Via Magenta 11, Santa Maria Novella, 50123 Florence, Italy
#26 of 380 hotels in Florence
Guests' ChoiceBased on 436 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
8.7
Facilities
9.3
Staff
9.8
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 1 June 2024
Jackie
United KingdomOne minor issue for me was the vases of lilies throughout the hotel reception and dining room. I'm highly allergic and it was unpleasant for me.
Very clean modern hotel. Location was great and staff were very friendly and helpful
Stayed in May 2024
Reviewed: 31 May 2024
Katharine
South AfricaPerfect location just 15min walk from the city centre. The staff on duty when we arrived were very helpful and welcoming. Best breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Babooncz
Czech RepublicReally great breakfast, unbeleiveably clean room and whole hotel as well, very helpful staff, nothing was a problem. Really competitive price of stay in comparing to prices of other hotels in this location !!! The town center approx. 30 min. by walk.
Stayed in May 2024
Reviewed: 30 May 2024
Maria
UkraineThe low power of hairdryer, it took a lot of time to dry the hair. Unfortunately, there were some repair works across the street, so when sitting in the garden, there was some noise. Anyway I took my breakfast in the garden and it didn't bother me.
The hotel's location was perfect, within walking distance to railway station, central market, and the key tourist spots. The Arno River was just around the corner from the hotel, so it was perfect to walk alongside the city center. The room was big and very clean, comfortable bed, breakfast with a rather good variety of food. There also was a small garden, where it was pleasant to take a breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Guddemi
United StatesThis clean, modern facility has everything. Modern comfort and very friendly and nice staff. Excellent breakfast. Location is not too far from the Center though away from the crowds. Proximity to the city trams helps access the rail station easily. Wonderful "deli" sandwiches can be made to order a block away, at Fantasie Gastronomique.
Stayed in May 2024
Reviewed: 27 May 2024
Ariyan
CanadaGarden was amazing, rooms were big and clean. They cleaned our room everyday
Stayed in May 2024
Reviewed: 26 May 2024
Kim
AustraliaNothing
Beautiful colour scheme , immaculately clean, helpfully staff . Breakfast delicious
Stayed in May 2024
Reviewed: 24 May 2024
V456
United StatesIron in every room would be nice because every time you need to ask front desk for it
Very good hotel, deserves a good review. The room is big and modern. Breakfast was unexpectedly delicious! They had everything, like eggs, fruits, pastry, etc. Try their breakfast and you won’t regret. The location is also super convenient. There is a small bus that will get you to Duomo in 15 min. Or you can walk 30 min. The neighborhood is perfect, clean and safe.
Stayed in May 2024
Reviewed: 24 May 2024
Andrew
United KingdomNothing
Hotel staff were superb, and the choice of breakfast options was second to none !
Stayed in May 2024
Reviewed: 22 May 2024
Lucie
Czech RepublicVery cozy room, spacious, clean, comfortable. Not noisy. Location close to the river, approx 10 minutes by walk to the historical city center. Very nice and helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Frank
GermanyNice and cozy Hotel in the heart of Firence. Perfect spot to walk around the center. It’s very clean and newly renovated. Breakfast was good. Valet parking possible. Very polite and professional service especially by Irina. Highly recommended.
Stayed in April 2024
Reviewed: 20 May 2024
Shelley
Canada20 min walk.
Love the outdoor garden and ability to sit outside. Near the Arno river. Great for strolling. Outstanding breakfast every day, friendly staff. Clean sheets. Clean rooms. Stunning 29 ft ceilings. No one is forcing me to say this! 20 min walk to historical sights. Highly recommend.
Stayed in May 2024
Reviewed: 19 May 2024
Julia
United KingdomFriendly and informative staff. Good sized room. Excellent breakfast and again helpful staff. 20 minute walk along the river bank to centre of Florence which was pleasant. Hotel located in a quiet part of town close to American Embassy. Our whole stay was most enjoyable and I would recommend this hotel without hesitation.
Stayed in May 2024
Reviewed: 19 May 2024
Tiberiu
RomaniaThere was a construction site next to the hotel, bit noisy and dust. Also, the parking is bit complicated near the hotel, but they offer a garage to park with valet (bit expensive)
The staff was very welcoming and the breakfast in the garden was beautiful. We enjoyed a short stay and a good night in Florence.
Stayed in May 2024
Reviewed: 19 May 2024
Marta
CroatiaSuper fresh, clean property. Really nice!!
Stayed in May 2024
Reviewed: 13 May 2024
Mingjun
United StatesHope the hotel can add some hanging space for clothes inside bathroom
Stayed in May 2024
Reviewed: 11 May 2024
Elaine
United StatesThe shower got the floor wet.
breakfast room was more than what I could wish for. Love the bathrobe Enjoyed the patio
Stayed in May 2024
Reviewed: 10 May 2024
Michael
United StatesWe had no complaints.
Location was convenient and quieter neighborhood than the center of Florence. Very clean with very helpful staff. Breakfast was very good with a fresh selection of items. Very good coffee. Our room was large enough with a comfortable bed. Very nice patio
Stayed in May 2024
Reviewed: 8 May 2024
Stacey
CanadaThe outdoor breakfast area
Amazing and friendly staff. The breakfast was delicious. The room was super comfy!
Stayed in April 2024
Reviewed: 8 May 2024
Natalie
GibraltarAir conditioning was centrally controlled so we couldn’t adjust the temperature to our liking.
Clean and spacious room. Lovely outdoor terrace. Helpful and friendly staff. Had character with a modern feel.
Stayed in May 2024
Reviewed: 5 May 2024
Paula
United KingdomBeautiful hotel in a great location. 15 to 20 minutes stroll along the river to Ponte Vecchio. Room was lovely, very quiet and very clean. Reception very helpful and breakfast was lovely - plenty of choice. A perfect base in a perfect City. We stayed for 5 nights and wouldn't hesitate to recommend this hotel to anyone wanting a quiet place to stay just along the river from the centre.
Stayed in May 2024
Reviewed: 5 May 2024
Iulia
RomaniaN/a
Amazing hotel with even more amazing and friendly staff. There wasn’t anything we needed that they couldn’t accommodate with a smile. The hotel is newly renovated, very clean and comfortable. Breakfast is good. Couldn’t find anything to fault it
Stayed in May 2024
Reviewed: 4 May 2024
Kerrie
Cayman IslandsExcellent attention to detail. Spotlessly clean Great location
Stayed in May 2024
Reviewed: 4 May 2024
Julia
United KingdomNothing it was fab
Beautiful calm space
Stayed in May 2024
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