WiFi is not stable. There are lots of loose cables that appear to be pending for uninstalled lights and the room is a bit dark without enough lighting.

Fantastic location. Close to the train station and walkable distance to the Cathedral. There is a supermarket nearby. Breakfast is provided by the family who owns the place. Very friendly and welcoming.

Stayed in May 2024

the bathroom was very small, the floor was slippery and there were no soap dishes

I really liked the location of the hotel, it was convenient to go anywhere on foot

Stayed in May 2024

My room. Lights by bed did not work. Short bed My second room. No hot water

It was fine. Eggs were fine, coffee, yogurt, juice and water

Stayed in May 2024

Property need to update what facilities are offered on Booking.com. I booked mainly because stated they had Mini bar, safety deposit box, iron, refrigerator and washing machine. I desperately needed to do washing as have been travelling for 2 weeks. Also said breakfast was included in the price and was told it wasn’t when I went to have it.

Loved the location, nice and close to train station and city centre. Our room had recently been renovated so was fresh and clean.

Stayed in May 2024

There was construction happening on the property that woke us up early in the morning. Breakfast was not with the price.

Room was nice and clean, staff were friendly and location was great.

Stayed in April 2024

The furniture in the room looked old but still worked. I think the curtains were heavy on the cornice and were about to fall. When we informed them, they fixed it immediately.

Hello, it was a pleasure staying with Hotel Lombardi, Great location, near train, tram and bus station and public areas, also walkable distance for places to visit. Reception Staff was great about everything, they were extremely hospitable and explained in detail where and how we could reach and guided us in the right direction. We stayed as two family with 1 year old kid. The breakfast was nice and delicious beyond our expectations. The Lady in breakfast area was so nice and kind, the coffees she made were delicious. The bathroom was clean and renovated. They helped for baby bed at 2nd night.

Stayed in April 2024

Entrance and elevator

Hotel is being updated , brand new beds and fresh paint . Continental Breakfast was very good .

Stayed in April 2024

Room was very small for two people. No place to for a chair and no place to hang a towel. Pillows very flat

It was very convenient to the station and historical places. Clean and staff were friendly.

Stayed in March 2024

Renovating. Not every thing works.

Location, location, location. Also price. Clean.

Stayed in March 2024

Nothing

The staff, the location

Stayed in March 2024

the bed was not so comfortable and very tiny shower place. the wall very thin. you can hear your neighbour flushing and if they're running water. there was a leak from the ceilimg in my toilet on the first day i stayed. but it stopped and doesnt really bother me.

excellent location from central station. there is lift to help bring the suitcase up. there is refrigerator in the room as well. staff is helpful :)

Stayed in February 2024

Nothing

The staff are very nice and it is near the train station

Stayed in January 2024

The air circulation in the room should improve. The Ventilator switch in the bath should be separate from the light.

Very convenient place, the windows are soundproof.

Stayed in January 2024

Hotel is outdated and little bit noisy.No minibar in the room , shower is too small

Excellent location near to train station and historical places.

Stayed in January 2024

The pillow is a little hard

Location

Stayed in December 2023

The room only had one window opening to an enclosed courtyard. It also had shutters which blocked most of the light.

We had a great location … right in the middle of all of the action. The front desk personnel were welcoming, friendly & helpful.

Stayed in December 2023

it can be very loud. no good isolation from the street noises and from other floors/rooms.

personnel was friendly and very good location

Stayed in November 2023

It was all fine. Street a bit noisy outside

It was just one night, but everything was fine. Please can you ask the hotel to send me a duplicate receipt as I lost the paper: margaret.bent@all-souls.ox.ac.uk

Stayed in November 2023

Noisy as heck...oh well..my fault, I booked on a street...

Location...very nice staff...easy

Stayed in November 2023

Very close to train station. 24 hours staffed for our late arrival.

Stayed in November 2023

As it is in a lovely old building, the walls are a bit thin so for those who prefer better sound isolation might want to reconsider.

Very good location, very friendly staff! Everything is within walking distance from the hotel so there's less hassle to get around Florence.

Stayed in November 2023

A second chair in the bedroom would have been nice, but otherwise fantastic value for money.

Staff were very helpful, location was fabulous. The breakfast that was included was lovely. Very clean with a spacious bedroom, with firm-ish comfortable beds, private bathroom.

Stayed in November 2023

Friendly, clean and welcoming, and surprisingly quiet for such a central area. Location is great for walking into the historic city and transport links - 5 minutes from the tram to the airport, and the railway station. Helpful staff always available.

Stayed in November 2023

Tiny, tiny shower

A lovely little hotel just outside of the centre but close enough to walk everywhere in Florence. Pleasantly surprised with the room, dated decor but comfy bed and pillows for 3 good night's sleep after exploring the city. Super quiet as well so very restful.

Stayed in October 2023