651-0096 Hyogo, Kobe, Chuo-ku Kumoidori 6-1-1, Japan
#42 of 135 hotels in Kobe
Guests' ChoiceBased on 495 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 26 May 2024
Caroline
Singaporevery convenient location. super near Sannomiya station (right outside exit 23). it is also near active night streets, about 10 minute walking distance. but not too near so it is not noisy at night. hotel staff were very kind. great amenities (e.g., bath salts, night wear, toothbrush, toothpaste, etc.) at level 2.
Stayed in May 2024
Reviewed: 21 May 2024
Yoel
IsraelThe reception desk is not on the first floor, The dining room is not inviting
Stayed in April 2024
Reviewed: 19 May 2024
David
Hong KongCould do with a bit more lighting in the room. Room wasn't always made up
Good breakfast. Decent sized room. Very convenient location
Stayed in May 2024
Reviewed: 13 May 2024
Siling
ChinaThe pillow is not that comfortable
The location is perfect
Stayed in April 2024
Reviewed: 11 May 2024
Silverjkub
ThailandThe hotel staff didn't seem too friendly during check-in and check-out
The room was pretty spacious and clean, but the AC had this weird humid smell going on. Good news though, there's parking right below the hotel that can fit even a big van. Plus, you've got Round One just across the street and a bunch of convenience stores nearby. And if you're up for a stroll, there are some cool restaurant and bar streets just a 5-10 minute walk away.
Stayed in April 2024
Reviewed: 9 May 2024
Dalisay
Japanlack of toiletries
near the station
Stayed in May 2024
Reviewed: 9 May 2024
James
United StatesExcellent location next to train station.
Stayed in May 2024
Reviewed: 9 May 2024
Hermogenes
MalaysiaThe smart things inside and how big the room was. Only thing is, the price was high.
Stayed in May 2024
Reviewed: 3 May 2024
Michelle
NetherlandsOur room was not very clean, there was dust and dirt still in the room and also in the shower
The location was perfect, right next to the metro station.
Stayed in May 2024
Reviewed: 27 April 2024
Lisa
United StatesThe staff went out of its way to be helpful!!
Stayed in March 2024
Reviewed: 27 April 2024
Iamvisco
PolandSpacious rooms, friendly staff, nice location.
Stayed in April 2024
Reviewed: 26 April 2024
Stephanie
Hong KongHad to book two rooms to accommodate a family of four.
Very convenient location, near a lot of restaurants and the main train station.
Stayed in April 2024
Reviewed: 20 April 2024
Ricky372
IndiaNo smoking zone in the entire hotel. I have to go for a 5 minute walk to the smoking zone which also closes at 7:30. Very claustrophobic toilets.
It was good for one night if you have to catch a flight the next day. Location is fab. Bedroom is comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Bob
AustraliaCouldn't have breakfast in the hotel because we had not made a booking.
A pleasant hotel, nice facilities in the room, close to Sannomiya station and shopping. This hotel is not near Shin Kobe, where the Shinkansen stops. It's about a 10 minute taxi ride to/from Sin Kobe.
Stayed in April 2024
Reviewed: 17 April 2024
Phuong
AustraliaLocation of hotel is right next to Kobe-Sannomiya station. Lots of restaurants and shop around the hotel. Room is clean and big enough for 2 adults with 2 medium luggages.
Stayed in April 2024
Reviewed: 14 April 2024
Sayuri
United StatesThe elevator to get to the lobby is awkward
Breakfast was lovely and the hotel is very quaint and comfortable
Stayed in March 2024
Reviewed: 14 April 2024
Khuong
SwitzerlandGreat location Excellent value for the price Comfortable rooms
Stayed in April 2024
Reviewed: 12 April 2024
Mara
NetherlandsI liked everything. Breakfast seemed a bit expensive but I didn't try.
It was nice, modern and clean. Had a great location.
Stayed in April 2024
Reviewed: 4 April 2024
Tony
CanadaBathroom is a little cramped and the plastic finish feels cheap
Great location, and good looking building
Stayed in April 2024
Reviewed: 4 April 2024
Lily
MalaysiaThe Room was big and comfortable. Check in was Easy.
Stayed in April 2024
Reviewed: 2 April 2024
Wu
Hong KongVery clean. Stylish. Mattress perfect.
Stayed in March 2024
Reviewed: 1 April 2024
Brokemolotov
SwitzerlandCompared to other hotels where I've stayed, in Japan, the breakfast was a bit too essential. I think they could also invest in a mixer tap for the bathroom (both basin and bathtub), because you currently still need to mix on your own hot and cold water, and this is somewhat old-syle in the 21st century. Especially because hot and cold water don't seem to have a regular flow, so with the same setup you first have warm water, a moment later too hot, and later warm again.
I stayed at this hotel just for a night, moving from Osaka to Hiroshima. For travellers, the location is extremely convenient, since it's a few minutes walking from the JR station (and it's well connected also to the Shinkansen - bullet train - station). The bed was very comfortable and the room was also quiet. Curtains shield well the light coming from outside (in case your sleep is sensitive to daylight).
Stayed in March 2024
Reviewed: 30 March 2024
May
AustraliaLack of lobby. A couch in the reception area for sitting would help. Not enough information of facilities around the local area, for example supermarkets, tourist information centre, pharmacy. Clearer information of access to hotel from the various Sannomiya train stations — which exits to take etc..
Excellent location. Very clean and spacious.
Stayed in March 2024
Reviewed: 26 March 2024
Yoon
MalaysiaLocation is near to JR Sannomiya. Delicious breakfast.
Stayed in March 2024
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