First class all round! Brilliant location, facilities and staff. We had a large ground floor spa room with sauna and jacuzzi. Swimming pool was near by so very easy. Staff were all superb. The desk staff were so helpful and the domestic staff were discreet, kind and very competent. A superb haven of a hotel.

Stayed in May 2024

Having to go home 🤭😉

The hotel and staff were lovely. They couldn't do enough for us. A beautiful hotel that I wouldn't hesitate to come back to if I am ever I'm Palermo again. The hotel is a great location for visiting the city and has plenty of amazing restaurants within a stones throw.

Stayed in May 2024

Having to ask for a coffee rather than being approached by staff on both mornings. Rather cold scrambled eggs for breakfast. Milk for cereals not cold.

The welcome, the lovely room, gardens and pool. The uniqueness/history of the hotel

Stayed in May 2024

The immediate surrounding area outside of the property (not owned by the hotel) was not well maintained.

Beautiful room with exceptional, modern amenities. The property was very well maintained.

Stayed in April 2024

Very central location and easy walking distance from the main attractions in Palermo. Very quiet location and the staff were exceptional in looking after us. Modern spacious rooms were nicely integrated into the historic bastione. The walled grounds formed a very pleasant oasis within a busy city.

Stayed in April 2024

A good mix of old and new including original walls in bedroom. Swimming pool and good outside sitting areas. Secure outer gate

Stayed in May 2024

Nothing

It was located closed to downtown, a small hotel very well refurbished

Stayed in May 2024

Loved the property. The outside space is so quiet and relaxing. Location is a few blocks from the old town, close to the waterfront. The pool was a bonus. The staff was very sweet and helpful. Made some very good restaurant suggestions.

Stayed in May 2024

Downside is since we lived on the main floor which is right next to the garden, there were a lot of insects. We had 3 worms crawling on the floor for 3 nights.. (probably got in during room service) It might be good if the hotel can provide insect repellant.

The hotel is one of a kind. Staffs were helpful and nice! We stayed in the rooms with original Spasimo stone ceiling. The room was very modern and clean. We didn't use the pool but it looked very nice. The garden was beautiful. The location is a bit far from the centre but manageable. Also, there is a very good restaurant right opposite to the hotel.

Stayed in April 2024

The place was lovely, couldn’t ask for anything else, staff went out of there way to help with anything.

Breakfast was plentiful, tranquil and quiet, ten minutes walk from town centre.

Stayed in May 2024

Design of bathroom to put personal items. Hours of staff at front desk.

Beautiful new boutique hotel. Rooms are very nice but there was little room in the bathroom to put your personal things. Staff was wonderful but they are there for limited hours so it's important to know their timing. Breakfast was very good. The hotel was a little hard to find and a few blocks away from the main roads but it was a little piece of heavan!

Stayed in April 2024

Excellent oasis of calm with lovely rooms, ambience and staff. Highly recommended.

Stayed in April 2024

A welcoming oasis of quiet and calm within walking distance of the train/bus station and major tourist sites. Very clean, quiet and comfortable. The staff were very welcoming and helpful with local suggestions. It was great value for comfort, location and price!

Stayed in April 2024

Great location. Lovely room with outdoor space. Helpful staff

Stayed in April 2024

Exceptional surroundings in an old fortress decorated with exquisite taste. Situated in a neighborhood in transition near the beautiful botanical garden. Lots of good restaurants nearby. Pleasant and accommodating staff.

Stayed in April 2024

Very helpful and nice staff!

Stayed in April 2024

A perfect place for a stay in Palermo - in the very center of the city, 10 min walk from the Cathedral and yet a place of serenity preserved from the city density. Room are quiet and both modern and typical, the garden gives the feeling that you are far from the town. Parking available for free in the place before the hotel is a must have. The staff is very kind and really caring about your stay, confort and visit.

Stayed in April 2024

Nothing. The whole experience was way beyond my expectations.

Bastione Spasimo is a little gem located in the former medieval bastion of the town, in a charming neighborhood. You can easily forget how close it is to the railway station and some of the most important attractions (Regional Gallery, Botanical Garden, marina etc.) once you enter the dreamy garden surrounded by lemon plants. I did not have the time to try the pool, one more reason to go back soon. The beauty and comfort of the place are made more special by the people who work there, from the check-in to breakfast and cleaning service. As an experienced traveller, I have rarely met such professionalism, passion, kindness...and smiles.

Stayed in March 2024

A sense of peace, staff were lovely and helpful. Really tranquil. The room was stunning .

Stayed in April 2024

The room was just a little tight for an overpacker like me! But was only there to sleep and shower.

Very convenient, the staff was lovely and helpful. The garden area was so nice and you felt extremely safe. Extremely quiet and comfortable. I slept great there!

Stayed in March 2024

Nothing!

Location was excellent and the staff were all lovely, from the reception to the catering and cleaning. They couldn’t be more friendly and helpful!

Stayed in April 2024

Everything!

Stayed in March 2024

Location was wonderful, breakfast yummy and staff were lovely

Stayed in March 2024

Everything was perfect

Everything was great incluading our two friends working in reception. They are really increadible people

Stayed in March 2024