Piazza del Popolo 7, 51016 Montecatini Terme, Italy
#29 of 64 hotels in Montecatini Terme
Guests' ChoiceBased on 72 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.4
Facilities
8.0
Staff
9.0
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 May 2024
Katie
United KingdomBreakfast was a little limited.
Beautiful room overlooking the square with a water fountain. Lovely to wake up too. Family room and we all had enough space. Easy to park in Blue spaces, you get a ticket from reception. Pool was open even though it said it wasn't and the town is so lovely!
Stayed in May 2024
Reviewed: 5 May 2024
Vzk
MontenegroNo parking, you need to find parking spot and pay, hotel staff will help, but it was stated that there is parking available.
Stayed in May 2024
Reviewed: 29 April 2024
Gina
United KingdomThe hotel bar was not very inviting
Great location and easy to get to other places
Stayed in April 2024
Reviewed: 31 December 2023
Dominique
AustraliaLovely hotel and staff, facilities are a little bit dated but it was warm and comfortable. I had a problem with the heater making a rattling sound in my room as it was late at night and couldnt be fixed so they moved me to another room and made sure I was happy.
Stayed in December 2023
Reviewed: 7 October 2023
Tom
United KingdomCouldn’t get the safe sorted
Excellent location
Stayed in October 2023
Reviewed: 5 October 2023
Raed
Saudi ArabiaThere is no iron in the room
Stayed in October 2023
Reviewed: 3 October 2023
Monika
Poland- pool was closed earlier than opening hours
- great location - view from balcony - good breakfast
Stayed in August 2023
Reviewed: 17 September 2023
Grainne
IrelandRooms quite dated
Pool lovely, really central location
Stayed in September 2023
Reviewed: 4 September 2023
Iona
United KingdomAir conditioning was weak.
The pool, a bonus that there was a pool bar. Breakfast was good.
Stayed in August 2023
Reviewed: 4 September 2023
Philip
AustraliaWas a bit noisy during the day when the church bells were ringing.
Excellent location and even though old it has great character.
Stayed in September 2023
Reviewed: 27 August 2023
John
United KingdomToo busy at breakfast sometimes
Lovely central location, staff very helpful, comfortable beds and nice pool area
Stayed in August 2023
Reviewed: 25 July 2023
Beverley
United KingdomBedroom needed a bit of an update
Location
Stayed in July 2023
Reviewed: 11 July 2023
Taryn
NorwayThe breakfast was not particularly good. The bacon was rubbery. The juice seemed watered down. The long life milk was just horrible in cappuccino, or in anything else for that matter. (Use fresh milk, please!!) The eggs, cold cuts and salad were good, though. There was some fantastic bread one day, but then it wasn’t there the next day.
Great location, lovely old-fashioned air to place, the pool area was beautiful. Clean and spacious room (family room), comfortable beds. Friendly staff.
Stayed in July 2023
Reviewed: 5 July 2023
Rena
United KingdomLarge terrace leading off room
Stayed in June 2023
Reviewed: 16 May 2023
Arlene
United StatesLocation location and cleanliness
Stayed in May 2023
Reviewed: 4 April 2023
Stubbs
United KingdomMore variety? Freshly squeezed orange juice?
Breakfast was tasty and perfectly adequate.
Stayed in April 2023
Reviewed: 26 March 2023
Cathy
United StatesDue to the time of year I was there the pool wasn't open. It would have been nice to just sit out there even though you couldn't swim.
The breakfasts were really good and so convenient. The price of the dinner was a great bargain by the amount of the food you received. The rooms were comfortable and large. I loved the size of the bathroom.
Stayed in March 2023
Reviewed: 12 March 2023
Mike
United StatesNothing
Breakfast was of great value.
Stayed in March 2023
Reviewed: 15 February 2023
Aisling
Irelandroom was a little cold though it was February.
Staff are very nice. The hotel is full of character and charm.
Stayed in February 2023
Reviewed: 1 November 2022
Paolo
Italy70s appearance.
Friendly staff.
Stayed in October 2022
Reviewed: 29 September 2022
Sean
IrelandDinner menu was very limited as was choice of wine
Breakfast good but difficult at times to get a table
Stayed in August 2022
Reviewed: 17 September 2022
Maria
United Kingdomtoo short
great location and helpful and accommodating staff
Stayed in September 2022
Reviewed: 8 September 2022
Marian
IrelandThe breakfast could do better with the hot food Scrambled egg and bacon every morning gets boring just change it with a bit of variety
The Staff were extremely helpful with information and always willing to help with any query. Location brilliant 3 minute from the station that will bring you to Pisa /Lucca and Florence for as little as 7 to 12 Euro return
Stayed in September 2022
Reviewed: 4 August 2022
Hiddo
NetherlandsCoffee at breakfast is not very good, although they offer for a bit more excellent coffee (2,50).
Top location right on a lively square, stately Grand Hotel with charm, spacious room with high ceiling and wonderful rain shower. Parking with cheap hotel card everywhere nearby (blue lines) and delicious breakfast (including fresh fruit). Friendly hotel employees and nice (relative small) swimming pool.
Stayed in August 2022
Showing 1 – 25
Saarbrücken, Germany
Richmond upon Thames, UK
Sausalito, USA
Banská Bystrica, Slovakia
Grimaud, France
Warsaw, Poland
Budapest, Hungary
Beaubec-la-Rosière, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content