Nothing

The location, the room was clean . Free coffee, in evening .there should be some light snacks provided

Stayed in May 2024

Non.

Clean, comfortable everything is good.

Stayed in April 2024

Best relation cost x benefit. We loved the breakfast with raclete and special local items lpudding, tofu and much more like curry and rice. I skept the usual continental breakfast both of them available in the buffet service. It seems that the installations are new, the gym was spacious compared to others in Tokyo and Kyoto. The laundry was really good with a good quantity of machines, the iron was available in our floor and probably in each floor. Short distance between the train station 5 minutes walking. Near the Hokkaido University.

Stayed in April 2024

Nothing

New and well designed. Great location. Comfortable beds.

Stayed in May 2024

No coffee drip pack provide in the room or lobby

Location, super quiet, bed all good

Stayed in May 2024

Nothing

The location was really good. Breakfast was a wide range of options. I liked they had a working gym and a laundry that was easy to access. The range of dinner options locally was also an advantage.

Stayed in April 2024

NA

NA

Stayed in April 2024

The nightwear set were loose, huge and oversized XXXL and we cant even wear them. The sofa looks quite old.

Location is very near to train station

Stayed in February 2024

Nothing.

location was very good very close to JR Sapporo station just 5 min walk. The facilities are great including public bath, lounge, locker room. The staff are friendly and helpful.

Stayed in April 2024

Lacking in a character and sense of place. Could have been anywhere in Japan or the world. Tasty breakfast but very cramped serving area.

Great location, spacious and comfortable room. Friendly staff.

Stayed in April 2024

N/A, everything was absolute perfection. This is one of the best hotels I’ve ever stayed at in my life.

Keio Prelia Hotel Sapporo is arguably the best hotel we stayed at in Japan between Osaka, Tokyo and Sapporo. When you arrive, check in is on the first floor immediately as you enter. Someone at the front desk acknowledged and greeted me every time. Staff was incredibly friendly. Check in was a breeze. There were multiple front desk staff members who helped me translate or call restaurants to see if they would take my reservation on short notice. I appreciated them so much! The room felt sparkling clean and the amenities were awesome. Everything worked in the room. Thank you, housekeeping and engineering teams! This was by far my hotel breakfast at any of the holes we stayed at and I basically ate here every morning. There was plenty of variety for us to choose from and the food was soooo tasty from Japanese to western-inspired dishes with specialty dishes from ingredients grown in Hokkaido! The utensils, plates, bowls and cups were clean. They had fresh, hot award winning raclette cheese you could ask for to be poured over potatoes and veggies to order. The Hokkaido corn soup was so magical and made in a Dutch oven pot. I absolutely loved the housemade tofu that used Hokkaido soy beans, and the butter rice made with Hokkaido corn! Oh!! And the Hokkaido custard with bittersweet caramel was *to die for*. They also had this stunning honeycomb display sourced from multiple counties that dropped honey into a trough and was absolutely delicious. This was the only hotel in Japan we stayed at that offered such a variety of specialty dishes, so it was extremely special to me. All the restaurant staff and servers were extremely nice and extremely attentive with clearing our tables. Thank you so much to the back of house chefs/stewards and front of house restaurant staff! You guys seriously rock!!

Stayed in March 2024

None

Comfortable room, location close to JR station

Stayed in March 2024

Nothing!

Very thoughtful of every function, nice design, inter

Stayed in March 2024

NA

NA

Stayed in December 2023

The default setting of the air con is too warm and we found it hard to breathe inside, we spent some time setting it to the cool room to have a nice temperature inside.

The location is perfect, just a few mins walk from Sapporo station, next to Hokkaido university, and not too far from shopping districts. We love the onsen!

Stayed in March 2024

Coffee/tea should be available in lobby all day, not from 3pm

Lots of little touches, e.g. hair ties and footwear sanitizer in room

Stayed in March 2024

Nothing

Location was great. Breakfast was good.

Stayed in February 2024

Breakfast is average

Super clean and comfortable

Stayed in February 2024

The Wifi can be slow in the evening, after midnight it becomes better. No international TV channel

Well located near JR station. Well appointed room with super clean area and a bath inside the room. They have public bath, guests lounge and in-house self laundry. Well thought amenities inside the room and throughout the hotel.

Stayed in February 2024

-too many nuisance china men -bare minimal onsen -body soap feels sticky -fridge seemingly not working -claustrophobic room despite it being 14 sq m -2000yen parking per day.. too expensive

-near susukino by car -nice, large bathroom -great temperature control system -self check-out -professional front counter staff

Stayed in February 2024

Nothing much.

Located a block from JR Sapporo station North exit West side. Near bus or coach stands. Some good places about. Has onsen. More quiet area compared to Susukino or Odori area. But perfect for our trip to Otaru, Jozankei onsen town and ice fishing as the pick up is from the train station or near the bus stop.

Stayed in February 2024

WiFi could be faster.

Excellent location just from JR Sapporo station North Exit West gate side. Bus and coach pick up and drop off here. Some onsen hotels have free shuttle pick ups here. Buffet breakfast is similar daily. Has fresh honey from combs. Great with toast. Some Hokkaido specialties. Luggage storage available. Has onsen. Dining area converted to guest lounge with free drinks from 3pm. Near Daimaru department store.

Stayed in January 2024

The room can be very hot sometimes and needing to control it at night The view was the office building next door but otherwise no issues

Buffet options were nice Big room Nice onsen area Quick and easy check out even explain how much if late check out is needed Comfy bed Friendly, soft spoken and fluent Jap and English speaker staffs Very close to Sapporo station and other vicinities for shopping

Stayed in January 2024

There's free coffee/tea which is really great after touring the whole day (winter).

Stayed in January 2024