Viale Tunisia 9, Stazione Centrale, 20124 Milan, Italy
#1 of 446 hotels in Milan
Guests' ChoiceBased on 304 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.2
Facilities
9.7
Staff
9.7
Value for money
9.3
Free WiFi
9.4
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End of dialog contentReviewed: 3 June 2024
Suzana
AustraliaThe only fault for this hotel was when I needed the iron it was not available for 2 nights in a row. They have a limited number and if you want to iron anything ask for the iron in the morning.
I stayed in this hotel for 4 nights and it exceeded my expectations. The location was fantastic so close to the main streets of Milan. The staff at the hotel were very helpful especially Nicoletta who helped me booked my train trip to Verona for the day. I wanted to train while on holidays and their gym was great to maintain what I needed to do. They have the mini bar which is included and they have food provided during the day from 12.30 to 2.00pm and then again from 5.30pm to 10.30pm. This included drinks (yes wine as well) I would highly recommend this hotel. Thank you for making my stay wonderful and stres free
Stayed in May 2024
Reviewed: 3 June 2024
Sarah
AustraliaNothing
Great value for money with many amenities including the well equipped gym. The hotel was in a great location and within walking distance of many great restaurants and the Duomo and Galleria.
Stayed in May 2024
Reviewed: 2 June 2024
Saskia
SwitzerlandThe only thing to criticise would be the noise from other rooms- we could hear phones vibrate basically constant plus just general noises like talk etc.
It’s a lovely hotel, super friendly stuff that are more than happy to accommodate you. We felt super welcomed and loved the stay there. Definitely coming back :)
Stayed in June 2024
Reviewed: 2 June 2024
Mikaela
United KingdomReally nice location. You get a LOT of snacks. And the staff are very friendly and helpful.
Stayed in April 2024
Reviewed: 1 June 2024
Sonal
United KingdomNothing everything was great!
Breakfast was basic but ok for our needs. Drinks/snacks available all day at no extra charge Staff were awesome.
Stayed in May 2024
Reviewed: 31 May 2024
Ariel
IsraelNothing we can think of.
It is a very nice hotel. Convenient location, close to the central train station and a couple of metro lines (about 10 min from Duomo via metro or a 25 min walk). The rooms and facilities are modern and seem to be recently renewed. The bed was comfortable, allowing for a good night sleep. Tasty breakfast with a nice variety. Personnel were professional and friendly. A nice feature is the free 'bar' in the hotel lobby, with pastries, soft drinks, coffee or wine. The room mini-bar is free as well. We'll be happy to return.
Stayed in May 2024
Reviewed: 31 May 2024
Farida
UkraineAll staff are nice, except one, which to me kind a rude! My friend came by and wanted to come to my room to change her clothes and put some make-up. I explained that we are heading to friend's wedding soon (it was 6:25 pm). He was not so accommodated and asked for her passport! As a tourist, you don't want to carry your passport everywhere, and he demanded this impossible thing! My friend then offered her cell-phone to keep, so when she's done changing, she can collect her cell-phone. She's not there to stay! Only 30 minutes! He didn't smile like other staff. My suggestion, if you don't like your job, please change your profession! In this business, hospitality and politeness is necessary!
Location is perfect! Close to Metro and also Central Station. Many restaurants, shops, and everything you need. Breakfast is amazing, but if you stay for 5 days like me, they need to change the menu from time to time then!
Stayed in May 2024
Reviewed: 29 May 2024
Anonymous
FinlandThe weather, but of course they had an umbrella for me to borrow.
A hotel with exceptional service from reception to breakfast. Prosecco before check in, fantastic breakfast crowned with delicious home made cakes, Nespresso and sodas in the rooms. The rooms were well designed, bathroom luxurious and functional.
Stayed in April 2024
Reviewed: 29 May 2024
Khushbu
CanadaLoved the location, the rooms were very clean and up to date. The food and bar service included was a great touch. Staff was extremely friendly.
Stayed in May 2024
Reviewed: 26 May 2024
Monika
IrelandOur first impression didn't match our overall experience. When we arrived at hotel it took us a moment to find "a door bell" activating camera. The connection was poor, image on the screen badly delayed and we couldn't understand most words as a result. At the entry there are stairs leading to a tiny elevator - I think a wheelchair user or guest with a pram would find it uncomfortable and a little bit challenging. While the room and other areas of the hotel are very very clean the "easy clean" nozzles of the shower head had a build up of limescale leading to water spraying in the wrong direction. I wish our room had a bit better soundproofing but it was quiet for most of our stay.
We both enjoyed how easy this experience was. The reception staff was friendly and proactively helpful. We arrived early, and we were able to leave our luggage safely tagged and stored while we explored the city. There is a comfortable sitting area in front of the reception with free drinks and snacks. The rooms had a lovely modern design, the beds were very comfortable, and the room was clean. We were pleasantly surprised by the complimentary drinks and snacks from the minibar in the room. Two of the reasons we selected this hotel were the modern rooms and bathrooms, along with its convenient location. The hotel is just a few minutes away from the metro and the historical tram connecting to all the main attractions. The central train station is only a 15-minute walk away, which was handy as our meeting point for a day trip to Como had an early start from there. It is also great if you, like us, plan to use the train to travel to other destinations like Verona or Venice. I think it is also fair to say that the breakfast was exceptional. There was a good selection, and everything was fresh. The breakfast staff went above and beyond. Both the tables and the food area were kept neat and clean. I was so impressed to find out that the cakes were made by their chefs in the hotel kitchen! I highly recommend the Nutella cake (I still hope to get the recipe 😉). I wholeheartedly suggest this hotel to anyone visiting Milan. If I ever go to Milan again, I will definitely stay there.
Stayed in April 2024
Reviewed: 22 May 2024
Kirill
RussiaTime some locations in the city centre.
Very comfortable place, clean! Many free options, including snacks and drinks. Great balcony!
Stayed in May 2024
Reviewed: 22 May 2024
Bonnie
United StatesAt 6 pm, they provided a wonderful aperitivo with great snacks and drinks. The room was really large by Italian standards. The bed was the most comfortable of the 7 hotels we visited. We arrived early and were immediately offered coffee and our luggage was tagged and securely stowed. The desk staff was exceptional.
Stayed in May 2024
Reviewed: 20 May 2024
Tzirka
GreeceNothing!
Everything! The property is amazingly decorated and impeccably clean. Housekeeping service was exceptional. The reception staff were friendly, professional and always willing to assist with a smile! The breakfast buffet was excellent
Stayed in May 2024
Reviewed: 19 May 2024
Zhou
SwedenNothing really.
Staffs here are super nice and helpful. And the hotel offers free drinks and snacks. The room is not very big but clean.
Stayed in May 2024
Reviewed: 19 May 2024
Michael
AustraliaLong walk to tram stop=20min. Tram service very good to city. Crowed city central area especially Galleria.
Stayed in May 2024
Reviewed: 17 May 2024
Mina
Norway-
Absolutely perfect 👌🏼 excellent service, excellent breakfast and amazing rooms.
Stayed in May 2024
Reviewed: 13 May 2024
Ryan
United KingdomNothing
Absolutely everything, room was clean and modern, staff were very friendly and helpful, location was great and the free snacks and drinks was an added bonus.
Stayed in May 2024
Reviewed: 11 May 2024
Eleni
CyprusEverything was perfect.
Excellent choice for Milan. Cozy, clean, nicely decorated hotel, friendly and extremely kind and helpful staff, they are really caring and make you feel like being in a family. Value for money, very close to everything. Highly recommended, unforgettable experience, definitely will return.
Stayed in May 2024
Reviewed: 9 May 2024
Joseph
United StatesWalls are a bit thin but the overall facilities are amazing
Brand new facility 1 minute walk from the M1 metro.. perfect. The staff could not be any kinder or helpful Their complimentary lunch and evening meals was surprisingly fantastic. Yum!
Stayed in May 2024
Reviewed: 7 May 2024
Miroslava
SlovakiaWhat was not good, the window in room 411 could not be closed completely, you could hear the noise from the street, we were on the 4th floor though but it was quite noisy outside on a Saturday night.
The hotel was great, the rooms were clean, the staff were very nice, we arrived late at night and they were waiting for us at the reception, the breakfast was great, the staff were very nice and we loved the fact that drinks were included in the price, both in the fridge in the room and at the reception of the hotel.
Stayed in May 2024
Reviewed: 5 May 2024
Luisa
BrazilThe shower could be better.
The hotel is great. Staff is very kind. The hotel provided free meals and drinks. We loved it.
Stayed in May 2024
Reviewed: 5 May 2024
Orkun
SwitzerlandIt was a bit loud outside at night at times, the noise sometimes came into room despite closed windows. Maybe bring an ear plug if you are a light sleeper. Otherwise, no complaints!
Excellent value for money! We had a lovely stay and felt very comfortable at the hotel. The complementary snacks and drinks at the lobby and in the room saved our lives. The rooms have everything one needs. Staff is helpful and friendly at all times. Great gym with lots of space and new equipment.
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United StatesThe entrance was a bit steep, stairs.
Breakfast was great, selection very nice.
Stayed in May 2024
Reviewed: 4 May 2024
Petar
SerbiaEverything was superb, there wasn't a single thing that bothered us.
Everything was just perfect. Location is a 15 minute walk to the train station, which is quite convenient for airport travel and visiting other cities. The staff in the hotel is wonderful, everybody is so pleasant and trying to help. Breakfast is great, besides the offer presented you can always ask for additional meal to be prepared. Antonella was particularly great and always wanted to make us feel welcome with a big smile! Everything in the hotel is included in the room price, which is a very nice touch - mini bar, snacks, drinks, even some food in the afternoon and evening. Cleanliness is at the highest level possible.
Stayed in May 2024
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