Two separate towers one reception

The shared baths amazing!

Stayed in May 2024

Plenty of amenities. - Great location. - Delicious breakfast. - Good internet. - Comfy bed. - Loved the bathtub.

Stayed in March 2024

Check in was a bit hectic with us all having to use touch screens. Could be a little closer to main area, but that's me being lazy!

Nice, tidy rooms, friendly staff, good facilities

Stayed in May 2024

Room would have been very small for 2 people

The location

Stayed in May 2024

Location was excellent and the room was really well furnished. Great staff and a lovely stay. Would go back.

Stayed in May 2024

Given the exclusivity of the restaurant's hotel, more microwaves should be installed so the guests could have a cheaper alternative to dine outside the hotel.

I enjoyed the location of the hotel, specially as it was near the principal train and subway lines. The room was clean and good enough to provide the deserved rest after a day of waking around the city.

Stayed in May 2024

I wasn't entirely satisfied with the location of this hotel. The other APA Kabukicho would have been a better choice, as it's closer to the main tourist attractions and more convenient for sightseeing.

The room was clean and, despite its small size, the design made the most of the available space. I especially loved the free use of kimonos. I also like that there's mini stop nearby.

Stayed in May 2024

The APA hotels are very standardised experience. Small rooms, but with great amenities and a fab location for exploring the different cities of Japan. Can’t fault it and would happily stay here again. This particular APA was very well located in a lively part of shinjuku

Stayed in May 2024

Small room, but space underneath the bed for luggage, felt ventilation system could be better in the room, no staircase to access except for emergency situations, dryers in laundry room were not working properly so people were spending more than 2 hours drying their clothes. There was a laundromat 2 minutes down the road though.

Clean room, we were given a room on a high floor as we requested, helpful staff, clean towels provided daily, convenient location for Shinjuku and access to other areas of Tokyo.

Stayed in May 2024

Staff spoke very little English and could not help us book a car to our destination.

Location, amenities & thoughtfulness put into rooms.

Stayed in May 2024

The location is so close to two other APA hotels, so that was confusing. The room is very small.

Having the onsen onsite was a huge plus! The room was well equipped and comfortable. We tried breakfast, one learning, and it was great! Good location -10 min walks to lots of sites.

Stayed in May 2024

One iron for the entire hotel, no daily room cleaning, small rooms.

Walkable to restaurants, Family mart convenience store and 15 min walk to train station.

Stayed in April 2024

Very tiny room, no place to keep your things properly and Neat High value for what you get

Good location, comfortable

Stayed in May 2024

Front of house staff did not provide any other services other than vague check in instructions. Would ha vebeen good to have a concierge to ask questions.

Very compact offerings. Small room, but a place to sleep..that it. Onsen was excellent About 850m from the station, so not too bad. breakfast was good and offered wide range

Stayed in May 2024

A bit far from train stations

Hot bath

Stayed in April 2024

Room was small which was expected prior to booking, location was good but the walk from Shinjuku station with luggage (bit over 10 minutes) felt challenging. Overall a good stay with minimal negative points!

The hotel was nice and the facilities provided everyday were great. They were able to store our luggage easily for a few hours after checking out, and made the whole process very easy. Free alcohol on arrival as well!

Stayed in May 2024

It was noisy at night from the police and ambulance sirens. We unfortunately did not do our research as It is on the fringes of the red light district but like I say that was our fault.

It was close to public transport. Self service check out. Luggage storage option. Clean. Convenient. Washing machine and dryer available. Polite staff. Daily replenishment of toiletries.

Stayed in May 2024

Nothing. But this hotel is just too popular. Sometimes/ almost always crowded in the lobby.

This is a perfect hotel for solo traveler. The room is -- though small -- exceeds my expectation in term of functionality. Super comfy bed, great lighting, excellent wifi, bathroom with high powered shower and futuristic toilet (Japan standard). My kind of hotel..

Stayed in May 2024

Cosy room that’s clean and sufficient for a single traveller. The hotel is a walking distance to restaurants, convenient stores and train/subway stations.

Stayed in May 2024

The room was a bit small, but manageable, the surrounding area can feel a bit sketchy at night, but nothing too bad.

The location was pretty close to Shinjuku station, and had many dining and drinking option around, the Onsen was a nice bonus after a long day of traveling the city, the room was clean and cozy, the bed was comfortable.

Stayed in April 2024

Nothing bad to say about our stay.

Property was in a great location. Very clean and tidy. A bit small but bed was high enough to put suitcases under.

Stayed in May 2024

Room and the bed is small

Great location, clean and There are all the necessary items.

Stayed in April 2024

Check in was very complex, was the longest check in out of the several hotels I stayed at in Japan due to a very onerous touch screen, having a person help would have been quicker. I wasn't helped with my bags and given a free drink at check in which was nice but trying to hold a key card, the drink, and two suitcases was awkward in a very narrow reception area. Luggage storage was also difficult you had to scan a QR code for access to the lobby internet to be able to then scan a QR code for storage. Of course you can't scan the QR code for the internet without having internet first. As a tourist running out of data this was a pain and myself and the staff got frustrated trying to do the storage which again would have been quicker withoutt relying on technology. At other hotels in Japan the staff simply did this and it was easier.

Breakfast was tasty but could have used more hot Western options given its in a tourist heavy area Nice cosy pajamas included and bathtub in the room! Good location and view of Tokyo

Stayed in April 2024

A little walk (uphill if you are carrying bags) to the hotel from Shinjuku station.

Stayed in May 2024