Via Rezia 2, 39012 Merano, Italy
#14 of 66 hotels in Merano
Guests' ChoiceBased on 52 hotel reviews
9.1Cleanliness
9.6
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.8
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 1 May 2024
Pauline
SwitzerlandVery friendly place with helpful staff
Stayed in April 2024
Reviewed: 31 December 2023
Ayala
Italyeverything!!!!!! food location room people
Stayed in December 2023
Reviewed: 6 December 2023
Vivisalva77
SwitzerlandThe hotel is in a quiet area, the room was nice and clean. The staff was very nice and helpful. Good breakfast.
Stayed in December 2023
Reviewed: 2 November 2023
Manh
Czech RepublicVery nice staff and clean hotel. Breakfast was good and fresh.
Stayed in October 2023
Reviewed: 23 October 2023
Michael
United StatesIt was a little pricey but we really enjoyed it.
The location was great, we loved having a relaxing pool with bar service, the rooms were clean and comfortable and the walk to the center of town was lovely along the river. The family who runs the hotel works hard to ensure everyone is happy.
Stayed in August 2023
Reviewed: 3 October 2023
Gorvan
United StatesThe staff is knowledgeable and incredibly friendly, and the location is quiet and peaceful, with perfect access to all main attractions in and around town.
Stayed in September 2023
Reviewed: 16 August 2023
Carl
United KingdomFriendly Staff. Great Breakfast. Lovely location near the river with a lovely pool.
Stayed in August 2023
Reviewed: 9 August 2023
An
BelgiumLovely hotel with very friendly staff. Superb breakfast and fantastic swimming pool.
Stayed in July 2023
Reviewed: 9 July 2023
Artourkin
AustriaIt gets quite hot in the room. We tried to open the windows, but the street nearby is loud due to traffic. We didn't want to use the AC (there is one in the room).
Stayed in July 2023
Reviewed: 23 June 2023
Melissa
United StatesThe breakfast, room, and location were all absolutely top notch!
Stayed in June 2023
Reviewed: 18 June 2023
Vladimir
FinlandVery friendly staff, always ready to help and give useful information about how to best spend time in Merano
Stayed in June 2023
Reviewed: 29 May 2023
Per
SwitzerlandNothing, everything was just perfect!
The friendliness of the staff was amazing. We truly felt spoiled throughout the stay. Breakfast buffet was great with everything fresh and plentiful (even the best soft-boiled eggs we’re had for some time). During evenings the staff exeptionally opened the terrasse for us to enjoy a goodnight drink. We were advised on great hiking trips (Meraner Höhenweg), local flea markets, and the spa (Merano Therme) which was perfect for the teenagers. Upon leaving we could enjoy the late check-out and leave the car in the garage until leaving. Hotel was in short walking distance to great downtown restaurants.
Stayed in May 2023
Reviewed: 5 January 2023
Ian
MaltaThere was no kettle for a self making tea or coffee
Staff was very cordial and helpful, it was always amazingly clean and b'fast food was healthy and fresh
Stayed in January 2023
Reviewed: 2 December 2022
Duccio
AustriaI am sure it will be better in spring and summer when that part of the town is more lively. we were there n a rainy day of December.
The hotel lays at walking distance from Merano’s center. People are extremely friendly and helpful and it was good value for money.
Stayed in December 2022
Reviewed: 3 October 2022
Alejandro
GermanyThe service is as extremely good. Very attentive and friendly.
Stayed in October 2022
Reviewed: 23 September 2022
Dghiya
United Stateslobby can be made more livlier.
reception staff, cleaniliness, location, courteous. breakfast was good
Stayed in September 2022
Reviewed: 19 August 2022
Gheorghe
RomaniaNothing to tell .
All was suuuper., the room, the brekfast was very , very good..the sweets made by the lady of the house and all the staff , also the owners and their family were sooo friendly and proffesionals.The pool was an oasis in the city. In one word...WON DER FUL. Hope we can return one day and stay longer.
Stayed in August 2022
Reviewed: 4 August 2022
Mario
NetherlandsWindsor hotel was like an oasis in Merano. The staff were attentive and facilities were spotless.
Stayed in August 2022
Reviewed: 25 July 2022
Anne
ItalyI highly recommend the Windsor Merano. Fantastic location — right on the river with a beautiful garden and pool, an easy walk to the thermal baths, city center or the train station. Very comfortable rooms and great breakfast. Best of all is the family who runs the hotel — so warm and welcoming. This is a great spot!
Stayed in July 2022
Reviewed: 15 July 2022
Anne
Finlandcleanliness, location, peaceful atmosphere, swimming pool, room for four.
Stayed in July 2022
Reviewed: 7 July 2022
Daniel
SwitzerlandGreat location, superb service in the hotel!
Stayed in July 2022
Reviewed: 5 July 2022
Natalie
Germanyac was too strong but without it it was way to warm
private atmosphere not many other people nice pool and sun beds very friendly staff and really incredible breakfast
Stayed in July 2022
Reviewed: 2 July 2022
Karen
United StatesThere was nothing that didn't delight us.
What a perfect place to stay in Merano! We loved the location - a few minutes walk to the center where we ate at three different restaurants, all that were recommended to us by the hotel and all were fabulous. We had a car and appreciated being able to park it and still use it for day trips from the city. The pool was MUCH used as it was very hot when we were there. Breakfast was amazing - so many choices with different sweet cakes each day. This was a lovely spot and we highly recommend it!
Stayed in July 2022
Reviewed: 13 June 2022
Ioana
NetherlandsSuper nice service, spent some time in the jacuzzi. All was great!
Stayed in June 2022
Showing 1 – 25
Amberg, Germany
Freiburg im Breisgau, Germany
Barcelona, Spain
Pueblo, USA
Saint Petersburg, Russia
Yoxford, UK
Uggiate, Italy
Bruges, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content