Dantestr. 56, 39012 Merano, Italy
#10 of 66 hotels in Merano
Guests' ChoiceBased on 39 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.0
Facilities
9.3
Staff
9.4
Value for money
8.5
Free WiFi
9.8
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Showing 1 – 25
Reviewed: 4 May 2024
Philippe
FranceNothing really
Everything was wonderful! Garden, outside swimming pool, breakfast and dinners,… and not to forget the staff!!!
Stayed in May 2024
Reviewed: 8 April 2024
Pavlov
Croatiahospitality
Stayed in April 2024
Reviewed: 21 November 2023
Matteo
ItalyThe room (junior suite) was not very modern, perhaps the interior and furnishings could be updated a bit
Nice and welcoming hotel, with beautiful relaxation rooms and very kind staff. The room was clean and spacious, breakfast was exceptional
Stayed in November 2023
Reviewed: 20 November 2023
Nook_1
ItalyNothing
The location is wonderful, quite and natural around so feeling relax, upgrade the garden room is big and comfy close to swimming pool outdoor. Indoor swimming pool, sauna and spa room, gym room are so great! Breakfast and dinner are not special but good!
Stayed in November 2023
Reviewed: 30 September 2023
Alex
SwitzerlandAlles
Stayed in September 2023
Reviewed: 20 September 2023
Yongmi
South Koreanone
lovely accomodation and great programme like yoga/pilates
Stayed in September 2023
Reviewed: 10 August 2023
Norbert
GermanyStyle Mountain View
Stayed in August 2023
Reviewed: 31 October 2022
Susan
Austriathe property is well maintained and very comfortable.
Stayed in October 2022
Reviewed: 29 August 2022
Han
United KingdomSuperb family run hotel with highest quality in both facilities and service, wonderful food and surroundings, great location, highly recommended
Stayed in August 2022
Reviewed: 10 August 2022
Adrie
NetherlandsTot in detail alles top.
Stayed in August 2022
Reviewed: 11 July 2022
Keith
United StatesWomen server was not friendly and she supported the bar.
Stayed in July 2022
Reviewed: 9 July 2022
Vladimir
Slovakiathe garden is awesome. Very pleasant staff
Stayed in July 2022
Reviewed: 9 July 2022
Ali
QatarThe only think that was not good is the GYM it is really too small and there are missing dumbbells from the rack. Also, they don’t have a bench so you can workout with.
We booked the penthouse suite with private pool and sauna for two nights. it was really amazing we enjoyed every minute we spent there. The owners and staff were extremely. The food was delicious! I will definitely come back.
Stayed in July 2022
Reviewed: 23 October 2021
Maryam
United Arab Emiratesthe location and they ask us to leave the room even i had mentioned i may stay more they should ask at night not in the morning where we were not ready and do not have any other reservations and even though they we harrying up us to leave within giving time to packing our stuff
the modern furniture
Stayed in October 2021
Reviewed: 23 August 2021
Sarosi
IrelandLovely place
Stayed in July 2021
Reviewed: 16 August 2021
Giangianka
Japannothing
what's not to like
Stayed in August 2021
Reviewed: 3 December 2023
Lynne
United KingdomThe fact that you were asked several times if you were having food at the restaurant for dinner. I also didn't like the fact that I requested an Iron and was told I had to bring my garment downstairs for ironing for a fee. I am very particular with my clothing. This meant that I had to wear a different outfit as I was not prepared to entrust my garment to the staff . There was an incident where I bought a Prosecco from the shop and shaped it for the one at the bar as it was cold. I was charged the bar price which as triple the price of the gift shop. My bill was sorted out after 3 requests. I think the staff need more training on pricing as each time you asked for the prices, the member of staff would have to revert to another colleague and then another. The room I stayed in was dated and needs updating. Hot water ran out one morning resulting in me having a cold shower on a cold day.
The breakfast was superb. I really enjoyed it. The staff were really friendly and attentive. The bar staff were really good especially the elderly gentleman. The restaurant, bar area and gift shop were outstanding. The nice touch of the little pot of honey was lovely.
Stayed in November 2023
Reviewed: 26 August 2023
Moawia
United Arab EmiratesThe staff are very bad ,I felt that I'm not welcome at this hotel staff are bad ,the manger of the resturants she was very bad with us and very rude
The atmosphere
Stayed in August 2023
Reviewed: 26 August 2023
Lana
United Arab EmiratesThe owners wife, who was not friendly.
Location
Stayed in July 2023
Reviewed: 18 October 2021
Udo
SwitzerlandOur junior suite at the old building (where the reception is located) is not reflecting at all a 5 star category hotel. The view is very limited, the shower plus the furniture are old and far away from state of the art. I am very surprised that this hotel is listed as a 5 star hotel at booking.com while at the hotel webpage and hotel letterhead it states 4 star level - which I think is appropriate. A note to the Booking.com people: your listing as a 5 star hotel is misleading and simply not correct. You must correct that in particular given the top notch 5 star level pricing. Bottom line: the hotel is a good 4 star hotel but the price level is clearly not in any relation to the value delivered. We would never go there again at this price level. I am fine in paying for a true 5 star hotel category but this hotel is not worth that price level. It is a 4 star hotel, see pic from the floor
The garden area with the outdoor pool is nice and relaxing and truly represents a 5 star category hotel. The breakfast is delicious, too
Stayed in October 2021
Reviewed: 11 August 2021
Frank
United StatesEverything. The pleas is awful
Nothing we were treated awfully. We were put in the worst room it was like a basement with no light at all. When we asked for another room we were rudely told that was all they had. When we said we would have to leave because of it no one cared and they charged us the full price plus tax on days we didn’t even stay for. We left after one night. Worst experience I’ve ever had in a hotel
Stayed in August 2021
Reviewed: 1 July 2022
Anonymous
Saudi Arabianone
Quiet and the owners of the hotel are friendly and respectful
Stayed in July 2022
Reviewed: 21 May 2024
Lutz
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 7 April 2024
Lori
United StatesThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
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