t detract from an enjoyable stay.
Central location, views, clean and tidy.
Stayed in April 2024
Reviewed: 1 April 2024
Kevin
United KingdomNeeds to be made clear it is a busy pub and not a hotel,
On the site looked like an hotel this is a room in a pub. It was very lively to be fair the landlady told us it would be loud until 2am and it was very loud. Room was comfortable but needs a better heater
Stayed in April 2024
Reviewed: 3 January 2024
Michael
United KingdomUpon arrival host hadn’t realised I was staying/didn’t know he had somebody booked in (myself). This explains the following; Entering the room I noticed the bed seemed messy as though somebody had recently stayed in it. Used towel on the chair and another used damp towel on the back of bathroom door, fortunately there was one unused towel for myself. Bin was full of previous nights rubbish along with bin bag of rubbish next to it. Used tissue in toilet and toilet not flushed.
Above a bar/restaurant, couldn’t hear any noise coming from the bar/restaurant which was a great start!
Stayed in January 2024
Reviewed: 25 November 2023
Wolfe
United KingdomIncredible location! The room was comfortable and the staff were lovely.
Stayed in November 2023
Reviewed: 4 November 2023
Terry
United KingdomWe had not TV. Could only get Radio Station. Asked staff to check. Could not get TV stations either. Said she would have to report it in morning to the Manager. So spent all night with no TV.
The Room The location The Staff. And The Bar.
Stayed in November 2023
Reviewed: 30 October 2023
Martin
United Kingdomnearby parking charges have risen to a ridiculous amount for an overnight stay.
No breakfast,location spot on,very central
Stayed in October 2023
Reviewed: 29 October 2023
Sally
United KingdomStrong air freshener in room, bit over powering.
Friendly staff.
Stayed in October 2023
Reviewed: 28 October 2023
Constantina
AustraliaNo parking on site
We had a large bedroom which was comfortable and cosy. And the location! It’s right next to the castle. We were only here for a night so didn’t experience too much of what the town had to offer.
Stayed in October 2023
Reviewed: 23 October 2023
Ingrid
United KingdomThe shower went cold fairly quickly. The tv signal wasn't great. The noise from downstairs... which can't be helped and is described when booking.
The staff were lovely. The location was great. It had everything you needed for a night.
Stayed in October 2023
Reviewed: 19 October 2023
Orowing
United KingdomUnfortunately, the loud music from the bar went on into the early hours of the morning and it was difficult to fall asleep. There are no facilities for breakfast.
It is very centrally positioned right in the middle of the city centre with a pay and display car park a walking distance away. The room was spacious enough and the bed was very comfortable. The staff was welcoming and friendly.
Stayed in September 2023
Reviewed: 18 October 2023
Julia
United KingdomParking.
Stayed in September 2023
Reviewed: 17 September 2023
Jacky
United KingdomLocation was really good for us
Stayed in September 2023
Reviewed: 19 August 2023
John
United KingdomNoise from neighbouring establishments but that is not the fault of Y Castell
The check in was very late but that was no fuss to the team there.
Stayed in July 2023
Reviewed: 17 August 2023
Fiona
United KingdomThe noise on the Maes - due to the surface of the Square cars are noisy and locals enjoy shouting to each other.
No breakfast in the hotel but there is shop next door that sells coffee etc
Stayed in June 2023
Reviewed: 29 July 2023
Mathew
AustriaThe bathroom was a little outdated and could have been a little cleaner. For the price we paid for the room, it would have perhaps been nice for breakfast or something similar to have been included. The noise from the street into the room was unavoidable, but because the rooms were situated so close together, you could hear talking and the slamming of doors as people walked about on the landing.
The location of the accommodation was very central. The room was a good size and pleasantly decorated. The lady helping us was happy for us to drop our bags off earlier, despite us checking in later. She was also friendly.
Stayed in July 2023
Reviewed: 22 July 2023
Greg
United StatesIt was karaoke night downstairs, and the noise made it difficult to fall asleep until quite late.
The proprietor was very helpful and accommodating when a booking error meant only one of our two rooms was available. The location was extremely convenient to the castle and the old town.
Stayed in June 2023
Reviewed: 22 July 2023
Ronald
United KingdomWhen we booked, not told the kitchen was not working, due to a fire. So no breakfast.
It's position It's cost It was clean and kept that way
Stayed in July 2023
Reviewed: 21 July 2023
Kevin
United KingdomKettle lead didn’t reach plug socket. Tv - could get sound but no picture Parking 3 min walk away All felt a bit dated, but half expected that.
Comfy bed, room had lovely estuary view, additional mobile heater availed , reception/bar lady was really lovely.
Stayed in July 2023
Reviewed: 6 July 2023
Tonya
United StatesThis hotel has absolutely NO food. No restaurant or breakfast. The advertising is misleading. Luckily, there are multiple coffee shops close by. Downside...they don't open until 9:00 a.m. So, if you are in need of an early morning meal you are out of luck. Another issue is that NO staff are in the hotel overnight. This was not explained to us upon check-in so we did not know how to check-out the next morning. The only option we had was to drop our room keys thru the letterbox of the pub. You will not be provided a check-out receipt because there are no staff on the premises (this was at 9:00 a.m.).
The location is fantastic. Located right next to the castle and only a few yards from multiple restaurants and pubs. There is no parking at the hotel; however, there is a large public carpark directly behind the hotel that only charges £6.00+ for 24htr parking. What a deal!
Stayed in July 2023
Reviewed: 3 July 2023
Pt
United KingdomThe decor in the room was a little "tired" and the room was not particularly spacious - but it was clean!
Central location was great. We thought there may have been noise from the bar or from other nearby establishments, but we found our 2nd floor room to be pretty quiet.
Stayed in June 2023
Reviewed: 26 June 2023
Suzanne
United KingdomNo breakfast available
Central, comfortable
Stayed in June 2023
Reviewed: 12 June 2023
Jan
United KingdomIt was a little noisy but I guess that was to be expected as it was a Friday and the town was full of visitors.
Location was convenient.
Stayed in June 2023
Reviewed: 9 June 2023
Donald
AustraliaToo expensive for what you get.
There was no breakfast. Great Location. A bit pricey for what you get - but will go back
Stayed in June 2023
Reviewed: 7 June 2023
Robert
United KingdomAll good thanks
Kitchen was closed but a Wetherspoons nearby saved the day.Location was the key here.
Stayed in June 2023
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