286-0033 Chiba, Narita, Hanasakicho 904, Japan
#8 of 41 hotels in Narita
Guests' ChoiceBased on 389 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Kasper
NetherlandsVery convenient with a shuttle service to the airport
Stayed in May 2024
Reviewed: 7 May 2024
Sander
NetherlandsAll you need for a night before your flight. Convenient stores nearby. Would go again im in Narita for a flight the next day. Great location next to station.
Stayed in May 2024
Reviewed: 5 May 2024
Chen
United StatesRoom was a bit small and air conditioning was central and not changeable by guests. I wish they had individual controls for each room
Good location and service by staff
Stayed in May 2024
Reviewed: 17 March 2024
Crystal
SingaporeRoom is tiny but still manageable.
Good location. The staff were very polite and gave me a free facial mask upon check in. Fuss free and convenient if you’re looking for a place to stay near the airport.
Stayed in March 2024
Reviewed: 9 March 2024
Claire
AustraliaThe room was very small for two people, but that is to be expected for a hotel close to the airport
Very close to Narita Airport, free shuttle in the morning and very clean room.
Stayed in March 2024
Reviewed: 6 March 2024
Carsten
GermanyWell connected to Narita airport. Good for those early flights.
Stayed in March 2024
Reviewed: 21 February 2024
Jacquelyn
PhilippinesThe smell of cigarettes from outside the lobby can still be smelled inside the lobby. The size of the room is ok but it wouldn't be ideal for guests with more than 2 luggages.
- Close to Narita Airport, bars (so many drunk people at night), and convenience stores (mainly Lawson). - Staff knows how to speak English.
Stayed in February 2024
Reviewed: 13 February 2024
Graeme
New ZealandRooms a bit small for a couple
Location and price
Stayed in February 2024
Reviewed: 2 February 2024
Maike
United Statesn/a
Close to the airport and a good option for an overnight stay. The bathroom is a bit small but only for Western standards- everything was clean and while there was a shuttle bus, it only ran 3-4x/day to the airport. I took the train from NRT and it was an easy few-minute walk to the hotel.
Stayed in January 2024
Reviewed: 21 January 2024
Tania
United StatesTeereny room for 2 people, but fine for a night or two
Location and breakfast!
Stayed in January 2024
Reviewed: 15 January 2024
Patrick
United StatesNo negatives come to mind.
Great value for money. Convenient location with convenience store next door. Very quiet. Friendly and professional staff.
Stayed in January 2024
Reviewed: 12 January 2024
Thuan
CanadaThe room too small, no space to put the luggage.
All
Stayed in January 2024
Reviewed: 10 January 2024
Jaeda
CanadaClean hotel! Close to the train station and many restaurants!
Stayed in January 2024
Reviewed: 10 January 2024
Dmorgan
JapanBreakfast could have been offered earlier since transportation to the airport started 10 minutes after it opened. There should be a woman's bath as well. Women travel and families travel with females and they don't have a facility like men.
The check in was very efficient, and the men's bath was quite nice
Stayed in January 2024
Reviewed: 9 January 2024
Christine
Philippinesaccessible through the train :) the airport shuttle system is super helpful! The staff were very accommodating :)
Stayed in December 2023
Reviewed: 26 December 2023
Stefano
JapanAt first Parking was a little hard to find. Not a big problem though.
Easy access
Stayed in December 2023
Reviewed: 26 December 2023
Annie
SingaporeRoom was clean. Free shuttle to Narita airport.
Stayed in December 2023
Reviewed: 20 December 2023
Frank
Australiathe room rate has gone up too fast
I liked everything i stayed there many times but now the price is going up
Stayed in November 2023
Reviewed: 2 December 2023
Berna
New ZealandStaff knew very little English
Great location. Staff were friendly and helpful.
Stayed in November 2023
Reviewed: 23 November 2023
Alex
New ZealandNear train to/from airport. Good breakfast. Comfy bed. Strong shower. Reasonable price.
Stayed in November 2023
Reviewed: 25 October 2023
Maria
PhilippinesCan’t control the room temperature.
Very accessible from the train station; it also has a shuttle service to and from the airport (limited time though). They have unlimited free toiletries, like skin milk, at the reception; free coffee from 3pm to 12mn.
Stayed in October 2023
Reviewed: 17 October 2023
Abby
United StatesNot much to do by the hotel itself.
Near the train station
Stayed in October 2023
Reviewed: 6 October 2023
Karen
AustraliaNA
Very convenient
Stayed in October 2023
Reviewed: 25 September 2023
Tonk
Japanvicinity to the station and free services
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content