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Reviews of Prince Smart Inn Naha 3 stars

900-0032 Okinawa, Naha, 2-4-13 Matsuyama, Japan

#161 of 161 hotels in Naha

Guests' Choice

Review score

Based on 243 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.1

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Showing 1 – 25

  • Reviewed: 30 May 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    The facilities

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Short walk from metro. Easy place to stay. Convenience stores so close
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Longer coffee shop hours. More laundry machines available with separate dryers perhaps

    New and clean. Coffee shop was amazing.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was super clean and new, the staff was very friendly and nice. They also have parking lots and it's quite affordable! The position is particularly good for exploring Naha and there's everything you may need very close to the hotel. The breakfast is good and even the espresso was very well done (if Italians say it it's true). Very nice experience!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 10 nights
    • Submitted via mobile

    Cleaning can be improved We moved the beds and stated a bit of a dust

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    very clean and spacious room. Great location!
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights

    Simple breakfast but sufficient. Close to all modes of transport. Quiet neighbourhood.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pillows need improvement.

    Hotel is modern, clean and simple. The beds were comfortable and it comes with an Alexa and a smart tv. The location was good too as it is in between the major attractions - a 25min walk to the museum, 20mins to Kokusai Dori and 20mins to Naminoue beach.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Great value, a highly recommended choice for staying in Naha.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good quality breakfast set can be taken and eaten at the airport.

    The rooms are up to standard, minimalist, with all amenities, clean, and convenient with a smart system for checking in and leaving bags in the lockers. There are service staff and good advice.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    Room was very compact. FIne for one person, would have been very tight for two. Hot water pot available, but had to ask staff in lobby for one.

    Room was clean and bright. Good shower. Amenities and water available in lobby.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The breakfast is a bit basic here, grab-and-go style.

    Location is good, only 5 mins of walk from nearby monorail station. Two convenience stores downstairs. walking distance to Kokusai Dori.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location in Naha, it was close to bus stations & the monorail. The rooms were comfortable & accomodating. The staff were super helpful, and assisted in with translation when we had an issue with a previous hotel. They spent a lot of time helping us.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    10
    Are stay was relaxing
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The staff was friendly and helpful

    Stayed in April 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Na

    Super high tech check in. The room was small but extremely comfortable especially the bed. Incredibly clean bathroom and bedroom. Fast internet for working including video calls

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Nearby citycenter
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    - very small room for 2 - breakfast just coffee and hotdog literally

    + clean + very central nearby the metro and city

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Good to have breakfast and sleep there
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not enough space to hangover clothes or towel

    Checkin checkout & Luggage storage with staff help, water bottle free to get

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good location

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is very minimal.

    Central, clean, small but very well organized room. Very helpful and kind staff.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    Laundry facilities & receptive staff when laundry facilities were being neglected by other guests.

    Stayed in January 2024

  • Reviewed: 20 February 2024

    8.0
    Quite Good Overall
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights

    There is only three choices on breakfast and as I stayed there for 5 nights, I found it very repetitive. There is no kettle in rooms, hence we need to get hot drinking water at the lobby and paper cups are free to use.

    The hotel was open in late 2022, therefore it is quite clean and modern. It has about 26 car parking spaces but at a charge of JPY1000/night. The bed is very comfortable and there are two pillows for each bed. The bathing area is separate from the toilet, better use of the facilities. Close to Monorail station, just at most 2 mins walk. There is family mart next to the hotel and 7/11 at the opposite side of the road.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Best hotel I’ve stayed in in Japan
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I would complain about is the lighting in the bathroom area makes it almost impossible to do makeup because it’s only top and back lit. There should be a small mirror inside the room area as well where the lighting is more normal.

    It was new and clean, the free breakfast was yummy and the room felt spacious. Best hotel in Japan that I’ve ever stayed in, and I’ve been to Japan more than 10 times.

    Stayed in January 2024

  • Reviewed: 19 February 2024

    8.0
    Definitely a value for money hotel stay with friendly staff.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No beverages in the bedroom therefore no kettle but available on request. Other guests have mentioned this. More clothes hanger (only 4 were available) would be good & a long hanging rack would make easier for guests to hang their clothes. The entrance to the hotel has a narrow ledge. Best to mark it with a yellow tape to prevent people missing a step & falling down.

    Location from Miebashi station was a 4 min walk with luggage. Just turn right upon exit ( Okiei) & find elevator. Breakfast choice can be varied to include a hot meal. Cheerful breakfast staff. Front line staff relied a lot on translator as we spoke English. Still kudos for their effort in answering our questions. Umbrellas to use if there is rain is a nice touch. We like the simple but adequate amenities of yukata, toothbrush, etc to prevent wastage. Complimentary handcream would be great to have. The bathroom shower gel, shampoo & conditioner was like spa quality. I like the sleek power points on top of bed board ledge. The bed was firm & sleep was good. Luckily we had the back facing room which was very quiet. Also many nice eating places around the hotel not mentioned in the giant interactive map. Towels arereplaced daily. Thanks.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not so good.

    Location near by monorail station

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Functional & comfortable stay
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast variety could be improved. More hangers & a hanging railing would be good. A kettle in all rooms would be perfect instead of kettle on request. Luggage locker for repeat guests more than 24 hrs not available. Carpark free if possible instead of 1000JPY per day.

    Location near Miebashi station 4 min walk. With luggage maybe 8 min walk. Ask Alexa questions is nice. Check in through machine is easy.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The portion of breakfast (3 options to choose) is not big.

    The room is very clean. Staff is very friendly and supportive!

    Stayed in January 2024

  • Reviewed: 3 February 2024

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    1. Good location, close to monorail station and bus stop. A Familymart convenience store is just next to the hotel. 2. Staffs are friendly and helpful. 3. The complimentary breakfast is simple but delicious. We love the egg salad sandwich.

    Stayed in January 2024

Showing 1 – 25

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