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  5. Reviews of Smile Hotel Shinagawasengakujiekimae

Reviews of Smile Hotel Shinagawasengakujiekimae 3 stars

108-0073 Tokyo-to, Minato-ku, Mita 3-11-26, Japan

#399 of 1,382 hotels in Tokyo

Guests' Choice

Review score

Based on 519 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Good location and clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    No problems.

    The location is in a residential area but really near a metro station on the Asakusa line that connects to both Tokyo airports. The room was the smallest that we found in Japan but very clean, so overall it was really good. The staff is very friendly and spoke good English.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Only 4 set meal options for breakfast

    The staff were lovely and helpful

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Awesome
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Easy access

    Clean

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Helpful staff. Subway station only 2mins walk away. The room was very small, but value for money and perfect as a base to get out and see Tokyo.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    At the first night of our stay we got a call from refeption (we think so, they didn't ibtroduce themselves) at midnight! A man asked my name, apologized, then spoke to another man in Japanese, who asked me again for my name and then he apologized again and hung up. I have no idea what was that about. The room was very hot. Air conditioning blew right at the bed no matter which way you set it. The view was at opposite building, so the room was very dark.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Firm bed for a good night rest
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have appreciated if there was a smart tv available in my room so I can cast youtube or disney+ on it. I could not easily fill my water bottle anywhere as the sink is very small for it to fit and there is no cold water fountain.

    I feel relaxed in a room with warm wood tones and a pastel green. Bed was firm and I could sleep well at night. The pillows have a hard side that made leaning on the headboard comfortable, perfect for scrolling on your phone while in bed or reading a book. Wifi signal is strong and I did not have any issues with the speed. There are multiple USB ports that made charging all my devices easy. At the reception they also rent out JP type wallplugs, so convenient. Airco fan is silent and I did not feel bothered by the noise or breeze if I left it on while sleeping. Shampoo and bodywash don't have a strong smell. The water warms up fast and the pressure is strong. I did not mind the walk from the JR Takanawa Gateway station. While the KK metro line A4 exit is one building away making transfer from and to the airport so easy. I found myself always stopping at the 7 eleven as I would pass by it on my way to the room. Thanks to the lovely reception staff who helped me out in English! Hope to see you again in the future as I enjoyed my stay.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    Room is a bit small but that's fine.

    Room and bathroom was clean.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location close to the subway and also JR Yamamoto line to a 10 minutes walk

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Small bed and room in general, but you get used to it :)

    Friendly staff, really good location, breakfast is in local restaurant and you really get a good sense of Japan there, good amenities.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great stay

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Convenient budget stay in Tokyo
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The Sengakuji station does not have elevator or lift so can be a bit challenging if you bring big luggage. The hotel doesn't provide water bottle but tap water is safe to drink in Japan so that's fine :)

    The hotel is just a couple of minutes walk to the Sengakuji station, which has direct Keikyu line to Haneda airport within 30'. Room size is not very big but is standard compared to other Japanese hotels, the staff are very friendly and helpful. You can pick up a bunch of amenities from the lobby as well, or there's a 7/11 just a min walking from the hotel in case you need any snacks or drinks

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Breakfast if 1 min walk from the hotel in a small restaurant. They are giving 4 built in options for breakfast which are pretty similar. If you stay several nights, breakfast becomes to be a boring. Unlike other hotels in Japan, there is no smoking room in the hotel, allowed smoking area is 5 mins walk from the hotel.

    Good hotel with fairly large rooms considering room sizes in hotels in Japan. Very friendly staff. Coffee machine in lobby, washing and drier machines on the second floor. 3 mins walk from train station. 2 convenience stores 1 min walk distance.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Our week in japan
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Small room but that is common in Japan. Breakfast took some adjustment as they do not offer any western type options such as cereal or toast

    Lovely staff, clean, good laundry facilities, convenient location.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Comfortable stay near Shinagawa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was served in a bar nearby and it was not vegan friendly. I would have liked some more Western options. Also dryer did not work properly and we ended up in a laundromat.

    Location, sound proof room, coffee machine, comfortable room. All good in general.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great to have breakfast included so that we didn’t have to think about where to find something to eat in the morning. The location was super convenient as well.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Low price would be fair

    Need to have more choices on the breakfast.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    property is right next to metro station which makes transportation very easy. Also, there is a 7/11 where you can buy something to eat or drink if you need.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Would recommend if you don’t mind the room size.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We didn’t realize this area is primarily non residential work buildings. We struggled to find places to eat close by(walking distance). Most if not all of them were atleast a station away. The construction you see on the road in google maps in front of/close to the hotel is still happening. The room we stayed in was considerably smaller as compared to the picture. There wasn’t enough walking space.

    It’s very close to sengakuji station from where you are a stop or two away to be able to board the Yamanote line. From this station you can board an airport rapid express to haneda and narita station which is very convenient. The staff is very polite, they accommodated our late checkout request on the day itself. Despite having barely any walking space, the bed was big enough for two people.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We had to go across the road for breakfast

    The people were lovely and very helpful

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Convenient, 7-11 and Lawson 1 min walking distance from the hotel, hotel has a washer and dryer, close to the station.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Will stay again as there’s direct access to both Haneda n Narita airports.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is at the restaurant across the road. A bit inconvenient especially on rainy or snowy day.

    Friendly n helpful staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The dryer was not so great, but hanging the clothes after on the hangers given was okay to finish drying them off. It is a little further out of the heart of Tokyo however being next to a station it's still incredibly convenient. The pillows were a little bit hard and uncomfortable.

    Facilities were excellent, Staff were always present and helpful both early and late in the day. It exceeded our expectations, laundry facilities were excellent and affordable. Room was clean, cosy, and the shower was clean and warm. Located right next to a station it was easy enough to get there from Narita Airport with the use of 2 trains.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Smile at Shinagawa
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    20 to 25 min walk to restaurants and food hubs at Shinagawa station. It's all doable as there are no hills.

    Close to metro and 7/11. Facilities were easily accessible eg. Washing, dryer, microwave, and vending machine..

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast, order with a reservation, was served in nearby restaurant. In this restaurant, there is only a Japanese menu. It was not possible to select items, and finally there was no coffee. I suggest avoiding booking breakfast.

    It’s a good establishment, with good value.

    Stayed in April 2024

Showing 1 – 25

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