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Reviews of Randor Hotel Sapporo Suites 5 stars

064-0805 Hokkaido, Sapporo, Chuo-ku Minami 5jo Nishi 7-1-2, Japan

#71 of 207 hotels in Sapporo

Guests' Choice

Review score

Based on 216 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.0

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Good place to stay in Sapporo, big clean room and modern equipped, good location too.
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 4 nights

    The staff are very friendly and helpful but their working hour just a little bit not convenience to tourist. We got the room with 50% discount so it's very worthy but if we have to pay full room rate, there would be other better choices.

    The room is clean and spacious and the beds are large compare to normal hotel in Japan. The location is good, near city center and shopping area, many good restaurants in walking distance. The limousine bus station to airport just 300m away,

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    We came back!
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights

    -

    We had a vey good impression of this hotel during our last stay a few days ago. We felt happy with the facilities, cleanliness, price, helpful staffs. And after travelling around Hokkaido, we came back to Sapporo and decided to stay here again.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 5 nights
    • Submitted via mobile

    The listing claimed king size beds. However, they were just two smaller beds pushed together.

    The bathroom was large and well equipped, along with the tub.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Cool and may consider living next time
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    No breakfast and room service provided, and the hotel is a bit far from train station.

    Big room and spa bathroom.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Excellent hotel for the service quality and price
    • Leisure trip
    • People with friends
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The location is not too bad, but it is still about 30 mins walking from Sapporo station or 9 mins walk from the nearest subway. If you walk with luggage on a rainy day, consider adding more time.

    Good size of room for 4 people, Room clean and tidy, Staffs very attentive, Location easy to find, Many nearby convenience stores, restaurants, shopping. So we will stay again when we come back to Sapporo.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    i would recommend this no frills hotel for those travelling with family.
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 5 nights

    it would have been good to include additional full length mirror in the living area, hooks and clothes line wthin the toilet to hang towels/clothes etc, and more hangers instead of just 3 on the rack.

    within walking distance to susukino metro stn and other nearby attractions. as well as convenience stores. rooms were clean and comfortable too.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Easy check in and check out. The staff is very friendly. Very large room and the bed was very comfortable. Everything was clean.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    A great place to stay for families of more than 3 adults
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 4 nights
    • Submitted via mobile

    The supposed king bed was really just two single beds put next to each other so the middle part was really uncomfortable. There is a draft that comes from under the room door so it can get quite cold. The cutleries were only prepared for 3 ppl even though I booked the room for 4. There is no iron board and not enough hangers.

    I liked that the room was really spacious where 4 ppl can easily move about. I also like that there was a kitchen for us to cook and we cooked everyday to avoid eating out. The bathroom was huge and the tv was great.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good value for a simple stay, but don’t expect 24h lobby support
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The lobby doesn’t operate 24h, I don’t know if it was off-season thing or usually it’s like this. They responded to our messages even during lobby off-time though and can still accept luggages and postage during off-time. Also I think it’s worth to mention that they don’t clean the rooms during our stay, we had to take out the trash by ourselves to the lobby—might be inefficient if you had to be out during 15.00-22.00.

    It’s a very good value and holds a lot of people inside, perfect for my group. The futon is also a nice experience and it was quite comfortable despite the hard surface.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    the airconditional was not enough warm

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Spacious Room with good location
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 4 nights

    there is no wardrobes in room, only the open space hanger provided which not sufficient for 4 of us during this winter season. where not enough hanger / space for our winter wear.

    Location good, lots of convenient store nearby. Very good Jacuzzi in room.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Two King Beds
    • Stayed 5 nights

    Please check your flight time before make reservation, this hotel not allow any modify and refund even out of your control. I request to modify with refund due to mid night flight, they also NOT ALLOW to refund it. The front desk from 3pm to 10pm, they follow their working HOUR , NOT FLEXIBLE TO HOTEL GUEST.

    - the location is advantage for the hotel - the 2 king bed suitable for family stay - inside unit have kitchen suitable to cook light breakfast for kid - The hotel have laundry room and water dispenser conveniece for the hotel guest.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Clean, good position but no seevice
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Service. Someone at desk through day!!! Baggage storage prior and after checkin, checkout Tea/coffee and milk and a few biscuits provided for morning

    Clean, comfortable beds, good position. Have small kitchenette and nice bath. Window with a view of city below. Wifi and tv, supply of robes, soaps ect.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Large ans spacious rooms

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Comfortable, good value for money, spacious and super clean
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Close to lots of restaurants and shops, big room with great amenities. Comfortable, clean and friendly staff. Easy check out

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    location

    room

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    comfortable and close to the main parts of the city
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    I was unsure how to organise a taxi and the reception staff were unable to help me which was mostly due to the language barrier perhaps

    It was comfortable and had all that we needed including kettle, fridge and bed sizes

    Stayed in December 2023

  • Reviewed: 6 January 2024

    9.0
    A very comfortable place to stay when you’re with family or group of friends
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    I only stay there for a while.

    Too many good things to write. The room was spacious, bed and futton were comfortable. Bathroom was nice with warm water Check in and check out was smooth. Very close to central Sapporo.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    8.0
    The property is so close to everything restaurants a short walk. There was a Lawson about 40m away and other facilities.
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location, very clean, staff were amazing.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Decent 'no frill' hotel with good value for money overall.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    A lack of service/facilities being offered by the hotel (the front desk doesn't even open till 3pm) and the room size is on the small side. Would have paid more for a better service/value.

    Good price hotel that ticked all the boxes in terms of basic needs. Location was OK with relatively easy access to all facilities. Good value for money overall.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Excellent hotel and location
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 4 nights

    Excellent hotel, good and comfortable room with everything you need. Walking distance from Susukino which is an absolute must see by night. This area has amazing restaurants, bars and clubs. Nearest ski option is Bankei which is only 15 minutes by taxi and great for beginners and kids. Convenient location next to Lawson so morning coffee is within reach.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Large space and great water pressure
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    It was not cleaned well, was not cleaned under the sofa/tables.

    The location was one block away from the busy streets and the space it provided

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Great
    • Leisure trip
    • Group
    • Superior Queen Room with Two Queen Beds
    • Stayed 5 nights

    One of the showers clogged up a bit

    Great location. Staff was very accommodating. Quality is great for the price

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    still a great stay for a family
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 2 nights

    a bit of dusty and no laundry

    The jacuzzi bath tub is great

    Stayed in November 2023

Showing 1 – 25

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