staff are the best

Stayed in April 2024

Nothing at all

This is an exceptional hotel in Kyoto, you get to experience the best Japanese hospitality. Such beautiful view of the cherry blossom trees along the river from the hotel room. Everything is well provided for in the room and local Japanese sweets are left on the coffee table for us to try everyday, it was so thoughtful. We absolutely loved our stay there. Highly recommend.

Stayed in April 2024

Nothing.

Exceptional hotel in a perfect Location. Staff were so thoughtful and caring.

Stayed in December 2023

nothing

everything is wonderful

Stayed in December 2023

Near a beautiful river.

Stayed in November 2023

None

Speaking English is very important for hotel attendants in Kyoto. Nice work here.

Stayed in October 2023

The hotel is a small boutique hotel located by Kamogawa river, close to subway and Eizan railway. The staff are very welcoming, friendly and always willing to help. I have been to Kyoto many times but staying at Riverte Kyoto Kamogawa had definitely made this trip even more enjoyable and comfortable. The hotel provides different local sweets and snacks everyday in the room so it’s always a surprise what I come back and find. The amenities in the room is well equipped with superb quality. I would highly recommend this hotel if you’re ever in Kyoto and wish to stay somewhere away from the busy downtown. Look forward to stay here again in the future. PS. Crosta deliver my luggage to the hotel since I arrived very early in the morning. Then it’s hassle free to wander around without dragging the luggage to the hotel before check-in time. Thanks again to all the team at Riverte Kyoto Kamogawa

Stayed in September 2023

Nothing. It was perfect.

The staff is available and really kind and polite. Services and amenities are amazing. The room is comfy and spotless. The rooftop with its vending machine is cute. Location is nice near imperial palace, bus, Subway, family Mart etc. The best hotel in Japan, so far.

Stayed in September 2023

That we needed to leave! For the guests that went on their website and see that they have a smartphone amongst there amenities, they no longer provide that service. So if you're only stay in Japan will be here, don't think you can dodge getting a Japanese SIM for your mobile data, get it the moment you enter Japan. ;)

Can't decide which part of the stay was best, the whole experience was just absolutely amazing. The staff is the most kind, loving and helpful we've ever had the pleasure of being in contact with. The rooms are absolutely beautiful (we stayed in a Twin room and the Riverte suite) and the amenities accommodate nearly every need you have for a stay away from home. The skincare they provide from Mikimoto cosmetics, LOVE. The fact that breakfast is delivered to your room every morning makes the stay even more intimate. Also, everything you need (metro, train, convenience store, restaurants) is in walking distance from the hotel while still having the tranquil moments given by the Kamogawa river, the greenery and the mountains. We're looking forward to coming back!

Stayed in June 2023

There are luxurious breakfast boxes made by different restaurants every day, which is amazing. The quality of the toiletries are so great, and the service is very thoughtful. A very recommendable hotel.

Stayed in June 2023

nothing

staff were sooo friendly and helpful, very welcoming and comfortable atmosphere

Stayed in April 2023

nothing I can complain about

If I could give it 6 stars I would. we had a great room overlooking the river and cherry blossom (remember to boom a river view room, it’s worth it). service was outstanding and staff directed us to near by and distant restaurants and helped with booking when there was language barriers. Free excellent cold beer at the lobby. room was clean and lots of amenities including a Nespressp machine which was critical when waking up.

Stayed in April 2023

no complaints at all

Fantastic spacious modern room with a great bathroom, beautiful view over the river, most accomodating staff. Quiet.

Stayed in April 2023

Amazing place, amazing people, service and kindness was beyond my expectations. I slept like a baby in the comfortable bed, after a good day of walking all around Tokyo, i was also immensely happy to enjoy my own spa bath :) the view is just amazing : i could watch the sunrise directly from the room. Would definitely come back again ~~ special thanks to Narita ! A bientôt~~

Stayed in March 2023

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Stayed in May 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in November 2023

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Stayed in July 2023

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Stayed in June 2023

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Stayed in June 2023

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Stayed in May 2023

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Stayed in March 2023