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Reviews of Richmond Hotel Narita 3 stars

286-0033 Chiba, Narita, Hanasaki-cho 970 , Japan

#6 of 41 hotels in Narita

Guests' Choice

Review score

Based on 544 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Good option in central Narita
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, maybe more expensive compared to other options in the same area, but you get what you pay for in my opinion

    Spacious room by Japanese standard, clean, well equipped and close to train stations

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    -
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    -

    -

    Stayed in April 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location and room had everything we needed for a short stay

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Good place to stay to catch an early flight
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location - close enough to Narita station, within 1km walk to the old town street and Sensoji temple and possible to walk to the nearby Aeon (this is not the big AEON in Narita, but has necessities if you don't want to take a train to the big one) Room is spacious enough for Japan, and they have shuttle to Narita airport. However, we had to catch an 8am flight, so unable to use the shuttle, but it's only 1-2 train stops to airport so all is good.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    -
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    -

    Location , breakfast and the bus service to airport

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Friendly staff and very clean room
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Proximity to the temple

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Great place for a short visit. Nice and central too.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night

    There was no shuttle from the airport to the hotel, only from the hotel to the airport. Lunch at the hotel restuarant was poor. I did not eat dinner there, but the breakfast was great.

    Room was comfortable and quiet. It was curious that the bathroom door opened outwards! It should open inwards.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Amazing experience.
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night

    Staffs and services are outstanding! Feels welcoming and relaxing.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night

    Room was a bit small but that is everywhere in Japan.

    Close to the train station. Food was excellent in the restaurant.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Very convenient place if you are looking for a place near the airport. Lot's of convenient store options nearby. There are more than a few good places to eat nearby as well.

    Stayed in February 2024

  • Reviewed: 11 April 2024

    8.0
    Basic, Quiet, Clean Hotel close to metro that had what I needed- Recover from jet lag after a flight
    • Leisure trip
    • Couple
    • Small Twin Room - Non-Smoking
    • Stayed 1 night

    Quiet and clean

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Small Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is good, Variety of food. Location is good. A room is not noisy though it’s near a train station.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Pleasant.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    The room was a bit small.

    Close to Narita temples.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Extremely good value for money for a short stay in Narita!
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No water dispenser or bottled water provided as tap water was drinkable. However, felt the tap water tasted funny.

    Eco options - amenities bar / cleaning style, had kids amenities set, free airport shuttle, excellent location (short walk - albeit uphill, to JR station and the omotesando street), good sized room, decent breakfast spread, had umbrellas for loan, great value for money! Note this is more of a business hotel.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room was TINY

    Almost everything - clean and quiet

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Free shuttle close to the airport.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a little dated.

    -Location - 10 minute downhill walk from the Narita town station. -Access - free shuttle to (and maybe from, but I’m not sure) Narita Airport -Restaurants - Italian restaurant on site, was nice, but nothing amazing. Does the job for first or last night in Japan. I didn’t look to see what else is in the town, but the hotel is close to the station. -Staff - staff speak English and check in and check out is easy. They were also helpful in booking the shuttle. -WiFi speed - consistent. 140mbps download, 150mbps upload -Breakfast - standard Japanese breakfast food. Not really our style but not bad. I do love a miso soup. -Amenities - fridge in the room and some toiletry items in the lobby for free. -Bed / pillows - we had a really big bed (2 single pushed together style). -Noise levels - quiet -Temperature - aircon in the room. -Shower - consistent temperature and pressure Overall comments - main hotel and rooms are nice and modern, the bathroom was a bit dated - but perfectly functional.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    A comfortable stay near the airport
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like

    Very close to the train station and airport

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Comfortable Last Nighter of Our Japan Trip
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It is all good!

    The proximity to shops and eateries is tops! The hotel is clean and functional and maximises the room space nicely. We are just reflecting that we tend to move out of Narita Airport quickly to go to Tokyo and other areas. Narita truly has many gems worthwhile exploring. We will return for more and the hotel is one we will confidently book again.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    -

    I like shuttle bus service to airport and good taste of breakfast. The room is clean and comfortable.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    A bit modest breakfast.

    Hotel close to the railway station with easy access to the airport (possibility of transfer by hotel bus). Close to the local temple and shopping street with a large selection of souvenirs. Very nice and helpful staff.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Shuttle Service to Narita
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location is quite a walk from everything else. There aren't a lot of restaurants and if you have big luggage, it's s better to take a cab from the station. The "double" bed is two twin beds put together, so it was uncomfortable for three people.

    The room was nice and spacious enough and it had a tub. They provided a free shuttle to the Narita Airport but you have to book in advance.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Great place in a convenient location close to Narita airport.
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed - Non-Smoking
    • Stayed 1 night

    Room was a bit small, leaving very little space to open up a suitcase.

    Great stop over site near Narita airport with convenient location close to town core and train station. Very professional staff. Clean rooms and amenities. Laundry and vending machines were available. Great included breakfast.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Great spot to stay before an early flight out of Narita.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night

    Convenient location, free airport shuttle bus, quiet room, very comfortable bed. Good choice of restaurants and bars nearby - better than staying right at the airport.

    Stayed in March 2024

Showing 1 – 25

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