Very comfortable! Very cozy environment! Very nice service!

Stayed in May 2024

The room was spacious, nice and quite comfortable. Breakfast was the same for most days, but quite excellent. Service was great. The hotel is a bit large as it is part of a wedding banquet complex, but there is still some sense of intimacy once you get to the hotel room floors. Free tour of the hotel wedding halls and its wonderful artworks, although prior reservation is required.

Stayed in May 2024

Nothing.

Such a beautiful hotel, in a small Oasis. Staff were exceptional and the whole ambience was one of calm and excellence.

Stayed in May 2024

Beautiful greenery in the main areas with a koi stream and wonderful art.

Stayed in May 2024

The fact that they didn't have easily identifiable vegan options at breakfast and in the restaurants. To be honest probably I could have managed to find something if I really had to but I enquired at booking and was pointed to Happy Cow (which I used anyway) and there was no offer to adapt breakfast or meals and prepare a vegan meal like I've had in other hotels I've stayed in in Japan. So I just had breakfast and meals elsewhere.

Amazing hotel. One of the best I've ever stayed in. The lobby was the inspiration for the red hall in Spirited Away apparently. The room was fantastic. And the fact it had a steam room in the room!! Amazing.

Stayed in May 2024

There was not enough drawer or wardrobe space for a long term stay. Fine for a couple of nights but not a 12 day stay. The breakfast was a bit challenging for a my usual preferences and the bread pastry section was very disappointing in a city that has the most amazing bakeries. The executive lounge was an added bonus but is not very relaxing after a long day. It definitely needs some comfy chairs and sofas. It is very formal and there is no other area to relax in the evening.

The suites are very generous. The bed extremely comfortable. The bathroom was a mini spa. Lots of personal items were renewed daily. We liked the traditional Japanese feel of the hotel. It was especially lovely to see so many ladies in their kimonos

Stayed in April 2024

Many restaurants and excellent facilities but there was not a bar open after 8.30pm except the executive lounge which isn’t worth the extra as not a relaxing environment.

Excellent welcome, service and cleanliness with regular shuttle bus to and from the local station.

Stayed in April 2024

Incredible stay we loved the hotel decor and gardens. The room was great and very comfortable.

Stayed in April 2024

Luxurious, exceptional service, delicious breakfast and dining options, fast-speed wifi, dreamy beds.

Stayed in April 2024

Nothing - this is a great place to stay.

Absolutely fantastic hospitality from all the members of staff we encountered - we were warmly welcomed and looked after so well during our entire stay. The hotel is impeccable and delightfully decorated and maintained. It's easy to understand why so many choose it as a picturesque wedding venue. The executive suite rooms are outstanding - huge and spacious, extremely comfortable and stocked with everything that could be needed. In particular, the large bathrooms are fantastic with their personal sauna space. Breakfast was excellent, with plenty of choice and variety - again, with excellent service. The location is great - a relatively quiet area of Tokyo with only a short walk to Meguro station and onward excellent transportation links. The neighbouring area is worth visiting during the cherry blossom season, and enjoying the events within the Meguro ward. A wonderful place to stay.

Stayed in March 2024

Nothing, really

Unique hotel of historical and cultural significance, with staff providing excellent service

Stayed in April 2024

The in-room plant water needs to be changed because it smells bad.

Staffs provided excellent services.

Stayed in April 2024

My wife is pregnant and we will eventually be a 5 person family, sadly the hotel doesn’t offer rooms for 5 people (unless the baby is under 6) which means that in the future I will not be able to stay in this hotel.

Great staff, great concierge, incredible atmosphere, Hama steakhouse has great and friendly waiters and the food was delicious. Thank you

Stayed in April 2024

I recommend all travelers to stay here. Great staff and beautiful, modern and traditional architecture and comfortable facilities.

Stayed in April 2024

Nothing!

The room is so spacious and very good value for money for the size in Tokyo! The staff are friendly and helpful and the decor is amazing. This will be our go-to hotel for Tokyo!

Stayed in April 2024

Nothing!

The property was spotless with many amenities and great views.

Stayed in March 2024

Exceptionally beautiful property with the most outstanding service. Also a central location, free shuttle bus to the station and you’ll be in popular town within minutes. The hotel itself was such a special experience. Was our first hotel in Japan after landing and the sauna and large luxurious room and spa bath was just what we needed to recover from the long flight

Stayed in March 2024

Spacious, beautifully decorated, very Japanese

Stayed in December 2023

Everything was amazing, no complaints!

The property is one of the most beautiful places we have ever stayed.

Stayed in March 2024

Staff was world class, rooms and grounds were immaculate. Awesome location near Meguro station and the Yamanote line.

Stayed in February 2024

Very attentive staff, lots of space, great breakfast.

Stayed in February 2024

Location location location there is a shuttle to the train station but it start at what I believe 11am ( im an early bird and leave at 8 usually) its a 10/10 hotel but the location pushes it down to like an 8

Everything except location

Stayed in January 2024

Very good hotel with Japanese cultural experience.

Stayed in February 2024

Nothing

The room is significantly larger than other hotel rooms in Tokyo, making it highly recommended for families. It's advisable to take a taxi to reach the hotel, as it's located a bit far from the JR station and has a steep slope. Additionally, there is a free bus service to the JR station running every 20 minutes, which you may want to consider using

Stayed in January 2024