Reviews of The Hedistar Hotel Narita 3 stars
286-0025 Chiba, Narita, Azumacho 168-1, Japan
#19 of 41 hotels in Narita
Guests' ChoiceReview score
Based on 263 hotel reviews
7.8Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
7.7
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Facilities
8.1
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Staff
8.6
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Value for money
8.7
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Free WiFi
8.9
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Reviewed: 28 May 2024
Salac
United States1 review8.0“Had a great time.”- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Only 10 mins walk to beautiful Naritasan park.
Stayed in May 2024
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Reviewed: 16 May 2024
Kiarah
Japan7 reviews9.0“Spacious room & great staff”- • Leisure trip
- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The entrance and elevator trash cans were very dirty because of the trash from other visitor.
The staff were nice. The room was spacious for two people. Big bed & bathroom.
Stayed in May 2024
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Reviewed: 3 May 2024
Ayoub
Japan1 review7.0Good- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The feeling of uncleanness. They should work on that.
. The first night, I didn't like my room. I have eyes allergy. As I got into the room, my eyes felt uncomfortable. I booked 2 nights in a standard double room . I even thought about leaving. The next morning, I noticed that the AC was leaking. Water drops coming down nonstop. I called the reception and they gave me a better room on the top floor. This new room changed my view about the hotel. Everything about it was good. Loved it. I stayed the whole day inside. I will always book that room because it made me comfortable and changed my mind about that hotel from the worst to the best .
Stayed in April 2024
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Reviewed: 13 April 2024
Yan
Taiwan2 reviews7.0“High cost prices”- • Leisure trip
- • People with friends
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
yearly equipment
Price
Stayed in April 2024
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Reviewed: 7 April 2024
Jekaterina
Latvia27 reviews10 helpful votes8.0“Pretty nice”- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Walls very thin, could hear drunk young guys the whole time, children screaming in the next room. Also seemed that this hotel was pretty popular with huge Chinese tourist groups. There were so many of them we had to queue for the elevator for like 10 minutes and eventually took the stairs. Don’t think that such huge groups of 50+ people is a good idea. Hard for other guests to use the facilities.
Good location, there are stores nearby and a small convenience store inside the hotel itself. Breakfast was included, free shuttle bus available for guests. We could use the scales to check the weight of our luggage. Room was small, but all the amenities were available, beds comfortable, nice view from the window. Clean, nice place. Good price.
Stayed in March 2024
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Reviewed: 29 March 2024
Consuelo
Philippines5 reviews1 helpful vote9.0“Would recommend for a quick stay in the Narita area”- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
It's close to the Kesei-Narita station. Had it not been raining, we could have walked to the hotel from here. But since it was, we took a taxi and it only costs 600Y. A great deal considering we had our big luggage with us. It's a 13-15min walk to the Narita Omotesando and the Naritasan Shinsho-ji temple from the hotel. Space was not too tight. We were able to comfortable open up our luggage from the space of the room. They have Japanese toilets for their toilets. Shower and faucet was separate from the toilet so both can be used at the same time. They have free shuttle buses hourly from the hotel to Narita airport for free.
Stayed in March 2024
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Reviewed: 25 March 2024
Mohd
Malaysia2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Comfortable room. Location is excellent
Stayed in March 2024
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Reviewed: 19 March 2024
ディック
Japan1 review7.0Good- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Tiny
Comfy
Stayed in February 2024
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Reviewed: 14 March 2024
Ketthip
Thailand16 reviews7 helpful votes9.0“The room is very good for families. But the location is quite far from Keisei Narita station. It is inconvenient to walk”- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Floor rugs in the room and too small door area
Breakfast
Stayed in March 2024
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Reviewed: 14 March 2024
Piyawan
Thailand22 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Economy Twin Room - Smoking
- • Stayed 1 night
smells of cigarettes in the room
Location / Bus Stop Service go to NRT
Stayed in February 2024
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Reviewed: 13 March 2024
Elwira
Poland12 reviews1 helpful vote9.0“It was a very good option for staying close to Narita airport.”- • Leisure trip
- • People with friends
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
To reserve a free shuttle bus for the airport I had to spend 30 min. online making a reservation through a Japanese site, which had no English language option.
It was really comfortable and I loved the breakfast - there was a huge selection of Japanese and Western food.
Stayed in March 2024
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Reviewed: 10 March 2024
Bong
Malaysia7 reviews9.0“The staff upfront at the counter (not from local) ask me to wait for the bus and i had missed it. I did ask him three ti”- • Leisure trip
- • Family with young children
- • Economy Twin Room - Smoking
- • Stayed 1 night
- • Submitted via mobile
None
Clean
Stayed in March 2024
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Reviewed: 27 February 2024
Ruda
Japan9 reviews8.0“good”- • Leisure trip
- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
a bit far from the station when carrying bags in the rain.
offers a free shuttle to the airport. good price. comfortable rooms.
Stayed in February 2024
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Reviewed: 26 February 2024
Damia
Malaysia11 reviews1 helpful vote8.0“Good for a night stay before your flight”- • Leisure trip
- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The distance from airport is quite far. We had to take taxi as it was windy & cold that night with heavy luggages. The receptionist couldnt speak english really well. He asked me to fill in the shuttle bus booking form online in Japanese which obviously i couldnt read (dont even try to help even if i asked him) and he even charged my card with the wrong amount (case closed). Luckily another receptionist helped us to book the shuttle bus. The elevator is quite creepy.
1. The hotel lobby has FamilyMart store. 2. The room is quite packed. A comfortable stay while waiting for your flight the next day. 3. Free shuttle bus to the airport but needs to book during check in. Better come check in early to avoid the time slot that you want fully booked.
Stayed in February 2024
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Reviewed: 19 February 2024
Grace
Australia24 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Small room & crispy sheets.
The breakfast was exceptional.
Stayed in February 2024
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Reviewed: 19 February 2024
Akiko
United States4 reviews9.0“For family funeral”- • Solo traveller
- • Economy Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Little far from Station, need local bus stop info from stations.
Nice breakfast area
Stayed in February 2024
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Reviewed: 18 February 2024
Owada
Japan8 reviews7.0Good- • Business trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
the food isn't good
shuttle bus going to airport
Stayed in February 2024
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Reviewed: 30 January 2024
Meyenkev
Canada32 reviews2 helpful votes8.0“Great for overnight stay near the airport. Nice area. Comfortable room.”- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Great location and good value for the money
Stayed in January 2024
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Reviewed: 22 January 2024
Karen
Mexico7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
For me it the room had enough space for more than one person. Its perfect if you have a flight the next morning, they have a bus that takes you to the airport. Also good location
Stayed in November 2023
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Reviewed: 11 January 2024
Meyenkev
Canada32 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast was outstanding
Stayed in January 2024
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Reviewed: 9 January 2024
Anna
Germany6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Very comfortable, great price!
Stayed in January 2024
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Reviewed: 29 December 2023
Cheryl
Japan8 reviews8.0Very good- • Leisure trip
- • People with friends
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
nothing
I like the free shuttle around 20mins near the narita airport
Stayed in December 2023
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Reviewed: 25 December 2023
Mee
Malaysia8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Shuttle service to/fro from airport
Good location, friendly & helpful staffs. Shuttle service is a bonus.
Stayed in December 2023
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Reviewed: 23 December 2023
Priya
Fiji9 reviews2 helpful votes9.0“Good experience”- • Leisure trip
- • Couple
- • Economy Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing. Just be mindful the room size is small but it justifies the price overall.
The location of the hotel is very convenient. 10 mins walk away from Narita Station and 5 mins walk from Aeon town. The shuttle services adds more convenience when travelling to and from airport.
Stayed in December 2023
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