064-0808 Hokkaido, Sapporo, Chuo-Ku Minami 8Jo Nishi 3 1-25 , Japan
#29 of 207 hotels in Sapporo
Guests' ChoiceBased on 112 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.9
Staff
8.9
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 29 May 2024
Poh
SingaporeBuffet Breakfast at walk-in price of ¥2400 is no value for money. Items are limited, sparsedly spread out, quality is so so....as compared to other similar hotels in Hokkaido. Even as add-on to Room charge, it's not value for money. Perhaps the Breakfast items are such due to current Yen situation.
Contrail Restaurant. Amongst the male staff in suit only Mr Ito & female staff were consistently warm with greetings & lovely smiles. Thank you Mr Ito. P.s. my stay was for 9 nights. Front Desk- Thank You for all your assistance & friendliness. Luckily for me, there was Miss Hsu, we communicated in Mandarin over queries etc. Housekeeping- warm greetings when we meet in corridor
Stayed in May 2024
Reviewed: 16 May 2024
Lmmoth
ThailandThe room service is available 24/7, which is awesome! The food was delicious and it arrived really quickly. Parking was easy, the staff were super friendly, and the rooms were amazing.
Stayed in May 2024
Reviewed: 13 May 2024
Tammy
United StatesStaff was very helpful. Quiet location and convenient (2 1/2 blocks from subway)
Stayed in April 2024
Reviewed: 13 May 2024
Tammy
United StatesGood rooms and very professional staff members
Stayed in April 2024
Reviewed: 30 April 2024
Matthew
AustraliaPublic bath was great Clean Staff was very accommodating and helpful Everything was great really :)
Stayed in March 2024
Reviewed: 22 April 2024
John
United Statesall good
the breakfasts were very good! We had two grandsons with us, ages 9 and 11. They loved the breakfasts.
Stayed in March 2024
Reviewed: 18 April 2024
Guiao
PhilippinesNone
Clean rooms Friendly, professional staff
Stayed in February 2024
Reviewed: 8 April 2024
Piyawan
ThailandEverything are great.
Stayed in March 2024
Reviewed: 22 March 2024
Suriya
ThailandExcellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. The people in the reception were very helpful. The location is great- very near Subway Station. I would surely choose it again next time visit and recommend to friends.
Stayed in February 2024
Reviewed: 16 March 2024
Kris
ThailandBreakfast has not many choices.
Stayed in February 2024
Reviewed: 15 March 2024
Suriya
ThailandExcellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. The people in the reception were very helpful. The location is great- very near Subway Station. I would surely choose it again next time visit and recommend to friends.
Stayed in February 2024
Reviewed: 8 March 2024
Breanna
AustraliaWe couldn't open the window! the opening lever was broken so the room got so hot all the time as the air con took awhile to kick in and didn't get that cold. besides that not much to complain about!
loved that its so close to Nakajima park, 7 eleven and the train station all within 3- 4 mins walk away. Bed was super comfy and big, bathroom was great! I loved the separate bath and shower, kind of create a sauna was lovely and wasn't afraid of things in the bathroom getting wet due to the being a door for that section. The cleaners were great and always gave us heaps of bathroom soaps and a face pamper kit which did wonders for my face before going out in the snow all day. Staff were nice, their English isn't the best but they were still helpful and kind.
Stayed in February 2024
Reviewed: 5 March 2024
Jooyeon
Australia.
good location, spa
Stayed in February 2024
Reviewed: 29 February 2024
Reynerose
JapanThe hotel has an onsen but the changing room for the females is a bit small. It really gets crowded when there are so many guest taking bath at the same time.
It’s clean, the breakfast is excellent and the staffs are really helpful.
Stayed in February 2024
Reviewed: 28 February 2024
Stephen
United StatesSome rooms not available at 4pm. No bar and they wanted us super quiet while sitting on the chairs in the lobby. Breakfast starts early but not early enough for our flight.
Great Check-in, clean rooms with great amenities for the night we spent in Sapporo
Stayed in February 2024
Reviewed: 27 February 2024
Adam
New ZealandHaving to leave, only staying one night.
Typical JAL City hotel everything in order tidy nice and staff friendly and helpfull. Nice Room breakfast was reasonable location is super easy to find from JR Station. Close to park and restaurants
Stayed in February 2024
Reviewed: 27 February 2024
Shayn
MalaysiaIt’s convenient
Stayed in February 2024
Reviewed: 21 February 2024
Adisak
ThailandClean and good location
Stayed in February 2024
Reviewed: 15 February 2024
Sarah
AustraliaNone
Breakfast with good choices for both Japanese and Western styles. Able to store luggage for a few days while go to other places.
Stayed in February 2024
Reviewed: 13 February 2024
Jane
AustraliaCleanliness was an issue. The public bath wasn’t very clean, hair and dust in the baths. Rooms were tho nicely laid out, also not the cleanest
Nice comfortable feeling hotel, nice layout with lounge facilities.
Stayed in February 2024
Reviewed: 12 February 2024
Yolnna
JapanThe hotel is very close to a subway exit, which makes it easy to get to, even in the dead of winter with lots of snow. The staff is friendly and cordial, helping whenever needed. The breakfast buffet on the ground floor is one of the better ones we have tried in Japan and has a rotating menu each day. The room was spacious and had a beautiful, modern and sleek design sense. Lots of space for luggage and even a little couch and table to get some work done. There was also an in-room Nespresso machine and there was a vending machine on one of the lower floors.
Stayed in February 2024
Reviewed: 11 February 2024
Marcelo
BrazilNA
It looks so brand new. The bathroom is just excellent!
Stayed in February 2024
Reviewed: 10 February 2024
Grace
IndonesiaBig bathroom
Stayed in January 2024
Reviewed: 26 January 2024
Lee
MalaysiaNo
Excellent location
Stayed in December 2023
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