Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Osaka Prefecture hotel reviews
  4. Osaka hotel reviews
  5. Reviews of Doutonbori Crystal Exe

Reviews of Doutonbori Crystal Exe 4 stars

542-0066 Osaka Prefecture, Osaka, 瓦屋町3丁目6番15号 道頓堀クリスタルエグゼ, Japan

#207 of 692 hotels in Osaka

Guests' Choice

Review score

Based on 127 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    8.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    Very great location, good service.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Breakfast Included
    • Stayed 8 nights
    • Submitted via mobile

    The breakfast was not so enjoyable. Much food was not heated good. And it had less options then I am used to in Japan. Also they made use of a secondary breakfast area. Where everyone was sitting a bit chaotic and very near each other.

    The spacious room with Japanese amenities. Location near the Metro stations and easy to reach Dotonbori, the city centre and tourist spots.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    No block out curtains and no soundproofing... To note... You get a kitchen but no kitchenware.

    Very close to oska Center and very spacious room for Japanese standards. Staff only speaks a little bit of English but helped were they could. Couple convenient stores nearby too.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room - Breakfast Included
    • Stayed 3 nights
    • Submitted via mobile

    Hustle at breakfast time. No need to rush people to finish

    Great location

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It was the only one of our hotels where we felt the staff were always looking to make more money from us. On arrival we were given a list of extra charges. For example if we wanted our sheets changed during the stay it was several thousand yen. When our cases arrived (we shipped them from our previous hotel) they were looking for paperwork and kept mentioning payment, which felt odd as you pay when you ship, and this didn't happen at any other hotel on our trip. It was also the only hotel that didn't provide a shipping service for luggage, but the staff did help us find a local office and printed out a map for us.

    The room was huge, it was by far the biggest one we had during our trip, same with the bed. Absolutely massive, especially for Japan. The hotel itself was lovely,and the location great for Dotonbori. The fact the shower was also a drying room meant we could catch up on washing. There's a lot to like about this hotel but some things that felt a little odd.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Comfortable and in suite washer was awesome
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking - No Daily Cleaning
    • Stayed 4 nights
    • Submitted via mobile

    The room was good size. Liked the the washer and the bathroom dryer

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room - No Daily Cleaning - Breakfast Included
    • Stayed 4 nights
    • Submitted via mobile

    Train stations far and difficult to enter.

    Location. Near restaurants, grocery store, mall. Balcony. Big fridge.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Unable to use the kitchen space as no plates, cutlery, or cloth/washing up liquid - lacked the bare minimum.

    Great location, good sized room and bathroom, comfy large bed. Washing machine in the room a bonus.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    My stay was extremely good and easy.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The wasn’t anything that I was displeased with.

    The location is optimal. It’s not far from transportation and Dotonbori.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was a little "shabby" in the lobby etc. Room was not as clean as I was used to in Japan. Weird warm water control for the bathroom, that wasn't as good explained and easy to use.

    Washing machine and Balcony in the room we're really nice and convenient. Room size was good.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    It's really good if you don't bring a lot of luggage!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    - The wifi was not that good. - We ordered a twin bed room but we got three instead.

    It was near convenience stores like Lawson and 7-Elecven.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking - No Daily Cleaning
    • Stayed 4 nights

    Nothing

    Hotel was very clean and very well located but still quiet. Staff was friendly and helpful. Fairly near to a train station and a walking distance to Doutonbori, the heart of Osaka!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room - Non-Smoking - No Daily Cleaning
    • Stayed 3 nights

    clean, great location

    Stayed in February 2024

  • Reviewed: 9 March 2024

    8.0
    Good value for money.
    • Leisure trip
    • Family with young children
    • Double Room - Breakfast Included
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ok.

    Close to DOUTONBORI. 10min walking. Great to have the washing machine, we could wash all of our undies and dry.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Good location close to Dotombori (10 mins walk)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was cold and although the facilities were nice it wasn’t nearly as nice as the other hotels we stayed at in Japan

    Big clean rooms

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    It was a pleasant stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The bathroom was very small,

    I like that even if the room is small, it was very clean and pleasant to stay with. the room has washing machine which is very convenient for the guests like us who washed clothes when travelling, plus the there's option to dry your clothes and hang them in the bathroom. Awesome!

    Stayed in January 2024

  • Reviewed: 2 February 2024

    7.0
    Good facilities and comfy beds. A little out of the way to doutonbori
    • Leisure trip
    • Couple
    • Double Room - No Daily Cleaning - Breakfast Included
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast food wasn’t warm just sitting on plates (having in bay Marie would benefit) Room didn’t have blackout blinds and was very light at night

    Quiet location, good size rooms and facilities in rooms were good

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    The location is quite a bit further away from Doutonbori, and pretty inconvenient if you travel with luggages as in the
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, bit further if you carry with luggages from Namba train station

    Only the staff, named Zhong (钟) & the room actually came with washing machine which eased our after the trip washing task :D

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 5 nights

    no luggage shipping service but there is nearby Yamato transport branch that is foreign friendly and can send your luggage their with ease

    great place near the Doutonbori area, with larger rooms, and excellent facility

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    Would definitely stay again if I were to come back to Osaka
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Location is a little bit of a walk from a local station to travel through Osaka. As long as you’re not carry a lot it is fine.

    The room was cozy and had plenty of room.

    Stayed in January 2024

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 5 nights
    • Submitted via mobile

    The room has great facilities and the hotel was in a really good location not too far from dotonbori

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Great place for a short stay in Osaka
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights

    Spacious apartment type rooms with appliances such as washing machine and dryer in bathroom. Good service by reception staff.

    Stayed in September 2023

  • Reviewed: 15 December 2023

    9.0
    Good location, good value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They used the hotel corridors as storage for linens and laundry

    Great location, clean, modern hotel and good value for money.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room - Non-Smoking - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Pajamas were synthetic and uncomfortable to wear.

    Location is very good.

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!