Nothing.

Loved the size of the apartments and that it was in a quieter part of town, but still walking distance to markets and restaurants. Staff were very helpful and complimentary beer and sake tastings for happy hour was a great way to relax and meet fellow travellers.

Stayed in May 2024

Nothing

Super helpful staff, a clean and spacious apartment (much nicer than the photos), free drinks and a great location in walking distance of Kyoto station, the river and numerous restaurants.

Stayed in May 2024

Not having enough shelves in the closets.

Great hotel, large rooms and very comfortable beds, nice kitchen, friendly staff, great coffee/beer, clean rooms, washer/dryer in the room!, good location. Parking lot right next door.

Stayed in May 2024

Nothing to dislike, as far as we were concerned

The apartment was wonderful. Bigger than we expected. It had everything that we need for our 4 night stay. Every afternoon they held tasting sessions for sake & beer plus other things are scheduled for guests to join, such as a calligraphy lesson. The staff were very friendly & helpful. Its location was perfect for us. There was plenty of public transport , if required. We found it easy to walk to most locations.

Stayed in May 2024

The towels were a little small and could have been a bit nicer. The washing machine in the room was great however we had a few issues operating it.

Staff were exceptional, assisted us whenever we needed it. The hotel has a happy hour for guests so you can socialise. They offer drinks for the kids and a coffee machine, all of which got good use by us. The rooms were very comfortable, we had a 3 bedroom unit for our stay. Kitchen was handy to have and the table and living area were a decent size. Highly recommend this hotel. You’re close to Nishiki market, the bus and train, to get around all the sights. Should out to Alizee who works at reception, she’s extremely helpful. Tomomi who also works at the front counter had a calligraphy business and runs experiences in the lobby, well worth it!

Stayed in May 2024

Staff were very helpful. Size of room was large. Washing machine an extra bonus. Great amenities in room and kitchen for length of stay.

Stayed in April 2024

i didn't notice a gym in the building, but might have missed it.

great location in a quiet neighborhood, but conveniently located in the central part of Kyoto. Walkable to the main river area, Nishiki market, lots of shopping, and restaurants

Stayed in May 2024

Recycling for paper/card would have been good.

Loved the spacious rooms and the washing machine. It was the perfect stop halfway through our visit to Japan to relax and wash our clothes. The kids enjoyed the bingo challenge given to them by reception. Great idea to engage the kids.

Stayed in April 2024

Would be nice to have full front desk service at night instead of just overnight security

Excellent multilingual staff were super friendly and helpful. Location was in quiet area right around the corner from a temple but still had access to many amenities within a 2-block radius: a bakery, a fancy little pastry shop, convenience stores, and multiple small restaurants. Suite with multiple bedrooms, kitchen, and in-unit laundry was super-convenient for our family. Enjoyed the nice touches like evening drinks in the lobby and calligraphy lesson with Tomomi-San.

Stayed in March 2024

It was all good.

Very nice rooms and afternoons free flow beer and sake.

Stayed in April 2024

Location is a little out the way but not far from the action. A 20 min walk to Gion and Kyoto station and a 10 min walk to the shopping area

Staff were so friendly and welcoming. Hotel has a lot of items to borrow plus a fun bingo game and free calligraphy as well as happy hour to try beer and sake. The 2 bed suite was well appointed and spacious

Stayed in April 2024

Great sided room for a family of 5. Clean, close to subway and restaurants are everywhere.

Stayed in April 2024

Minor, but one of the bedrooms doesn’t have a window. And the one that does have a window doesn’t have full blackout shades. But these are minor I would highly recommend this property to my friends. And would look to return!

Super well laid out apartments - we had 2 bedrooms and 2 bathrooms with a living room. It was so clean and comfortable! The washing machine worked really well and was much appreciated. What really helped our stay were the staff - they are truly multilingual and were so helpful and warm. Our room had a sweet view of a small temple! It was also very very quiet and had plenty of space. Happy hour was a nice treat! The area was pleasant and safe and I could trust my tween boys to go out on their own in the morning to buy junk food from 7-11 which they loved :)

Stayed in April 2024

Nothing, we enjoyed our stay here.

We stayed here for four nights in a superior two bedroom suite. We were able to spread out and have space as a family.of four. The facilities were fantastic and clean. Having a washing machine/dryer in our room was great. The staff were friendly and helpful throughout our stay. The happy hour each night was a nice add on. The location was great and we didn't have any problem walking to a number of attractions, and it was an easy walk from the train station, There were also a number of eating places about 5-10 minutes walk away, and more if you want to venture further.

Stayed in April 2024

Apartment was a little dark, not all rooms had windows and better bathroom has windows

Nice accom, great staff, loved the happy hour free sake and beer and free calligraphy lesson

Stayed in April 2024

The only thing that i can think of would be that taxis had a hard time finding the entrance. That's it, can't really do 2 to 3 sentences about that. The hotel does their best to remedy that by giving you a card to give to drivers to show them where it is, so it wasn't too bad.

The rooms were clean and had everything we needed for a memorable, comfy stay. Super close to the train, 7-11, stores, and restaurants The staff were very friendly and helped you out with pretty much anything.. There was a calligraphy lesson and full range of fun and helpful items.

Stayed in April 2024

My only feedback would be that it would be good if the beds didn’t roll around so much. Otherwise I don’t have anything I didn’t like.

Staff were lovely and very attentive. Clean and comfortable. Well organised. Good location, walking distance to transport and lots of places to eat. Waking distance to popular attractions.

Stayed in April 2024

Nothing

Spacious rooms, location was perfect, reception was great, well equipped, excellent happy hour

Stayed in March 2024

Location, staff is extremely supportive, great flat with two separate bed rooms, very quiet and no noise from elevator or so. Restaurants, shopping opportunities etc. in walking distance, and perfectly for hopping on a bus or to catch a subway.

Stayed in April 2024

Nothing

The front desk staff were extremely helpful and so kind. They spent hours organising dinner bookings and taxi services. Nothing was too much trouble The location of the Hotel was also fantastic for getting around and sightseeing. We would highly recommend this to any traveller. We also enjoyed the extra touches like sake and beer tasking happy hour. Overall and exceptional experience, made extra special by the lovely staff.

Stayed in March 2024

There's nothing that I did not like about this place.

Did not have the chance to try the breakfast. Location is easily located. I like that the room that is on 10th floor and its a corner room. It gives us some privacy. I like that the washing machine/dryer inside the room, very convenient to use. Staffs are friendly and accommodating.

Stayed in March 2024

Great location, spacious room for family of 5 and lovely staff

Stayed in March 2024

Having a kitchen and common area to eat, along with a spacious and roomy sitting area was great for our group of 4. Our apartment was clean and comfortable. Two full bathrooms was a game changer.

Upon check-in, we were graciously and warmly welcomed by front desk staff. Front desk staff were top-notch in the hospital and service they offered throughout our stay. They were attentive and helpful. Bara was exceptional in the service he provided—he offered great dining recommendations and directions.

Stayed in March 2024

Perfect accommodation for a family. Size of the suite was very spacious and had all the amenities required. Super close to the station and staff were very helpful. Super recommend

Stayed in March 2024