286-0131 Chiba, Narita, Oyama 31, Japan
#12 of 41 hotels in Narita
Guests' ChoiceBased on 1677 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.4
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 29 May 2024
Nancy
CanadaThe quality of the coffee. Smell of old smoke in the room, which was supposed to be non-smoking.
Free shuttle to & from the airport was great. Loved the beds. Wanted to go swimming, but didn’t have time.
Stayed in May 2024
Reviewed: 29 May 2024
Katarina
SwitzerlandThe room was quite dirty
It‘s really near the airport.
Stayed in May 2024
Reviewed: 29 May 2024
Maria
United Arab EmiratesWas assigned t9 smoking room which I wasn’t informed.
It’s near narita airport and easy check in and check out.
Stayed in May 2024
Reviewed: 24 May 2024
Simone
AustraliaA bit dated but served the purpose of a convenient airport hotel
Stayed in April 2024
Reviewed: 23 May 2024
Salim
United StatesRooms are too small !!!!...no room to mover around if there are 2 persons in the room
The proximity to tokyo central station Happy hour between 5 pm to 9 pm
Stayed in April 2024
Reviewed: 22 May 2024
Kathleen
CanadaFound the restaurant to be expensive.
Loved the garden, and location close to the airport and yet very quiet.
Stayed in May 2024
Reviewed: 21 May 2024
Jian
CanadaRoom is a little bit small but for one person is ok.
This hotel provides free shuttle bus for airport, railway station and shopping mall, which is very convenient for visitor stay in short term such as one night for flight connection. The Japanese restaurant in this hotel is pretty good. The room I had also has good view.
Stayed in May 2024
Reviewed: 21 May 2024
Herry
Indonesiathe room feels old, and lobby little bit dark
free shuttle bus to airport nearest city, lots variation of bfast.
Stayed in April 2024
Reviewed: 21 May 2024
Ikinuki
Japanthe buffet was very bad
the room was clean
Stayed in May 2024
Reviewed: 21 May 2024
Yin
SingaporeThe 'closet' consisted of bars for hanging clothes above luggage storage bench. Wish there was a proper storage area but this is totally workable too, just not preferred.
This is my fav hotel in Narita. Shuttle buses, convenience store, friendly & helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Yin
SingaporeSuggestion - for some reason, there is no shuttle bus service to/from Hotel - Aeon Mall at 12pm and 7pm, which are popular timing, resulting in the service before / after being overcrowded. Would be great if these gaps can be filled.
Love the shuttle bus service to/ from airport/JR Station/Aeon Mall-Hotel. Having 24/7 Family Mart is wonderful. Staff are courteous & helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Gaetano
GermanyI was there too short, to leave an appropriate judgement on this.
Close to the airport, good shuttle bus support. The room has basically everything you need, even more if you’re only staying one night before going back to the airport.
Stayed in May 2024
Reviewed: 21 May 2024
Raphael
AustraliaRooms were small and there was a long queue to check in.
great for an overnight layover with minimum fuss.
Stayed in April 2024
Reviewed: 20 May 2024
Sashajustsasha
United Arab EmiratesPillows could be better.
Free shuttle from the airport and Narita center. The hotel is not new, but very cozy - it has everything you need for your stay; 7eleven downstairs that works 24/7.. comfortable beds, wifi, teapot, fridge, pleeeeenty of free & good Japanese toiletries from creams to tonics, haircombs, fascial moisturizers and so much stuff that they change daily. The hotel staff is super supportive and polite. This place feels like home.
Stayed in April 2024
Reviewed: 19 May 2024
Christina
MalaysiaHotel a bit dated and staff wasn’t very helpful
Comfortable bed & pillows
Stayed in May 2024
Reviewed: 19 May 2024
Mohamed
AustraliaA bit old facilities
Neat and close to airport
Stayed in May 2024
Reviewed: 18 May 2024
Wai
Hong KongThe free shuttles are not frequent at late night time
The room is spacious There're free shuttles to Narita Station and Narita airport There's a convenience store 24hr inside the hotel Some parts of the hotel have nice view
Stayed in April 2024
Reviewed: 17 May 2024
Ben
JapanA bit old and restaurant was average.
Location and the team !!
Stayed in May 2024
Reviewed: 16 May 2024
Susan
AustraliaThe shuttle bus was useful - as the hotel isn't close to the bus line. However there seemed to be a big gap in shuttle services from 4-7pm which meant we had to catch a taxi to the airport. I'm not sure why this is.
We were able to store our bags there for the day after checkout. Large rooms. FamilyMart super helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Roohila
Canadathe pool timings were very short - and we were not able to use these facilities
loved the pjs and extras in the bathroom; loved that family mart is open so late
Stayed in April 2024
Reviewed: 14 May 2024
Nurul
MalaysiaNothing. I like it all.
Nice and comfortable hotel. Stayed 1 night after my flight arrived in the evening. Lobby area was nice. There's 24 hrs Family Mart in the lobby, which was very convenient. Shuttle bus was frequent and comfortable. Check in was a breeze. Room is a small but expected for hotels in Japan.
Stayed in May 2024
Reviewed: 12 May 2024
Christine
AustraliaNothing
Comfortable, great breakfast options , close to airport , transport to and from.
Stayed in May 2024
Reviewed: 12 May 2024
Tracy
AustraliaVery accessable to the airport with quality shuttle. Clean, comfortable and very helpful staff
Stayed in May 2024
Reviewed: 11 May 2024
Yang
New ZealandI can hear the next door. Working on soundproof room would be nice
Affordable, clean, close to airport
Stayed in May 2024
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