34 Via Pietrapiana, 50121 Florence, Italy
#2923 of 2,923 Holiday rentals in Florence
Guests' ChoiceBased on 627 apartment reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.5
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Elisa
United StatesWe liked everything. Could have used some hooks on the walls to hang towels and bags.
Highly organized staff coordinating our stay. All our needs were anticipated and communication through WhatsApp just perfect. Beautifully decorated and organized. The apartment had everything we needed. Location was also good close to plenty of bars, restaurants and gelato.
Stayed in May 2024
Reviewed: 28 May 2024
Amanda
CanadaMy only complaint is that the window didn't have a curtain, so it was a little light in the room even at night time. But other than that it was perfect.
The location was amazing!! Less than a ten minute walk from the Duomo, less than 5 min walk to a grocery store, and a variety of restaurants and gelato shops in the area. The room was fantastic - it was spacious and clean, and it was easy to enter the building and the room. Caterina was so helpful, she answered all my questions and concerns promptly and made sure I was okay. Bonus was that the building has a gorgeous, quiet courtyard. Would highly recommend staying here and will be staying again next time I'm in Florence!
Stayed in May 2024
Reviewed: 25 May 2024
Connor
AustraliaAir conditioning didn't work when it was hot, which is fine but we had to open a window and got eaten alive by mosquittos.
Cosy, comfy and convenient.
Stayed in April 2024
Reviewed: 21 May 2024
Anne
United StatesNo improvement needed—great stay in every possible way.
The location was fantastic! Quiet apartments on vibrant street with a lovely and relaxing courtyard. Lovely beds, comfortable seating areas for relaxation. Lovely accommodating host—Caterina. Will definitely stay here again if we return to Florence.
Stayed in May 2024
Reviewed: 21 May 2024
Dan
CanadaThe street/area around the apartment was a bit rougher/worn down (garbage, graffiti, etc.)
The apartment itself was modern, clean, comfortable and fantastic. In a great location to many tourist sights- very walkable. Loved having a kitchen. Has AC making it super quiet for sleeping and comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Kristi
United StatesStairs
Clean, cozy, and nicely decorated place! Perfect for two people and great location!
Stayed in May 2024
Reviewed: 17 May 2024
Sabrina
United StatesThe roof of the loft was a little low
Downstairs room was good The kitchen and living room was comfortable too
Stayed in May 2024
Reviewed: 14 May 2024
Liangjiao
ChinaNothing
Great location, clean room and very modern and minimalist decoration style.
Stayed in April 2024
Reviewed: 13 May 2024
Ilona
RussiaNothing
Perfect place for a family or group of friends. Very comfortable, great location, self check-in, very quiet at night and comfortable beds. Shower is just perfect. Also important if you travel with the luggage - there is a lift 👍
Stayed in May 2024
Reviewed: 13 May 2024
Batsioudi
United KingdomA bit too pricey, but we knew that when we booked it. The extra bed was in a nook by the corridor, which was fine for sleeping, but because it served as the lounge/dining area as well, it was a bit small when we were using it. But it was okay as we were out for most of the day.
Location was excellent. Very close to everything. Lovely courtyard, excellent coffee, comfy bathroom, very nicely decorated apartment. Overall, a very pleasant stay.
Stayed in April 2024
Reviewed: 11 May 2024
Fairwayfields5
AustraliaNothing
Location is fantastic Walkable to everything Bed was a little hard but it wouldn’t put me off recc this amazing place to stay … so clean & beautiful little garden terrace. Book the balcony courtyard view .. had a really lovely feel & lift !! 5 mins walk around the corner is a brilliant fresh food market on daily except Sun …
Stayed in May 2024
Reviewed: 11 May 2024
Vicki
United KingdomNothing.
Ultra clean, great A/C, nice area near all the sites. Loads of storage, hangers etc.
Stayed in May 2024
Reviewed: 8 May 2024
Pohani
CanadaN/A
It was a great place to stay and I highly recommend it. The contact person Caterina was lovely to deal with and very very responsive. Also we got an extended check out and we're called a taxi which we needed and wouldn't have known how to do. Very very accommodating property manager.
Stayed in May 2024
Reviewed: 5 May 2024
Roy
United StatesThe price
The location
Stayed in April 2024
Reviewed: 29 April 2024
Gert
DenmarkNothing!
Very central, short walking distance to duomo or Uffizi, good parking close, very clean, very quiet, nice view from the balcony, well equiped, excellent wifi, easy to heat, easy access with door code (no keys!).
Stayed in April 2024
Reviewed: 23 April 2024
Karen
United KingdomNothing
Double room at the back of building which was quiet and overlooked the coutyard. Lovely private room with fridge. Excellent location in walking distance to main attractions and some lovely bars and restaurants within 10 minutes.
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomNot a big deal but the hand towel holder by the sink was broken when we arrived - we told the host who apologised and no doubt will get this fixed. Our apartment faced the street so was noisy at night - nothing the host could change (the windows were quite thick) so if you’re a light sleeper, I’d recommend trying to get a courtyard facing room. Some small feedback: it would’ve been nice to have conditioner in the shower.
Fantastic location, in the Santa Croce area of Florence, 10 minute walk from the Duomo and other sights. Spotless apartment which looked exactly like the photos but felt bigger in person. Great space and amenities: lovely large shower, bathroom and sink, plenty of mirrors and lamps, etc. throughout, air con & heating, two sets of shower and hand towels (for 5 days), a dishwasher and a lift in the building. The host was really communicative, helped us get to and from the airport and left a thoughtful booklet of recommendations for restaurants, cafes and shops. There was a lovely courtyard at the back that we didn’t get a chance to use but I’m sure would be lovely in summer. I’d really recommend staying here and would return easily.
Stayed in April 2024
Reviewed: 22 April 2024
Low
CanadaVery clean
Locations fabulous
Stayed in April 2024
Reviewed: 14 April 2024
Claire
AustraliaNa
Really like this hotel. Nice design, great location, helpful staff.
Stayed in April 2024
Reviewed: 13 April 2024
Julie
United StatesNot applicable
Stayed in April 2024
Reviewed: 9 April 2024
Annette
United StatesWe have no complaints.
The apt. was terrific. Very clean, modern and in a great location.
Stayed in April 2024
Reviewed: 8 April 2024
Ana
United StatesWe loved it all!
Everything! The apartment was perfect! It was nice, clean and in a great location. The staff was exceptional! I will recommend to my family and friends!
Stayed in April 2024
Reviewed: 7 April 2024
Sophia
United StatesSo clean, so cute, close to the center. Caterina was helpful and responsive. Would highly recommend.
Stayed in April 2024
Reviewed: 6 April 2024
Toni
United States- Cleaning fee(?) - I wish it was embedded in the room rate. I chose not to book through Airbnb for this very reason. - Mosquitos (quite a lot): Since the AC is preset with the heater only, I had to keep the windows open, hence mosquitos :(. - More shelves in the bathroom would be nice, so female guests have a spot for their makeup and stuffs; OR a mirror in front of the little table/desk in the bedroom. - There was no knife in the kitchen, found out when I tried to cut up some cheese and salami :(
Location. Apartment decor. Cleanliness. Easy to locate and enter. Prompt responsiveness.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content