064-0915 Hokkaido, Sapporo, 2-3 Minami 15 jo Nishi 5 Cho-me Chūō-ku, Sapporo, Japan
#20 of 207 hotels in Sapporo
Guests' ChoiceBased on 123 hostel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.5
Facilities
9.0
Staff
9.5
Value for money
9.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 April 2024
Craigie
Australiafound the room quite noisy, like there was a washing machine going off? However I am a light sleeper, and the rest of the family were fine.
Lovely comfy rooms, and friendly owner
Stayed in February 2024
Reviewed: 21 March 2024
Edward
JapanEfficient and cozy, great host! Nathan Love the Arura breakfast.
Stayed in March 2024
Reviewed: 8 March 2024
Luca
GermanyEverything was good
The atmosphere, the owner and the recommendation regarding where to go eating
Stayed in March 2024
Reviewed: 25 February 2024
Stacey
AustraliaFriendly staff, efficient system and good facilities
Stayed in February 2024
Reviewed: 19 February 2024
Justin
AustraliaThe guy below me snored a bit
Great people highly recommended, helpful understanding great location felt right at home. More than fair pricing.
Stayed in February 2024
Reviewed: 12 February 2024
Noah
FranceNice place to stay! It was very clean and I was well welcomed. There are also common areas for people who want to socialize. I recommend it to anyone who wants to visit Sapporo.
Stayed in February 2024
Reviewed: 11 February 2024
Justin
United StatesBecause of the snow festival - the roads were a little hard to bring luggage down to the hostel from the subway - but the in house facilities were great.
The place is a cozy hostel with an Amazing owner/host Nathan. I like booking Hostels to meet people from all over the world in the common area and this hostel provides and promotes that. Nathan went above and beyond connecting us and his guests. He even wrang up a tattoo artist friend, which turned into my brother getting a sporadic ramen tattoo ! (We rented the family room)
Stayed in February 2024
Reviewed: 10 February 2024
Christa
PhilippinesNear subway and streetcar station. Good value for money. Spacious room
Stayed in February 2024
Reviewed: 7 December 2023
Kenny
Japancomfy, nice area
Stayed in December 2023
Reviewed: 19 November 2023
Alberto
CanadaGreat location, just a few steps from Nakajima park. The staff is very friendly and helpful. The place is very clean and comfortable, I stayed for a week and would definitely stay again. Thanks
Stayed in November 2023
Reviewed: 6 October 2023
Warren
CanadaQuiet location and welcoming atmosphere. Clean and organized
Stayed in October 2023
Reviewed: 5 October 2023
Stéphane
SwitzerlandThe stay at Arura Sapporo was amazing. A really friendly owner, comfortable beds and a good location are a the biggest plus points. Nearby you find the subway and coffes for breakfast. I definetly consider staying here again if I come back to Sapporo one day.
Stayed in October 2023
Reviewed: 4 September 2023
Eng
SingaporeNew, modern and clean.
Stayed in September 2023
Reviewed: 4 September 2023
May
GermanyThe beds were very comfortable and the rooms were very spacious, there was enough space for everyone's luggage. The location is great to explore Sapporo. There is a nice park near by
Stayed in August 2023
Reviewed: 2 September 2023
Jiang
ChinaHosteler is very kindness and helpful. Room is clean and comfortable. The hostel is well equipped facilities. It’s great value for money.
Stayed in September 2023
Reviewed: 2 September 2023
Ambrose
SingaporeNothing
Owner was friendly. Convenient location
Stayed in August 2023
Reviewed: 28 August 2023
Samuel
FranceComfortable, clean, friendly owner
Stayed in August 2023
Reviewed: 27 August 2023
Isabella
Denmarki arrived later than originally planned but there was so problem checking in late! staff was really nice as well. beds were comfortable and there’s a plug and little nightlight.
Stayed in August 2023
Reviewed: 18 August 2023
Francesca
ItalyThe staff lives nearby so it can feel empty - they immediately come if you call the inter phone though. I’d check the ventilation grid in the showers.
Cozy and welcoming, one of the best hostels I’ve ever stayed at. The room was clean and large and the bed very comfortable. The lounge area is big and has plenty of seating options, as well as a toaster and coffee/tea maker.
Stayed in August 2023
Reviewed: 10 August 2023
Philip
TaiwanI would have liked a small shelf next to the bed in the dorms.
I liked the location just outside the city center, but close to a nice park and convenient transport links
Stayed in July 2023
Reviewed: 9 August 2023
Rochelle
PhilippinesI didnt get to meet the dogs as shown in the photos of the guest house. Lol
The quiet neighborhood is a plus. The ambience of the receiving area is great and cozy and that is what I like the most about it.
Stayed in August 2023
Reviewed: 3 August 2023
Cedric
FranceNothing much to say here... I guess the only thing they could improve would be to have a proper space to cook for yourself (there are only a couple of bowls, a electric-kettle & a micro-wave). There is a fridge though. And, also, it's a bit far from the center (20-30min by foot depending on your speed & where you're going) but it's only a problem during the night as metro & tram are pretty close.
This place is amazing! - The owner (and his family) are incredibly cool (we went partying together!) & helpful. - The hostel is well designed, not too big, has a nice outside terrace, a cozy common space, great bathroom/shower area... - Washing machine is free (that is particularly nice since some hostels seem to make money out of such a basic service) - the common space has a small restaurant & bar: food is simple but great & the selection of wines is great and not expensive. Music is playing, a guitar is available and dogs are welcome (the owner has a very nice one). - Because all of that, you meet a lot of cool & interesting people. The vibe is way better than most hostels i've been in Japan (where most people don't talk to you and/or are just salary/old men enjoying the cheap prices and that's it).
Stayed in June 2023
Reviewed: 29 July 2023
Samuel
AustraliaThe sleeping arrangements are bunk beds with curtains, instead of capsules, allowing some light to spill out.
The hostel is a family business, and the owners and their son were all exceptionally kind and helpful, and offered a great recommendation of where to go for dinner. The place has an excellent vibe, and everything is very clean. Heavily recommend.
Stayed in July 2023
Reviewed: 26 July 2023
Christina
CanadaThe ambiance of the hostel was so comfortable and friendly! The staff were really nice and the hostel had everything we needed (nice showers, hair dryer, washer, place to hang clothes, large shared space etc). Plus it's really close to a subway station, Lawson and a shrine, awesome location!
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content