286-0106 Chiba, Narita, Tokko 500 , Japan
#3 of 41 hotels in Narita
Guests' ChoiceBased on 3716 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
9.3
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 29 May 2024
Adrian
PortugalNothing
Staff, service
Stayed in May 2024
Reviewed: 29 May 2024
Patricia
New ZealandMy fault I forgot to bring the correct international plug for charging my iPad. But that was my fault .
Really liked our room . And the shuttle was a bonus to have also. The staff were really helpful and well mannered, I loved the send off they gave us. I have a friend booked in early September, I can pass on all the information she will need.
Stayed in May 2024
Reviewed: 29 May 2024
Wallace
CanadaNothing.
Proximity to Narita airport.
Stayed in May 2024
Reviewed: 29 May 2024
Jereann
United StatesClose to the airport airport Shuttle claim staff is very friendly rooms are bigger than most Japanese rooms. The food is very good and a wide assortment of breakfast brunch menu. There is a Lawson store inside the hotel, which is very convenient.
Stayed in May 2024
Reviewed: 28 May 2024
Hung
United StatesVery close to Narita and has exceptional shuttle service to/from the airport. Also, only about 200 ft to Nippon Rent-a-Car. Room was clean and roomy, although a bit dated. The buffet breakfast was fabulous with lots of Japanese & Western choices. Staff were very professional & attentive to the customer’s needs. Stayed in several Nikko hotels throughout my driving trip to Japan this time and am quite impressed with this hotel chain.
Stayed in May 2024
Reviewed: 28 May 2024
Sherry
United StatesNothing
Easy to get to and really pleasant short stay before flight- great restaurants, extremely helpful staff. Rooms well designed and comfortable Very happy choice.
Stayed in May 2024
Reviewed: 28 May 2024
Cody
United StatesBreakfast was really good with a variety of Eastern and Western options. Shuttle to and from airport was convenient. Rooms were clean. Price was great. Would stay again.
Stayed in March 2024
Reviewed: 28 May 2024
Dorothy
SingaporeNothing
Very convenient with complimentary airport bus to Airport then hop on a bus costing only JPY500 to Shisui Premium Outlet. Hotel bus also goes to Aeon Mall for free. Rooms are clean n staff very helpful esp the lady named SHIO who helped me book taxis n restaurant n explain the bus route etc.. smiling always n helpful👍🏻 Keep it Up
Stayed in May 2024
Reviewed: 28 May 2024
Bec
AustraliaNothing!! Everything was perfect
Everything about this stay was perfect. Perfect location close to terminal, free shuttle bus, exceptional staff, clean and comfortable room, 24hr convenience store. Eating at the sushi restaurant is a must while staying here.
Stayed in May 2024
Reviewed: 27 May 2024
David
IndonesiaPublic bath
The breakfast was quite expensive but the quality is just so so
Stayed in May 2024
Reviewed: 26 May 2024
Topflyte
IndiaFrequency of bus service 20- 30 mins , could be 15 mins
Breakfast and comfy bed Good housekeeping
Stayed in May 2024
Reviewed: 26 May 2024
Topflyte
IndiaShuttle frequency to Aeon mall is only twice a day
Excellent continental breakfast and large airy room
Stayed in May 2024
Reviewed: 26 May 2024
Peter
AustraliaGreat location with easy access. Very good size rooms, large comfortable bed, good breakfast
Stayed in May 2024
Reviewed: 26 May 2024
Simon
SingaporeThe beds were a little uncomfortable.
Shuttle bus transfer was well explained and very efficient. Room was great, good choice of restaurants and an onsite convenience store. Check-in was easy and staff were always helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Aikaterini
GreeceThe free transportation to the airport.
Stayed in May 2024
Reviewed: 25 May 2024
Francesca
ItalyFrom airport you can reach easily the hotel by shuttle bus. The stop is in front of the entrance. Rich breakfast. I appreciated the big dimension of room. Gentle staff. You can reach by feet a rental car.
Stayed in May 2024
Reviewed: 24 May 2024
Dehua
United StatesNone
Very clean, staff are friendly
Stayed in May 2024
Reviewed: 24 May 2024
Anne
GuamExcellent value for money. Fantastic breakfast buffet, convenient airport shuttle service, excellent customer service
Stayed in May 2024
Reviewed: 24 May 2024
Jens
AustraliaNothing
Great location near airport and trains. Shuttle bus was perfect. Breakfast excellent and good value for money. Highly recommended.
Stayed in May 2024
Reviewed: 24 May 2024
Jamie
AustraliaGreat friendly and helpful staff. Large rooms. Close to Airport with free airport shuttle bus. Convenience store located inside. Overall a great hotel.
Stayed in May 2024
Reviewed: 24 May 2024
Melody
CanadaThere was nothing negative about my stay.
The staff were excellent. Very attentive and ready to help. The shuttle to and from the airport was easy and quick. There is also a shuttle to Aeon shopping mall. The room was spacious with a king sized bed.
Stayed in May 2024
Reviewed: 24 May 2024
Lori
United StatesFriendly and helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Gabrielle
United StatesI enjoyed my stay and do not have any comments.
Attentiveness of staff, breakfast buffet, and reliability of airport shuttle
Stayed in May 2024
Reviewed: 23 May 2024
Frank
AustraliaDo not unknowingly try the evening buffet (NO alcohol drinks included). Cost at AUD$57 per person and food type / choice limited. Order simple meals at AUD$18 -35. Cheaper (20%) discount if you sign up on the night for Sirena Hotel card membership for food and drinks. Hotel has a "all you can drink" plan @ AUD $30 per person (@discount) in restaurant but last drinks at 9.30PM.
Bus shuttle free service to Narita Tokyo airport. Room and bathroom are spacious by Tokyo hotel standard. Breakfast good. Double Room price excellent at AUD$142.
Stayed in May 2024
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