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  5. Reviews of The Z Hotel Tottenham Court Road

Reviews of The Z Hotel Tottenham Court Road

52 Poland Street, Westminster Borough, London, W1F 7NH, United Kingdom

#418 of 1,016 hotels in London

Guests' Choice

Review score

Based on 6619 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Great hotel, staff and location but no privacy in bathroom.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of privacy! The room had everything you could need but I didnt like the frosted glass and door between the bathroom and sleeping area. Seeing each other on the toilet doing what needed to be done, I found very uncomfortable..

    Room very small but spotless. Loved the little touches such as bottled water, hot chocolate, and camomile tea. Staff were fabulous and helpful when we needed help or directions. Great location, especially for theatres. Only used the cafe for a pizza one night, tasted great but could have been a bit hotter.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Can't think of anything!

    Perfect location,especially as we was going to the palladium!spotlessly clean,very high spec,ideal for short breaks.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were tiny.

    The location was spot on. Plenty of eateries, shopping and entertainment nearby. The hotel was near Tottenham Court QE Line for easy access to Heathrow airport.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Little bit cramped, the toilet was less than a foot away from the bed.

    Location, friendly staff, clean room, extra's like shampoo, tea and coffee.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    See through Bathroom walls very off-putting

    Location staff and cleanliness

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Rooms are small but clean. Would be difficult for a couple as bed is against a wall.
    • Leisure trip
    • People with friends
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Directions said to get off the underground at Tottenham Court Road but Oxford Circus would have been closer.

    Very convenient for location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Central London, this is a small and neat alternative to spending a fortune.
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of a thing

    So very central. Perfect.

    Stayed in March 2024

  • Reviewed: 26 May 2024

    7.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi didn’t work in my room

    Location, cleanliness, quiet in my room

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Good location and good price
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very minimal but everything is in the room, location is near to oxford street. Affordable price compare to other hotels.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only stayed one night, though couldn't fault my stay.

    Room was compact but spotlessly clean.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Idéal for a stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Size of the rooms.

    Location, cleanliness, breakfast, style moderne

    Stayed in April 2024

  • Reviewed: 24 May 2024

    9.0
    Great stay in the heart of SoHo!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was on the first floor and can be a little noisy at night time but you’re in SoHo so I was aware of that and it wasn’t a problem. None of the windows open in the building from what I was told so be aware of that but there is air conditioning in the room (helps when it gets steamy after a shower). Staff was not super friendly but it was alright.

    Small room but very convenient for a single person. Bed was really comfortable, bathroom was great, room was clean and cosy. Really enjoyed the room and the location is perfect! They have a storage room for your luggage in case you arrive early and leave later, I was lucky enough my room was ready at 1:30pm so I could check in earlier.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Rooms were to small

    It was clean nice staff close to Oxford Street and theatres

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Excellent location. Small room. No
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room very small, especially considering the cost.

    Clean, modern room. Excellent location for us. Cafe open 24 hours.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The glass toilet door, no privacy at all and small green light that doesn't go off to bright for room.

    Great location, very clean, just what we needed for 1 night stay

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Very nice. Cosy and comfortable despite a small size of the room.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    You can’t open the window.

    Small rooms but well equipped and located in the very centre of London.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was tiny, lifts were extremely slow which meant having to take the stairs often.

    Location was good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Ideal location for a short central London stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air circulation.

    Clean , fresh, well appointed, with informative and friendly staff. Great location.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Really good value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly longer bed, although it did fill the room.

    I’m quite tall, and found the bed a little cramped, but that’s only a small thing, the room was fantastic for the price.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Great location, nice compact rooms, friendly staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was quite hard and due to the location of the bed against the wall it was hard to tuck in the bed sheets and they kept coming untucked throughout the night. When checking if we’d left anything under the bed it was thick with dust but other than that immaculate.

    Great location, lovely clean compact room, (it is small but we knew this on booking) with just enough space and everything we needed, great selection of complimentary hot drinks in the room that was topped up every day and even oat milk was provided, so pleased shampoo and body wash was provided as I forgot mine, this was topped up daily too.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Simple, friendly stay for a night in Soho
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    You know what you're getting with a Z Hotel, so even though we could say that the room was small and the bathroom only had frosted glass separating it from the room itself, we knew that going in and were completely fine with it, having stayed before. But it is worth others knowing if they haven't and don't like the idea!

    Location was ideal for a theatre show in Soho. Staff were very friendly and helpful. There was oat milk in the rooms for coffee and tea which, as a vegan, was a huge bonus and novelty! Bed was comfy. Room was clean. Body/hair wash was included. We got a free room upgrade which was a lovely surprise.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    pleasant although would have liked more space
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    the rooms were small. The pub across the road were noisy past midnight and the windows were not sound proof so you could hear all the chats and hustle and bustle from the pub way past midnight.

    very friendly staff.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Just the ticket !
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good, but too small
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very small

    All was good, just a little to small for me.

    Stayed in May 2024

Showing 1 – 25

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