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Reviews of Hotel Arenella 3 stars

Via Arenella 5 , 58012 Giglio Porto, Italy

#2 of 15 hotels in Giglio Porto

Guests' Choice

Review score

Based on 19 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 19

  • Reviewed: 31 May 2024

    8.0
    Great for two nights
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    - Breakfast okay, needs more healthy options - Room quite old

    - Beautiful sea view - Big terrace - Great beach - Staff very friendly

    Stayed in May 2024

  • Reviewed: 22 September 2023

    10
    A wonderful relaxing stay.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    My only suggestion would be to have a coffee/tea station in the guest area. This facility wasn’t provided in the room but it would be nice to be able to make your own hot drink early morning or later in the day. As we didn’t speak Italian we were unsure if we could have in fact asked for this at the bar.

    Our stay in Giglio met our expectations. It’s a popular destination for Italian holiday makers so it’s not or wasn’t over run with tourists like ourselves. The town looked pretty from the ferry. The hotel staff were great at keeping in touch with us regarding our arrival time and where to find the hotel shuttle. The hotel is situated about seven minutes up and over the hill from the port so it was necessary to make use of the shuttle when we needed to get to town. The staff in all areas were friendly and helpful especially the drivers of the shuttle. They assisted us a few times to locate the right bus or a taxi. The hotel itself has a wonderful view out to sea and from the little beach you can look back up at the hilltop village. The breakfast was great, plenty of variety, even muesli. We dined twice in the terrace and enjoyed what was on offer. The staff in the restaurant were kind, helpful and efficient.

    Stayed in September 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Quadruple Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Excellent service and attention

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Amazing stay. The best option on the island
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 4 nights

    Amazing place. Breakfast is served on a terrace overlooking the sea. The beach is 5 minute walking. The restaurant L'Aroma is mind blowing. Staff is friendly and helpful. Giglio Porto town is a short drive. You can find restaurants, shops, cafes.

    Stayed in July 2023

  • Reviewed: 10 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Having to leave

    An excellent location - handy free shuttle to Porto - great breakfast - the staff were fantastic and helped in so many ways

    Stayed in October 2022

  • Reviewed: 14 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    The Mattress was soft but a bit old, maybe i would just put a thin top mattress on top and that would be perfect.

    Close to the best Giglio’s beach (5 minutes walking), free shuttle to the Porto Giglio, well cleaned hotel and really nice personnel. On top of that you have a really good restaurant with fresh fish dishes made by a chef. I really recommend this place!

    Stayed in August 2022

  • Reviewed: 26 June 2022

    9.0
    Great stay with fantastic views, staff and food.
    • Leisure trip
    • Group
    • Superior Triple Room with Sea View
    • Stayed 3 nights

    Bed and pillows hard and uncomfortable. Need an inroom coffee maker or earlier start time in reception area for at least a cup of coffee. 8 am is way to late for us early risers!

    Great staff and clean facilities. On-site restaurant fantastic (best food that we had on the island). Gabrielle doing a fantastic job. Even helped us organize a special birthday surprise for our friend. Shuttle service and driver were fantastic.

    Stayed in May 2022

  • Reviewed: 27 May 2022

    9.0
    Wonderful! The staff were very friendly and seemed quite happy to be there.
    • Leisure trip
    • People with friends
    • Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    a bit far from the port, but like the shuttle bus takes care of that issue. They were very accommodating! the pillows were too hard.

    Beautiful views, lots of open space

    Stayed in May 2022

  • Reviewed: 27 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Be prepared for steps as the hotel is tiered down the hill, wonderful views but steps. Very firm pillows but that's Italy!

    Wonderfully, modern hotel with a variety of rooms all with fabulous views of the coast and beach. Our room was spacious, very clean with a large balcony. The common areas were delightful with cool jazz playing, wonderful restaurant and comfortable outdoor areas to sit with friends. Bar was always available with helpful friendly staff. The hotel provided a free shuttle service down to the port which was necessary as we were a fair way out of town. A wonderful stay we would highly recommend this hotel. All the staff were very friendly and helpful, special thanks to Gabrielle for looking after us so well. The restaurant is number 2 on trip advisor, should be no 1. Excellent food and wines. Great buffet breakfast with many choices sweet and savory.

    Stayed in May 2022

  • Reviewed: 1 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nice hotel with a stunning view. Perfect for couples and for people that want to relax. Transfer bus to go to Giglio Porto available all the day upon reservation.

    Stayed in June 2021

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No water in the room for showering in the evening and in the morning. A bit uncomfortable after the full day at the beach. Some stuff personal act too fake to the customers, you can feel it.

    Location, view, free taxy to and from the port.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    6.0
    Disappointed with the room, despite lovely hotel, location and great staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room was very underwhelming. Noisy at night due to tables and chairs being dragged in the restaurant above, The room was very plain, partial sea view was virtually non existent, space limited and very small shower, definitely not worth the money for this room. I have not been able to find a picture of this room in the booking.com site (approx 100 photos) so I was not expecting it to look like this. All the other rooms seem to have pictures on the walls and appear light and airy with decent size showers. C1, by contrast is small and dingy. It also had twin beds rather than the double bed that I had requested. I would not recommend this room at the price paid and we were disappointed,

    Amazing staff Lovely location Lovely communal areas

    Stayed in July 2023

  • Reviewed: 28 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Superior Triple Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Structure to be modernized. Bathroom Room with strong and persistent smell of stagnant water. Isola del Giglio is beautiful but associating it with the smell of the bathroom drain is not a good memory.

    Position. kindness of the staff..

    Stayed in July 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 4 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 29 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Villa
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 26 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 12 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

Showing 1 – 19

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