605-0812 Kyoto, Kyoto, 44-21, Bishamoncho Higashiyama Ward, Japan
#51 of 634 hotels in Kyoto
Guests' ChoiceBased on 553 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.6
Value for money
9.0
Free WiFi
9.5
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End of dialog contentReviewed: 27 May 2024
Ruofan
Japanspacious and have private saunas a balcony
Stayed in May 2024
Reviewed: 26 May 2024
Dipta
Indonesiathe location, english speaking staff, amenities, big room, comfort bed, small pantry inside our room, smart tv, cleanliness ! photos on booking.com dont do any justice to the actual room. love it !
Stayed in April 2024
Reviewed: 23 May 2024
Randall
Costa RicaThe charged me for room kyes
Great location
Stayed in May 2024
Reviewed: 19 May 2024
Ramachandran
IndiaNothing
Super friendly staff , very well maintained and extremely clean hotel at a good location.
Stayed in May 2024
Reviewed: 15 May 2024
Avijit
IndiaLOCATION
Stayed in March 2024
Reviewed: 14 May 2024
Mark
United StatesWe were in Kyoto for the peak cherry blossom week. Prices were jacked up for that time, but we were aware and made the decision to stay at this location. Breakfast was good, but was exactly the same every day, so after 3 or 4 days, it would have been nice for some variation. Washers were available in the hotel for guests to use, but the wash/dry cycle was HOURS and so it was difficult to find a open time. There is no view from the windows/balcony, so no need to pay extra.
We enjoyed this hotel and would highly recommend. It is a new hotel, built to blend into the traditional architecture of Gion, and located in the heart of Gion. Modern and well-designed rooms. Extremely clean. Great shower and tub. Coffee maker in the lobby which made great espresso and other options. (Not like those K cup makers.) Staff was extremely helpful and worked with us to solve issues, not related to the hotel. Such as cancelling dinner reservations, etc. Beds were comfortable by Japanese standards. Easy walk to many sites and restaurants. Close to transportation links.
Stayed in April 2024
Reviewed: 14 May 2024
Hei
AustraliaWished we stayed on a higher level instead of 2/F so we could have a better view from the balcony.
Spacious and well decorated space. Loved the oxygen bubble bath and steam room, especially after a long day of outing. Staff are friendly and approachable. Free laundry room with 24 hours access is very convenient.
Stayed in May 2024
Reviewed: 14 May 2024
Libby
AustraliaNothing.
Absolutely beautiful property with all the facilities you could need whilst so close to all the sights. Great size rooms and very stylish with even a little kitchenette. Staff amazing as my partner was hospitalised and they supported me all the way. Would highly recommend and stay again.
Stayed in May 2024
Reviewed: 12 May 2024
Esther
United StatesAll great!
Location in the Gion was fantastic. We walked to nearly all sites and restaurants. Historical feel. Rooms were immaculate and well-appointed. Front desk super helpful and spoke English. International customers. Breakfast was substantial with plenty of choices.
Stayed in May 2024
Reviewed: 5 May 2024
Arnaud
Hong Kongvery nice staff, good location
Stayed in May 2024
Reviewed: 5 May 2024
Katharine
AustraliaExceptional property. Sauna in family suite was superb
Stayed in April 2024
Reviewed: 4 May 2024
Jodie
AustraliaNothing!
The room was very comfortable, well-appointed, clean, and in a fabulous location. We were able to walk everywhere to see the sights. The hotel is in a side street so it is really quiet. The lobby has a complimentary drinks machine so we enjoyed making coffee and hot chocolate. The staff were really helpful and friendly. Would definitely stay here again!
Stayed in March 2024
Reviewed: 3 May 2024
Laura
AustraliaNothing
Convenient location. Friendly staff. Wonderful accommodation.
Stayed in April 2024
Reviewed: 29 April 2024
Shoel
United StatesThe size, large enough to have a restaurant and full staff, small enough to feel personal. Staff fluidity with English language was very helpful and it still felt like we were being hosted by local people. Vegan food option for one of the people in our party was an extra bonus.
Stayed in March 2024
Reviewed: 28 April 2024
Kim-anh
NetherlandsNothing
We had a room with an oxygen bubble bath, it was awesome! Great variety at breakfast, comfy beds, very clean room, great hair dryer + small mirror to put on make up was a nice plus, helpful and kind staff, laundry machine on site! We walked everywhere it was a top location… Would definitely come back!
Stayed in April 2024
Reviewed: 27 April 2024
Sergio
PortugalWe loved it all! The staff was amazing and the location was great!
Stayed in March 2024
Reviewed: 26 April 2024
Aliya
IndiaThe restaurant closes around 3-3.30 pm which is a little unfortunate.
The staff, location everything was great!
Stayed in April 2024
Reviewed: 23 April 2024
Betsy
United StatesGreat location. Lovely rooms. Wonderful staff. They were so helpful with dinner reservations.
Stayed in April 2024
Reviewed: 22 April 2024
Marc
FranceNot much !
Good location, staff super friendly and helpful
Stayed in April 2024
Reviewed: 22 April 2024
James
AustraliaBasic breakfast option
Nice place. Comfortable rooms. Good location. Nice staff. Free 24 hour laundry.
Stayed in April 2024
Reviewed: 19 April 2024
Soegiarso
IndonesiaThe bed sheet is a bit uncomfortable, it felt rough to the skin
Very nice room, clean and we enjoyed the in room sauna and oxygenated bath
Stayed in April 2024
Reviewed: 18 April 2024
Rime
United StatesAlthough the room was perfectly clean, the bathroom area did have a bit of a smell on the second day. It's probably to be expected given how old the area is. Also, I wish there were bigger garbage bins in the bathroom. Having a stovetop was nice, but there was no kitchenware, so you can't really cook.
We booked a family suite with a sauna and soaking tub, which was REALLY nice. It was clean and spacious, and there was even a patio for relaxing. The room is AI-enabled, which was a convenient feature. On the second day, we had breakfast at the hotel, and the food was good. They even offered bite-sized mochi!
Stayed in April 2024
Reviewed: 18 April 2024
Nazar
GermanyAC was hard to control so just turning it off was easier.
Nice facilities, smart room setup, breakfast good value for money, walking distance to many interesting places.
Stayed in April 2024
Reviewed: 17 April 2024
Dianne
United StatesThe staff were amazing! So helpful with shipping luggage, recommending restaurants, ordering online food! We would definitely recommend this hotel and would stay there again!
Stayed in April 2024
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