Little storage space for big luggage as it does not fit underneath the beds.

Great location, easily reached by bus, taxi, subway or even by foot from the Yokohama main station. Convenience store in the building. Building entrance and lobby were great. A bit on the pricier side but the rooms were very nice and comfortable. All amenities provided. Great view from a high floor. Room was a good size.

Stayed in April 2024

The walk from the hotel to train station or the metro station is longer than expected, but acceptable.

The facility is clean and stylish, enjoyed the night city view from the window of 14th floor. Double room is quite sizable, enough space for 2 to spend time relaxing for example, a couple of drinks:-) Everything designed just perfectly from the entrance to the table and chairs. The beds are extraordinarily comfortable, and the quiet surrounding gives people good sleep just like home.

Stayed in May 2024

Entrance is a bit away from communications.

Decently large room. Fantastic breakfast!

Stayed in April 2024

Nothing really to complain about. I found it very nice.

Good breakfast (japanese style and English breakfast). Room was spacious. Staff was friendly and willing to help. Close to conference location I had to go and walking distance from restaurants area.

Stayed in May 2024

Very convenient - 10-min walk to Yokohama Station or Minatomirai, supermarkets and cafes in the neighborhood. Very spacious room compared to others.

Stayed in May 2024

Room was small but comfortable.

Very modern, clean, new building in great location close to train station. Great breakfast included.

Stayed in May 2024

Refrigerator not cold enough

Convenient location, friendly staffs, comfortable beds

Stayed in May 2024

Staff seemed to have limited English so other than very basic questions it was difficult to get information and we didn't have access to a cellphone.

The location was great near the train station. Breakfast was very good, lots of interesting Japanese style choices. Perhaps less so if you were expecting Western type breakfast, but lots of choices.

Stayed in April 2024

No on-site laundry was a bit of a hassle.

Good location easy walk from hustle and bustle part of town. Good breakfast, good sized room.

Stayed in April 2024

The location is a bit uncomfortable (need a metro connection to Shinkansen trains).

Nice, brand new hotel, good atmosphere, excellent staff. We enjoyed our stay at the hotel.

Stayed in April 2024

I loved this hotel! So comfortable and convenient with many helpful features. I love the moon theme. I'll be back soon!

Stayed in April 2024

Nothing

Friendly staff, great location, spotlessly clean, comfortable beds, large rooms, quiet, in fact everything we wanted.

Stayed in April 2024

Would have been great to have coin laundry facilities

Excellent hotel that is thoughtfully designed. One of our better stays in Japan. Hotel has paid onsite parking which was very helpful. Did not have the opportunity to try out facilities of hotel but loved our room.

Stayed in March 2024

Pretty funny but I think they should be a bit more clearer on the grab and go snack options at the lobby. It's a free service but the snacks/drinks are definitely not free – I guess it was too good to be true when they advertise that it is free to enjoy ... only after you pay though! Otherwise a fabulous stay and would not hesitate to come back here.

Rooms were nice and clean. Relatively standard for a hotel property but some small details throughout the room and property with modern furnishings and lighting elevated it a bit. For the price though I think this property is outstanding and the service level, particularly at the front desk was very good. Location was chosen as a good base to explore Motomachi and Chukagai (Chinatown) and Shin-Takashima Metro Station in situated conveniently one stop from Yokohama and short stops to other areas such as Minatomirai and Motomachi Stations. You can also get a bus at Yokohama Station bus terminal No. 8 or 48 to Sankeien Garden which stops just short of the entrance. Nearby Rinku Park is also a relatively short walk away to explore on a nice day.

Stayed in April 2024

none

Location, breakfast, amenities, room and personel.

Stayed in March 2024

One issue for us - there was no available ‘in room tv channel’ speaking English.

Very convenient location for visiting tourists - short walk to trains, close by convenience store and short walks to malls and attractions. Lovely new hotel with very comfortable rooms, very quiet with absolutely no traffic noise at all and great views from the high levels. Buffet breakfast was good for us westerners as well as locals. Hotel staff were very gracious and most helpful, always.

Stayed in March 2024

Staff is needs to upgrade English skills to better communicate with customers.

A great value at a good location to fly out of Haneda. Close to Yokohama Station.

Stayed in April 2024

Standard was excellent at much lower price than other hotels in the area no

Stayed in March 2024

Nothing!

The staffs were really nice and the room is clean and comfortable.

Stayed in April 2024

Tight room

Cleanliness and modern

Stayed in March 2024

Small room by western standards

Easy check in Easy check out Close to cruise port

Stayed in March 2024

Near train station.

Clean and nice hotel. Breakfast is good.

Stayed in March 2024

There is nothing near by. Neeed to take a train to find something. No restaurant near by.

Breakfast was good. Room is big and comfortable.

Stayed in March 2024

Nothing, it was great

Super comfortable stay, did 7 days here (under 2 bookings - they were nice and let me stay in the same room) and could have stayed longer if it had laundry. You're probably wondering about how far away it is from main attractions - check walking distances on Google Maps to see if it's doable for you, I walked to Chinatown but caught the train back, lots to see on the way. There are really good malls, bookshops, and cafes all within walking distance (7-9mins) e.g. Tsutaya, Mark is Mirai etc. I didn't find the fully step free way to Yokohama station, but just a 1 level climb up some stairs from the street, then everything was escalator. I'm sure there is a way (I didn't want to go through Nissan with the suitcase, but you could probably go 'down' a few less stairs then up their internal escalator (it's a showroom, so people walk through anyway).

Stayed in March 2024