Pretty hard to find things that we were unhappy with.

The hotel was staffed by very friendly and helpful staff. Rooms were comfortable and spotlessly clean. Wonderful courtyard to have a drink and breakfast was good although biased a bit to sweets! Not really a problem. Thought that the location was easy to access but you did need to walk a bit to get to the historical center - about 15 minutes - uphill. However, this is a great place to stay if you arrive by car as easy to access and they have on site parking.

Stayed in May 2024

Nothing really.

Spacious, eclectically furnished and lovely courtyard

Stayed in May 2024

On arrival during the weekend, the receptionist was unfriendly and not welcoming.

Stayed in May 2024

The pillows are thin and it would be nice if they were upgraded to fluffier ones.

The breakfast has many offerings, was nicely prepared and tasted good. The staff makes very good cappuccinos.

Stayed in May 2024

All good

A very nice hotel and only 100m to the travelators that take right up to the top of the old town.

Stayed in April 2024

So charming! Clean, roomy, great big bathroom and shower. Wonderful staff!! Will return

Stayed in April 2024

Some people might find it a little out of the way but we like to walk. There is a great and unusual escalator system to take you right to the top of this hilly town. It is close to the hotel. . .

Lovely hotel with attractive lounge area. Room was comfortable with a large bathroom and small balcony. Good bed and quality linens. Superb breakfast and very helpful staff. Easy parking as well. Nice garden area in warmer weather. Recommended! , .

Stayed in March 2024

This is a very pleasant hotel. It gives you a good feeling for the town of Spoleto. It's near the entrance to the moving walkways that can take you up to the higher regions of Spoleto. The staff at the hotel was very helpful, sending us one night to a restaurant that was among the very best we encountered on our vacation.

Stayed in February 2024

Great service and very attentive

Stayed in January 2024

This is the only hotel that has ever charged us a 10 euro fee for using a debit card to pay for our stay. On this trip alone, we stayed at four other hotels, none of which charged this fee. Not a big fee, but we were not happy with this in principle.

Good location, and much appreciated on-site parking. Good breakfast with many options.

Stayed in October 2023

Ability to make coffee and tea in room

Location of hotel was easily accessible for travel to main town. Breakfast was good.

Stayed in October 2023

Breakfast buffet was good nice selection very good coffee/espresso. Staff friendly and courteous

Stayed in September 2023

There was nothing not to like as far as we were concerned!

Everything was just wonderful. Super hotel in a great location for exploring the town, lots of history and interesting things to visit and a really spectacular castle and cathedral

Stayed in August 2023

I think the hotel could have had slightly better and up to date with information about the local area, and surrounding countryside and local towns. Especially in getting around, taxis, public transport etc.

Everything, good breakfast, attention to detail, staff friendly and professional. Comfortable, personalised, individual, understated in a good way. Classy without showing off. One of m all time favourite hotel experiences. Would stay again.

Stayed in July 2023

There is no option to have a kettle in the room.

1. Wonderful historical building 2. Exceptionally kind personal 3. Excellent location 4. Very comprehensive breakfast 5. A big tureen's collection 6. Birds (parrots) in the lobby

Stayed in September 2023

Traffic noise was invasive.

Breakfast was excellent.. Location very good, close to travellator to town.

Stayed in September 2023

The staff. Apart from the lady on check out, all the other staff need to go on a course on how to make the place welcoming to guests with a smile and a buongiorno. It's not rocket science. Guests also need to be aware that the hotel is inside the city walls and you drive down a v steep one way street. Park outside, go and tell them you're here and they'll open the door to the underground car park for you just 10m further on. Spoleto is v hilly.

It's a very quirky, step back in time, delightful hotel. This was our 5th hotel in Umbria and by far the best breakfast. Room was v clean, comfy and beautifully decorated. Whoever painted the walls with a trompe loiel (excuse spelling) effect did so brilliantly.

Stayed in September 2023

The only thing I can think of - and this may be petty - is that they refused to let me pay before the morning of my departure! (I was concerned about missing my train, and wished to do it early.)

This hotel has a classy, old-world style, with a beautiful courtyard where you can have breakfast. The breakfast selection was enormous; the largest I've ever seen in Italy, and included scrambled eggs, countless cakes, and fresh fruit. I've only seen a buffet like this in big-city, 5-star hotels! Note that just down the street is the beginning of a long series of motorized walkways, which can take you far up the hill - all the way to the Duomo!

Stayed in September 2023

Good location. The decor is lovely, with a beautiful courtyard. Rooms are large and comfortable. Breakfast was excellent! Staff lovely.

Stayed in August 2023

The breakfast was very very good. The variety of fresh fruit was excellent. The taste of the eggs was so fresh and the pastries were delicous too. Accompanied by coffee that is madee for your taste was the best treat. And we loved sitting in the courtyard enjoying it with family.

Stayed in August 2023

All good

Good size room tasty breakfast

Stayed in August 2023

The breakfast looked fabulous, but on closer inspection a fair number of pastries seemed to be from the day before.

Beautiful place, with glorious decorations and sense of history. The room was not large, but absolutely adequate, and the staff a delight.

Stayed in July 2023

no restaurant

beautiful breakfast! convenient location.

Stayed in July 2023

Nothing!

Comfortable bed, quiet air con, separate bathroom- so perfect night’s sleep. Excellent breakfast with coffee freshly made and brought to the table by staff ( no queuing for coffee machines). All staff wanting to help. Excellent location within a few yards of the travellator that goes up the steep hill to the Duomo at the top of the city. This hotel is a gem

Stayed in July 2023