150-0002 Tokyo-to, 1-17-1 Shibuya, Shibuya-ku, Japan
#350 of 1,377 hotels in Tokyo
Guests' ChoiceBased on 1994 hotel reviews
8.4Cleanliness
8.7
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 2 June 2024
Quintin
United StatesWe had a room with a double bed. Very small. Recommend at least a king corner.
Loved the location. Just off the main shopping thoroughfare. Good Cheese Good Pizza was great.
Stayed in June 2024
Reviewed: 2 June 2024
Juliette
DenmarkGood hotel if you want to feel you're in a hype hotel in LA, eat pizza, avocado bread and french toast. Not great if you actually want to feel in Tokyo!
The location is nice, close to Shibuya but still very quiet.
Stayed in May 2024
Reviewed: 31 May 2024
Dongho
AustraliaAccess building is sharing a restaurant downstairs. It’s a little bit annoying during busy hour such as check-in & check-out time. (Long queue for using lift)
Convenience, location
Stayed in May 2024
Reviewed: 30 May 2024
Jonathan
United StatesStay exceeded my expectations in every regard, but concierge services, which to be clear I did not expect prior to arrival, were just ok.
Incredible location in heart of Shibuya, with lovely and bustling cafe and lounge downstairs. Room was small but nice, with great simple bathroom and daily fresh towels.
Stayed in May 2024
Reviewed: 29 May 2024
Danni
Australiarooms are small as mentioned in other reviews. can only open 1x suitcase at a time
excellent location, convenient washing and drying machines, very close to the station and shops
Stayed in May 2024
Reviewed: 29 May 2024
Lizzy
United KingdomRooms were a bit tight for two people, lack of space to hang clothes.
Breakfast was really good, good range of facilities, bed was comfortable, shower was lovely, bathroom products were high quality. Quiet room. Good social space underneath hotel. The eco credentials were on point.
Stayed in May 2024
Reviewed: 28 May 2024
Angelize
SingaporeToo expensive for small room
Consider new hotel
Stayed in May 2024
Reviewed: 27 May 2024
Yaniv
IsraelWe didn't notice the room's size in advance and it was extremely tiny! There was not even enough space to open a normal size suitcase. Make sure you check the size before booking.
Location is great. The staff were outstanding and helped us a lot. Hotel is modern and clean.
Stayed in May 2024
Reviewed: 26 May 2024
Brandon
AustraliaThe rooms are quite small and a little cramped. Was hard to find room to open up two suitcases comfortably without compromising the walk way. But this is also shown in the pictures of the room so it wasn't a surprise.
Location was excellent. The restaurant attached as also excellent, we ate there for Dinner and the coffee/bar place was also excellent and convenient
Stayed in May 2024
Reviewed: 25 May 2024
Claudia
United StatesQuite small and cramped even for Tokyo standards, I feel that you could find bigger/better quality hotels in similarly popular tourist locations. The decor and furnishings of the room was also quite basic and felt unfinished
Close to good shops and attractions, coffee shop at ground level. Easy check in/out
Stayed in March 2024
Reviewed: 23 May 2024
Tania
AustraliaPillows were like bricks and only one pillow each provided
Very clean the lounge area was a nice relaxed vibe with free snacks and drinks. Automatic beer machine was great. Rooms spacious and clean
Stayed in May 2024
Reviewed: 22 May 2024
Lexi
AustraliaExpensive for the size of room
Location, staff & restaurant
Stayed in May 2024
Reviewed: 22 May 2024
Karine
BrazilI didn't like that the windows didn't open, not even a littke bit. I understand this is for safety reasons and most of the hotels are like that now.
the location is perfect. the restaurant (pizza and breakfast) was good and the bar downstairs was always fun.
Stayed in May 2024
Reviewed: 22 May 2024
Daniel
SwitzerlandAll was according to the description.
Location, staff and facilities were great.
Stayed in May 2024
Reviewed: 20 May 2024
Jennifer
CanadaFood was excellent.
Stayed in March 2024
Reviewed: 18 May 2024
Nola
United StatesWe were a family of 3 adults. Daughter and I stayed in one room and husband in another. Rooms were a little compact but we were fine. We spent most of our time exploring Tokyo and only used the rooms to sleep.
Location: excellent Facilities: great
Stayed in May 2024
Reviewed: 15 May 2024
Jesmine
SingaporeTight space
New and great location
Stayed in May 2024
Reviewed: 14 May 2024
Liana
United StatesExcellent location and delicious breakfast and pizza Very lovely !
Stayed in May 2024
Reviewed: 13 May 2024
Kathleen
United StatesI wish the lighting was a bit better around the mirror area to do makeup. It was a little difficult to tell who the staff were at first since they all wear normal clothes and sit at an unassuming table in the back, but they always came up and helped me when I needed it!
Perfect lil spot to stay in and explore Tokyo for a few days. Loved how they prioritized being eco-friendly!! The breakfast was phenomenal as well.
Stayed in May 2024
Reviewed: 13 May 2024
Paul
CanadaBooking.com reservations somehow mean that when you try to use their terminals to check-in, typing in your last name or first name don’t worry and you need to flag down a staff member for them to enter in a reservation code that only they know. If staff are busy, it means you could be waiting several minutes.
Close to Shibuya station and below is a bar that stays open until late.
Stayed in May 2024
Reviewed: 12 May 2024
Thanwarat
ThailandDust from carpet, bedding set and towel. People with allergies should not stay here. I and my friend havd allergies while stayed here.
Location
Stayed in May 2024
Reviewed: 11 May 2024
Aksel
SingaporeStaff were not welcoming. We arrived literally 10 minutes before check in time after a long trip with a sick child and they still made us wait just to start the check in, not even to get to the room.
Great facilities, spacious and well conceived. Free coffee.
Stayed in May 2024
Reviewed: 10 May 2024
Gili
FranceRooms are too small
Location
Stayed in May 2024
Reviewed: 10 May 2024
Murmu
IndiaRooms were small
Location
Stayed in May 2024
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