Beautifully decorated and immaculate facility in the heart of Messina’s historic district

Stayed in June 2024

Nothing - everything was so brilliant!

So luxurious - everything was 100% perfect. Lovely staff, very comfortable room, fantastic breakfast - would definitely recommend.

Stayed in May 2024

Staff were very nice and helpful.

Stayed in May 2024

Exquisite design interior

Stayed in May 2024

Nothing at all, everything was perfect and exceeded our expectations

It was a simply wonderful stay. The hotel is beautiful and spotlessly clean and the room was perfect. It was spacious, pristine and decorated superbly, in fact even more beautiful than the photos. The staff were delightful - they were all so gentle, kind and friendly and went out of their way to help us. Breakfast was delicious and included lovely home made cakes and biscuits + granita. The position of the hotel is excellent, in fact our room had views over the sea, and there is easy access to the port and the main attractions such as the Duomo, the stunning astronomical clock which is a must see and the theatre opposite the hotel. We will most definitely return, this hotel is 5 stars, a boutique style hotel with the highest standards. It was such a pleasure to meet the staff who make this hotel so special. A huge thank you to you all.

Stayed in April 2024

The keyless access worked well for us but could be a bit daunting for those not familiar with smart phones and impossible for those without ! Reception was unattended in the evening. The hotel is sandwiched between two busy roads and traffic noise , especially with the windows open, was a problem.

Internally the property cannot be faulted, it is new and well maintained. Breakfast was very good and served with a smile. Our view over the harbour was interesting if not picturesque.

Stayed in March 2024

I had a wonderful stay at Jolly Charme for 4 nights, where the staff treated me like family. They went above and beyond, serving breakfast even after I overslept and allowing me to use their lovely kitchen area to work past checkout time. They also warmly welcomed my guests with coffee. This hotel truly prioritizes guest care and satisfaction, making it a highly recommendable choice in Messina.

Stayed in April 2024

Parking is a problem. Both side of building is a bit noisy with busy street traffic.

The organization is very good. You don't need a key or scan a card for the room, which is convenient for me, I feel.

Stayed in December 2023

Really everything was amazing!!!!!!!!!!!!!!!!!!!!!!

In Italy the breakfast is not exactly the continental size. Here you have perfect choice of whatever you need. Very good cofee and omelet. Great people and very kind. If visiting Messina this is a perfect choice. Parking nearly for free in front of the hotel. Rooms are big, clean and comfortable. Love the bathroom!!!

Stayed in December 2023

It would have been nice to have one English speaking channel , ie. News. Not essential as we are In Sicily after all.

Was good, similar to most Italian hotel breakfasts. Did get freshly squeezed orange. Lovely. Staff, although not fluent in English did their best . Very friendly.

Stayed in December 2023

nothing

The location is quite good，we can reach all main sights of Messina by walking. The rooms and very cosy and decorated is a chic style. I really love the interior decoration style of this hotel. From the window of our room，we can see the landmark of Messina La Madonnina del Porto.

Stayed in November 2023

Excellent hospitality. Room very well appointed. Delicious breakfast.

Stayed in October 2023

The room was very well furnished, very clean, everything was new and modern. Entire structure is very nicely decorated. We had a room with a view towards the sea. Location is a walking distance from the center. Parking is at the street blue lines (you can pay with EasyPark app). We had no problem with finding a free place in September.

Stayed in September 2023

I honestly cannot fault anything.

Fantastic venue, decorated in style with absolute taste, very clean and of high standards. We had travelled to Messina for a conference and had a lovely stay. The venue is located in the heart of Messina but in a quiet part, 10 min walk from the centre and train station, but also allows you to have a quiet rest. The breakfast is fantastic and the hosts went above and beyond to make us feel like home! We felt well looked after and among friends and will certainly return! Wholeheartedly recommend Jolly Charme Suite.

Stayed in October 2023

nothing!

absolutely beautiful room with amazing facilities, huge comfortable bed, incredible view, great breakfast and wonderful host

Stayed in September 2023

cleanliness situation

Stayed in September 2023

Convenient location for our itinerary. This is a new property with a wonderful view of the port.

Stayed in September 2023

Wonderful staff and wonderful breakfast. Rooms were beautiful too.

Stayed in September 2023

The property had a nice and professional staff, very helpful and polite. The rooms were very clean, comfortable and spacious. The breakfast served was very pleasant with lots of options. All in all, great value for money!

Stayed in August 2023

Nothing to dislike

Everything. Beautiful room. Everything brand new. Great breakfast. Amazing friendly staff. The best hotel we've stayed in for a long time

Stayed in July 2023

The room was very beautiful and cosy. It was very clean. The breakfast was delicious. Very friendly personnel. Everything was exceptional.

Stayed in July 2023

The room are so lovely and clean.

Stayed in July 2023

Breakfast selection is limited and could be more varied. Location is a bit off the centre.

This hotel offers stylish, comfortable rooms with a panoramic view of the harbour and the strait. The rooms are exactly as in the pictures, the attention to detail and quality is astonishing. The bed is good-sized and comfortable. The staff is super-friendly. Rituals toiletries.

Stayed in June 2023

We loved the room and the location. The owner and the workers were very nice and helpful.

Stayed in June 2023