Borgo Pinti 99, San Marco - Santissima Annunziata, 50121 Florence, Italy
#20 of 380 hotels in Florence
Guests' ChoiceBased on 198 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
8.9
Facilities
9.5
Staff
9.6
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 11 March 2024
Edgard
Franceeverything was amazing !
Stayed in March 2024
Reviewed: 11 February 2024
Cristian
RomaniaThe atmosphere, the property and the staff were excellent.
Stayed in February 2024
Reviewed: 3 February 2024
Ahmed
United Arab EmiratesQuite a walk to the busy places
Amazing rooms and staff
Stayed in January 2024
Reviewed: 25 January 2024
Yu
TaiwanMy luggage was lost and the hotel worked hard to find it for me! The service quality is the best in my travels in the world! If you want to request any supplies for the room, the response is very fast, unlike the five-star hotels I have stayed in, which are very slow, like on vacation! This hotel is the best in the world that I have ever encountered in terms of catering, ability to solve difficult problems, service standards, and staff quality! Including its Renaissance design, it is a rare museum!
Stayed in January 2024
Reviewed: 23 January 2024
Abdulla
United Arab EmiratesSimply Beautiful! Such a memorable stay that would never be forgotten!
Stayed in January 2024
Reviewed: 17 January 2024
Sophia
United StatesNothing we didn’t love!
Everything was perfect. We stayed for our anniversary, and they went above and beyond to decorate our room with rose petals, champagne, cake, and even left candles by the bath. The room was immaculate and so clean. We appreciated the turn down service and the consistently high level of service and attention. Can’t wait to come back!
Stayed in January 2024
Reviewed: 31 December 2023
Feras
United Arab EmiratesThe Christmas decorations were a bit too much, I couldn’t experience the Four Seasons architecture and interior because the decorations were obstructive.
One of my favorite hotels to stay in. The location was perfect, walking distance from any where.
Stayed in December 2023
Reviewed: 28 December 2023
Carol
Romaniafor what it offers it is very expensive, to get to the spa or gym you have to leave the hotel, which is strange when you are wet, they don't have an indoor pool, the hotel is far from the center
quality services, the hotel was clean
Stayed in December 2023
Reviewed: 24 December 2023
Khalifa
KuwaitThe hotel was far from the city center. However, they offered us a shuttle service to go there during the day.
My stay at the Four Seasons Florence exceeded my highest expectations. Everything was exceptional, and the service was better than anything I experienced. I will definitely come back again soon.
Stayed in December 2023
Reviewed: 15 December 2023
Mariam
United Arab EmiratesEverything was perfect but unfortunately every time we had breakfast we gave them our room number and they didn’t tell us that breakfast was not included, and they made me pay 110 euro per couple every day for breakfast which is not worth it as we only had coffee! All hotels usually when they ask for your room number they respond if it’s included, if not they’ll tell you we will charge you!
It’s my favorite hotel in Florence, the experience was outstanding and the service exceeded our expectations.
Stayed in December 2023
Reviewed: 28 November 2023
Ali
United Arab EmiratesNothing at all
Every thing was great and excellent service.
Stayed in November 2023
Reviewed: 22 October 2023
Harry
United KingdomI just thought that 1500 euros per night exceptionally high which the hotel did not equal
Complex and varied charges Should have been included though
Stayed in October 2023
Reviewed: 9 October 2023
Dogac
TurkeyThe hotel is like a museum, there’s a nice photo to be taken at every corner of the facilities. It is definitely the best hotel in Florence and one of the best in the world.
Stayed in October 2023
Reviewed: 17 September 2023
André
Portugal“Cold” staff
Beautiful and “warm” place and surroundings
Stayed in August 2023
Reviewed: 23 August 2023
Hildi
United Kingdomwe were disappointed to be housed in the Villa. rather than the main hotel, particularly because breakfast is an altogether more pleasant experience on the other side!
Stayed in August 2023
Reviewed: 13 August 2023
Stephanie
United StatesThe property was stunning, the staff was super attentive, service was excellent. It was truly a relaxing stay
Stayed in August 2023
Reviewed: 12 August 2023
Eleni
GreeceThe beautiful pool was so crowded and loud They could have a separate pool for children
Location and room are excellent
Stayed in August 2023
Reviewed: 7 August 2023
Tom
United KingdomOnly nag was there were 0 plant-based options at the restaurant lunch menu by the pool. Out of 23 options there should be at least 2 so to not have any was a disapointment. That said, the chef did create something for us which was very good (although I stll think guests should be given a wider choice to begin with).
Lovely setting - great staff
Stayed in August 2023
Reviewed: 22 July 2023
Emma
AustraliaAmazing location and building
Stayed in July 2023
Reviewed: 22 July 2023
Nabil
LebanonSome of the staff in the restaurant, doormen and the pool ( Leoni) were not welcoming and can improve
Beautiful gardens and amazing art and a nice pool- concierge was very helpful and did great. Conor at the pool was wonderful
Stayed in July 2023
Reviewed: 1 July 2023
Sally
United KingdomNot enough normal sockets within the room, particularly by the bed - everything is wired for the lamps etc which you cannot change. They have old-style USB ports by the bed which is fine for most devices but not suitable for other things. Weird system for payment: they keep charging your credit card randomly throughout your stay without informing you what it’s for or giving you a receipt at the time which makes it complicated when checking-out. You don’t know what charges will actually be taken or which charges will be reversed until you’ve added everything up and paid/recouped the difference. It would be much easier if they just charged a certain amount on check-in and then the balance on check-out, so two payments as opposed to the five that we had for our three-day stay.
Like an oasis within the city centre. Very friendly and professional staff.
Stayed in June 2023
Reviewed: 9 June 2023
Martin
United Kingdomall good here
Fantastic place
Stayed in May 2023
Reviewed: 14 May 2023
Rajeev
Indiaeverything was amazing
historic building and the decor
Stayed in May 2023
Reviewed: 21 April 2023
Saleh
Saudi Arabianothing… I enjoyed everything
the stunning grounds of the garden, well kept and immaculate. the stunning gym that overlooks the garden and the beautiful spa overlooking the pool.
Stayed in April 2023
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