Via Porta di Castro 223, 90134 Palermo, Italy
#11 of 92 hotels in Palermo
Guests' ChoiceBased on 566 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
9.8
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 24 May 2024
Abdelkafi
CanadaLow ceiling, bed cover could of been fresher.
My bathtub , the design of the hotel, the staff, the breakfast, the chill vibes, the art, the location.
Stayed in April 2024
Reviewed: 24 May 2024
Dylan
United StatesDefinitely had an issue with mosquitos, but the staff was really helpful with that!
Staff was so friendly and helpful! Loved the quirky and eclectic decor! Location is perfectly central. Really enjoyed the pool area.
Stayed in April 2024
Reviewed: 23 May 2024
Margaret
IrelandNo dislikes or complaints.
Hotel and Pool was very quirky and well decorated. Staff were so very pleasant and exceptionally helpful. Breakfast was amazing so much fab food. Location for sight seeing, eating out etc excellent
Stayed in May 2024
Reviewed: 19 May 2024
Tuuli
FinlandMy room was quite close to the breakfast /lobby area and the noises from the corridor woke me up earlier than I would have wanted. So I slept a bit poorly but otherwise a great hotel.
A great location, beautiful room, amazing breakfast and lovely staff. I was also offered little pastries on arrival, which was nice. There are very good & high quality train connections to Palermo airport, but arriving late, I was grateful for the hotel's offer to organise transport to the hotel.
Stayed in May 2024
Reviewed: 16 May 2024
Robert
United StatesClean. Staff was very attentive. Location.
Stayed in May 2024
Reviewed: 13 May 2024
Catherine
United StatesThe breakfast was over the top! Also, the afternoon treats and welcome talk were so appreciated. This hotel has hospitality plus!
Stayed in May 2024
Reviewed: 10 May 2024
Paul
United KingdomEverything went well! From the arranged pickup from the airport to the taxi back again everything was good. The style of the hotel is engaging and original, the breakfasts are magnificent and the pool is a delightful extra.
Stayed in May 2024
Reviewed: 10 May 2024
Natasa
AustriaI can only mention minor issues that got resolved immediately and got taken care of in such a nice way that I wouldn't pay it all too much attention. But just because it's something that's always important to me personally at any stay: It was written that for our room we were supposed to have a water kettle because I'm a coffee lover and I would've loved to have that available. But upon request we received one immediately. The coffee I got from a grocery store nearby.
The service was great everyone was so nice and welcoming. We really appreciate the kindness and warmth of everyone that works here and the host especially. The design of the place was phenomenal, the spa is made of dreams and it is gigantic. It is absolutely worth it! Upon arrival we received a welcoming snack. (Thank you again it was si tasty!) The breakfast was fantastic and there was so much food you could never finish it. There was a mix of fruits and sweet pastries but also savoury additions eggs, ham, salami etc. (My favorite was the ginormous pistachio croissant.) In our room there were also snacks and drinks available. The location is amazing everything you need is close by and the trainstation too. I definitely recommend this hotel to anyone.
Stayed in April 2024
Reviewed: 8 May 2024
Leigh
United KingdomNothing - it was great
Very quirky property with a pool and very central. Breakfast was phenomenal!
Stayed in May 2024
Reviewed: 6 May 2024
Eveline
NetherlandsThe location is perfect. The staff is really friendly. And a really coay hotel where you feel the Italian hospitality.
Stayed in May 2024
Reviewed: 30 April 2024
Aimee
United KingdomStaff super friendly and helpful. Amazing breakfast included. Clean and quirky rooms.
Stayed in April 2024
Reviewed: 30 April 2024
Gavin
United KingdomNot much storage space in the room but didn’t matter so much as we were only staying for a few nights.
Great staff, always happy to help and give recommendations. Located right next to the historic centre so great to get about and everything is walkable. Breakfast was excellent too.
Stayed in April 2024
Reviewed: 29 April 2024
Cindy
United Statesbreakfast offered a large selection. Staff was excellent
Stayed in April 2024
Reviewed: 27 April 2024
Goar
United StatesIt is museum hotel and very cozy, stuff and Homer super nice and caring and it is in the middle of city center
Stayed in April 2024
Reviewed: 26 April 2024
Ellen
DenmarkOur room, although very nice and clean on the 2nd floor , had a strange location in that the entry and window could not be opened without exposing it to the ground floor breakfast and main public area. We worried about having so many Vespas hanging on the wall of our room, although it was an interesting display. We loved the the building was converted from an ancient church. The restoration was beautiful.
We thoroughly enjoyed and appreciated our time here. The staff was the best; breakfast was above average, actually, it was very diverse and exceptional. Location near the must visit sites was also excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Neil
United KingdomWonderfully quirky style - it made us smile each time we came back to it. And the staff really added to the charm
Stayed in April 2024
Reviewed: 21 April 2024
Paolo
United Arab EmiratesNothing
The furnitures and the mesmerizing disposition of Sicilian tiles all over the property
Stayed in April 2024
Reviewed: 21 April 2024
Lynda
United KingdomN/A
Location - perfect Breakfast - scrumptious Staff - lovely, friendly, helpful
Stayed in April 2024
Reviewed: 17 April 2024
Miriam
United KingdomExtra pillows would have been good and vegan options at breakfast.
Great location, breakfast and facilities. The staff were very helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Paula
United KingdomNothing
We were greeted, unexpectedly, with a large array of savouries and sweet dishes, plus coffee and juice. All complimentary. The decor of the hotel was beautiful and historic. My daughter loved her spa and massage experience. Overall nothing was too much trouble for the staff. Huge breakfasts with a lot of variety too.
Stayed in April 2024
Reviewed: 14 April 2024
Pat
United KingdomNo room for chair in bedroom, as large double bed filled the room.
Breakfasts superb. Staff very nice, spoke several languages. Owner terrific.
Stayed in April 2024
Reviewed: 11 April 2024
Ioana
RomaniaWonderful stay! The staff are lovely and the hotel is beautifuly restored! We highly recomend the spa, which is an amazing experience in a stunning decor!
Stayed in April 2024
Reviewed: 9 April 2024
Ariane
United StatesMosquitoes in the room.
Location, decor, ambiance, very hospitable staff
Stayed in April 2024
Reviewed: 6 April 2024
Karen
United KingdomQuirky property. Good location for visiting Palermo. Amazing breakfast. Helpful friendly staff
Stayed in April 2024
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