542-0083 Osaka Prefecture, Osaka, 1-7-9 Higashishinsaibashi, Chuo-ku, Japan
#17 of 690 hotels in Osaka
Guests' ChoiceBased on 351 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 29 May 2024
Pornthip
ThailandCleanliness and frequecy of cleaning can be improved.
Staff at the reception are friendly and eager to help. Apartment styled rooms are great for family with kids.
Stayed in May 2024
Reviewed: 27 May 2024
Vinothan
AustraliaThe air conditioner remote stopped working on the second night and could not call the staff as its not staffed in the night time.
Exceptionally friendly staff who were very accommodating and helpful during our stay. Apartment was clean and had all the necessary items. Location was perfect. Walking distance to all the main attractions. Would stay again.
Stayed in May 2024
Reviewed: 26 May 2024
Wallace
CanadaNothing!
The room was huge! Staff were very friendly and helpful. Located close to shopping (4 blocks) and attractions eg. Osaka castle, lots of restaurants close by.
Stayed in May 2024
Reviewed: 26 May 2024
Anglem
Hong KongVery functional flat for a family of 4 and it was super clean. Great location right next to very lively district. Great value for money, will definitely recommend this hotel.
Stayed in May 2024
Reviewed: 19 May 2024
Shantanu
IndiaFor 2+2 kids, it was ideal. We were comfortable throughout. Superb staff, and always available. Extremely helpful for little things too. Location was superb, surrounded by great restaurants, places to drink, shop and catch trains.
Stayed in May 2024
Reviewed: 14 May 2024
Rebecca
Singaporenothing...
spacious family room, we got a room with a view, so it was good.
Stayed in April 2024
Reviewed: 12 May 2024
Le-ing
AustraliaN/A
Great space, well set out room. We had 2 bedrooms where one was a tatami room. The mattresses were be comfy.
Stayed in May 2024
Reviewed: 11 May 2024
Lucy
United Arab EmiratesThere was not much not to like. Would have liked more recycling options for the paper and card from our shopping that we had to remove before packing
Excellent location. Great service and comfortable room.
Stayed in April 2024
Reviewed: 6 May 2024
Vineeth
Hong KongA bit pricey, compared to other options available in the area. No restaurant in property. Staff was a bit aloof compared to other hotels we stayed in Japan.
Great location, walkable to Shinsaibashi-suji, with a lot of dining and convenience options right next door. Excellent for families - projector with Youtube, bunk beds in room, laundry room with high speed dryers on the ground floor.
Stayed in March 2024
Reviewed: 29 April 2024
Claire
United KingdomThey don't offer any breakfast and I didn't like the area so much, it's a night life neighbourhood with hostess bars...
I really liked the room. It's quite big and very well organised for a family of two adults and three kids.
Stayed in April 2024
Reviewed: 28 April 2024
Maria
Philippinesnothing
Spacious accommodation! The location, staff, cleanliness and facilities were all excellent! Will come back!
Stayed in March 2024
Reviewed: 26 April 2024
Yu-yu
Taiwanclose to 2 subway stations and shopping area, nice location!
Stayed in April 2024
Reviewed: 23 April 2024
Hoi
AustraliaGreat location - shops and eateries closeby. Family Mart was 2 minutes walk away. Room was spacious and well equipped. Kids loved the bunk beds. Staff was super friendly and helpful. Would definitely stay again.
Stayed in March 2024
Reviewed: 23 April 2024
Innisghe
PhilippinesNothing
The location is good walking distance to the shopping area Daimaru, Dottonbori. The staff were very nice and polite. The room is big enough for the family of four.
Stayed in March 2024
Reviewed: 21 April 2024
Phoebe
United StatesAbsolutely wonderful stay! The hotel exceeded our expectations in every way. Impeccable service, fantastic amenities, and a truly enjoyable experience for the whole family. Highly recommend!
Stayed in April 2024
Reviewed: 19 April 2024
Vivian
CanadaLoved the location, property was nice and clean and plenty of space for the family.
Stayed in March 2024
Reviewed: 17 April 2024
Swee
SingaporeNothing
Location
Stayed in March 2024
Reviewed: 16 April 2024
Kanit
ThailandMissing amenities, shower cap for instance cotton bud. Last year it was provided.
Location, cleanliness, staff hospitality
Stayed in April 2024
Reviewed: 15 April 2024
Lance
AustraliaNothing that comes to mind. For me, personal preference is that the beds are too hard for my liking, but other family members found them comfortable.
The staff were friendly, spoke English well and were very helpful when asked where to go and what to do. The location was great and only a few minutes' walk from shops restaurant and transport. I would happily stay there again next time I visit Osaka and would recommend to anyone who is intending on visiting Osaka from Australia.
Stayed in April 2024
Reviewed: 15 April 2024
Jenne
Australiathe tatami floor doesn't feel as clean. found pieces of hair and large amount of dust underneath the bed. we were sensitive to dust so had to take antihistamine during the stay.
good room size for families with a kitchen/ proper table and chairs and space for luggage. good location. staff were friendly and helpful
Stayed in April 2024
Reviewed: 14 April 2024
Yi
MalaysiaExcellent location near shinsaibashi , stuffs are helpful as well
Stayed in April 2024
Reviewed: 9 April 2024
Lida
CanadaNothing
Clean and great size for a family of four. Reception provided excellent service. Bonus for having laundry facility attached.
Stayed in March 2024
Reviewed: 30 March 2024
Jinnah
Hong KongEverything was great
Stayed in March 2024
Reviewed: 27 March 2024
Annee
United StatesDusty The floor was hollow, therefore there’s a lot of noise from the room above. Even when we walked, it echoed.
Location
Stayed in March 2024
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