980-8477 Miyagi, Sendai, Aoba-ku Chuo 1-1-1, Japan
#29 of 114 hotels in Sendai
Guests' ChoiceBased on 106 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 16 May 2024
Beverley
New ZealandI had booked 2 nights at this hotel but my plans changed and before I arrived I needed to add another night. Didn't change it properly on my booking.com reservations. Very grateful to receptionist at Hotel for working it out in English language . Thanks for an upgrade for the 3 nights.
Stayed in May 2024
Reviewed: 26 March 2024
Johnnyferang
United StatesBreakfast got boring after a few days, since it the dishes on offer never changed. Coffee was terrible, as in most Japanese hotels.
Location was perfect for travelling around Sendai and the local area. The room was just big enough for two people and their luggage. The room was very clean and the towels were changed daily. The housekeepers were very nice and would do anything in their power to make your stay more comfortable. Everything in the room worked and was in good working order. The front desk stored our luggage after check out and arranged for a van to the airport for us. They were very helpful and kind. Recommend using Google Translator, since the hotel staff doesn't speak very much English,
Stayed in March 2024
Reviewed: 7 March 2024
Chanjui
TaiwanLocation is perfect. Room is clean and cozy
Stayed in February 2024
Reviewed: 27 February 2024
Alice
United StatesConvenient to train station. Room is spacious and clean. Friendly staff.
Stayed in January 2024
Reviewed: 12 February 2024
Matthew
AustraliaNil
Great location. Room clean and without asking I got an upgrade. Staff very helpful for English dleakers
Stayed in February 2024
Reviewed: 25 January 2024
Lanelle
SingaporeSpace of room, and the different turning taps for hot/cold water of the sink can be inconvenient
Bed was firm enough, bath tub was really clean
Stayed in January 2024
Reviewed: 9 January 2024
Surapit
ThailandNo laundry coin
Good Location
Stayed in January 2024
Reviewed: 5 January 2024
Tooru
United StatesThe interia of room is old, may need renovation.
Close to Sendai train station and has a good Chinese restaurant.!?
Stayed in January 2024
Reviewed: 4 January 2024
Patricia
AustraliaCheck out process is very manual
Convenient location
Stayed in December 2023
Reviewed: 22 December 2023
Martin
United KingdomRoom, as is typical in the Metropolitan chain of hotels, was small but perfectly adequate for a one night stay, and the location, next to both train and bus stations, is great. English-speaking staff were pleasant and efficient.
Stayed in December 2023
Reviewed: 13 December 2023
Bhakarat
ThailandWhen we booked non-smoking room was not available so we had to book a smoking room but the smoking room we got didn't smell like cigarette at all which we assumed that it was well cleaned and maintained! The hotel was right next to Sendai station and the shopping mall which was very convenience for us to travel around tohoku area using Sendai as a hub.
Stayed in December 2023
Reviewed: 11 December 2023
Mallika
ThailandIt's located near sendai train station. We can walk through the department store to the hotel.
Stayed in December 2023
Reviewed: 28 November 2023
Hirda
IndonesiaOld style room but still clean. It took quite a while to activate the AC (no english on the AC remote)
Location right in front of station, percet! More spacious compared to other hotel with the same price.
Stayed in November 2023
Reviewed: 27 November 2023
Khor
SingaporeIt is slightly on the high side in term of price compare to the vicinity hotels.
It is spacious because we selected a Deluxe Double Room. Location is convenience. Directly connected to train station. Basic amenities including hygiene products and complimentary water.
Stayed in November 2023
Reviewed: 25 October 2023
Uyama
JapanThe sounds from the train .
Clean Bathroom
Stayed in October 2023
Reviewed: 23 October 2023
Dirk
SingaporeArrived at 1430 and told to wait for 1500 check in...I realize some old-fashioned hotels in Japan do this...but seriously?
Great location adjacent to the train station, and hotel retains a 1990's elegance if also a bit of fustiness. My room was comfortable if slightly worn with nice west view over Sendai. Very clean and wifi worked well. Bathroom sparse but fine. Booked in advance so great value for money.
Stayed in October 2023
Reviewed: 7 October 2023
Zionyeh
CanadaSome of the staff weren't friendly.
The cheese cake was nice. The male staff at the reception while checking in was really nice.
Stayed in August 2023
Reviewed: 21 August 2023
Yuko
United Stateslocation
Stayed in August 2023
Reviewed: 20 August 2023
Tang
Hong Kongexcellent location the room is clean and tidy
Stayed in July 2023
Reviewed: 27 July 2023
Tang
Hong KongExcellent location
Stayed in July 2023
Reviewed: 14 July 2023
Regina
United StatesShould have bottles of water upon request and not limited to one a day.
Room was a good size for a couple. It was clean with good amenities.
Stayed in July 2023
Reviewed: 12 July 2023
Regina
United StatesAll was very good.
Polite staff and clean hotel.
Stayed in July 2023
Reviewed: 15 April 2023
George
United Statesnothing comes to mind
very accessible next to the station. we opted for daily breakfast. the buffet selections were good
Stayed in April 2023
Reviewed: 10 February 2023
Lisa
United StatesConvenience and friendly but professional staff.
Stayed in February 2023
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