Vicolo Tre Marchetti 11, Verona Historical Centre, 37121 Verona, Italy
#3 of 74 hotels in Verona
Guests' ChoiceBased on 1673 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.7
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Franco
CanadaI booked the milano and spa and ended up at the verona house. Beware when you book. If I booked verona's house, it was much cheaper. I got confirmation for the milano and spa. I would like a refund. Also, a guest was referred to get her laundry cleaned. They charged her $145 euros for underwear and socks and a pair of jean. Do not use them.
Good location
Stayed in May 2024
Reviewed: 28 May 2024
Craig
United StatesThe room was warm and had trouble cooling it off. I think the AC wasn’t allowed to be on by the government.
The rooms were very comfortable. We wanted to steel the pillows, they were so nice ! Walkable to train station. Roof top bar and restaurant that looked right at the colosseum.
Stayed in May 2024
Reviewed: 28 May 2024
Krista
CanadaRoom although beautiful had a bit of mold in bathroom. Bathrooms could use just a bit of work. Spa was not enjoyable. paid for experience and they had people working on the deck with harsh chemicals. Really ruined the experience. Sauna was nice. Steam room was cold. Jacuzzi was cold. Not worth the $$
CUSTOMER SERVICE was amazing. Staff was EXCELLENT. WOW. Little touches to add value to stay (free bikes, coffee in lounge, treats near reception). Felt like needs were taken care of. They went above and beyond. Very professional and kind.
Stayed in May 2024
Reviewed: 27 May 2024
Erica
IrelandNothing really, the room size maybe a little on the small size but would definitely stay again.
Location is ideal, centrally located to everything. The room was spotlessly clean and the bed was super comfy. All staff are very friendly and helpful
Stayed in May 2024
Reviewed: 27 May 2024
Ali
BrazilEverything perfect
Everything in the hotel was perfect, from the amazing room, super comfortable bed, balcony with a view, everything super clean The staff was great, helped in everything we needed in the same minute we asked Awesome breakfast and location too! Definitely we will come back to stay there when we travel to Verona again
Stayed in May 2024
Reviewed: 24 May 2024
Judith
United KingdomNothing
Wonderful young staff team so helpful couldn’t do more for you. So close to arena and shops. Lovely roof top bar. Bedrooms lovely
Stayed in May 2024
Reviewed: 24 May 2024
Carol
United KingdomAll staff were amazing
Stayed in May 2024
Reviewed: 22 May 2024
Kirill
Switzerlandgreat service, perfect location and very nice breakfast everything was great, i would only reccomend to give free water at check-in
Stayed in May 2024
Reviewed: 18 May 2024
Natalija
SloveniaThe hospitality and the electric car service. Upon arrival they take the car to their garage to charge and upon leaving it arrives back fully charged.
Stayed in May 2024
Reviewed: 16 May 2024
Bhinge
IndiaEverything was nice.
Great location, comfortable room, very friendly staff, good breakfast. Most importantly, very easy parking in the building itself!
Stayed in May 2024
Reviewed: 15 May 2024
Julia
GermanyNothing.
It's my favorite hotel in Verona. Hence I am staying there as often I can. Highlight is the cute rooftop terrace with view onto the arena. The service is every time top.
Stayed in March 2024
Reviewed: 15 May 2024
Melinda
Saudi ArabiaNothing, everything meet our expectations !
Catered for all nationality. Very good
Stayed in May 2024
Reviewed: 12 May 2024
Olena
PolandGood location
Stayed in March 2024
Reviewed: 12 May 2024
Sean
IrelandCentral but not too busy. High quality offering in all regards.
Stayed in May 2024
Reviewed: 10 May 2024
Rachel
United KingdomN/a
The location was superb, the room and bathroom very clean and comfortable and staff went the extra mile to be helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Corinne
United KingdomPlease add food allergy information to the buffet breakfast
Many thanks for the upgrade to celebrate our wedding anniversary. The location is excellent and the buffet breakfast had the best eggs all holiday. Great selection of breakfast cakes too.
Stayed in May 2024
Reviewed: 9 May 2024
Eric
United StatesVery crowded area. Difficult to get to by car. Taxi recommended Arena music until late
Location by the arena. And proximity to all the downtown shopping
Stayed in May 2024
Reviewed: 9 May 2024
Andrew
United KingdomThe terrace. I thought it would be more accessible. It’s open to the public and so gets very busy. It’s needs to have a hotel guest only area.
Location was excellent The staff are truly amazing
Stayed in May 2024
Reviewed: 7 May 2024
Diana
RomaniaEverything was just perfect
Stayed in May 2024
Reviewed: 7 May 2024
Shane
IrelandFantastic hotel. Excellent staff. Excellent location. Could not fault anything in this hotel A1. Lovely rooftop bar as well. Rooms were spotless and new. I wouldn't hesitate to book here again.
Stayed in May 2024
Reviewed: 7 May 2024
Ralf
DenmarkLiked it all
Fantastic staff - cute dog receptionist (Weimaraner)
Stayed in May 2024
Reviewed: 7 May 2024
Elsa
AlbaniaEverything was perfect, the location, the room, the arena terrace has an amaizing view and vibe. The staff was really friendly and polite. Will defenitely come back! Thank you 😊
Stayed in May 2024
Reviewed: 7 May 2024
Johann
Austriathe air condition was a little loud
Stayed in May 2024
Reviewed: 5 May 2024
Alison
United KingdomFabulous location, superb room, very friendly and efficient staff , great rooftop bar - cocktails amazing. Service was so prompt . Best coffee at breakfast . Loved this hotel
Stayed in May 2024
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