The bed was a little bit small for two persons

We got towels every day, the coin laundry and dryer were very convenient, the hotel is near to a kombini and subway station

Stayed in November 2023

Location is quite OK, however the area around hotel is difficult to find food. Location is suitable for business purpose

Stayed in November 2023

Although the breakfast is inexpensive, but it not like breakfast to my type.

quite, clean, location close to subway station

Stayed in November 2023

Strict check in time. If room is ready, pls give to guest and not wait strictly to 3pm

Location to metro station

Stayed in November 2023

Bed was a little too small for two.

Very close to train station and huge 7-11 was just next door. Check-in and out was fast and room was very clean too.

Stayed in November 2023

Away from a variety of food places and retail. It is a business area primarily adjacent to residential. The hotel was very strict with their 3 day luggage storage service. My request for a 5 day storage of a small overhead locker suitcase prior to my subsequent stays was refused when I had stayed 5 nights end of October/November 2023 and had a further 6 nights booked in November-one night plus 5 nights culminating mid November 2023. Disappointing customer service and loyalty building. Also for my 2 stints of 5 nights both times I found black long hair in the bathroom. I am a male with very short hair.

Comfortable and reasonably clean. Close to Sengakuji metro station, which has direct connections to both Narita and Haneda airports at local prices which is cheaper than the express services and not much difference in time. Half an hour walk to Shinagawa station for the Shinkansen.

Stayed in November 2023

Nothing. All good

Spacious room by Japanese standards. Clean, great shower and comfortable. Close to multiple stations and eateries. It's in a quiter area of Tokyo which we liked. Less crowds and lights

Stayed in November 2023

Bigger room.

Location, bed, price.

Stayed in November 2023

Small room

Good location, clean room, nice bathroom, helpfull staff

Stayed in November 2023

The hotel itself was perfect. Nothing fancy but very clean, comfortable, satisfactory rooms. Rooms were small but this is Tokyo! Efficient service. We had everything we need. A 7-11 is just a few steps away for more convenience. The Sengakuji subway station is after 7-11.

Stayed in November 2023

This is a very standard Japanese business hotel with all you need. I liked that if we didn't need cleaning every day, we just didn't ask for that and staff didn't even entered the room, just let the bag with towels in front of the door. The staff is very helpful and nice, they can also speak English. Coffee machine, amenities, tea at the reception, laundry, vending machines available. Clean, neat, tidy.

Stayed in October 2023

Nothing in particular

Breakfast was reasonable and adequate.

Stayed in November 2023

The breakfast lacked variety

The room, bathroom, cleanliness, staff and service were all great 👍

Stayed in November 2023

great location, free coffee at the lobby. Breakfast at the Nakau was good.

Stayed in November 2023

There are too few laundry machine and the closest subway exist doesn't have elevator.

Good value. It's got everything you need. Bed is acceptably comfortable as well. 20-25 mins to Shibuya and also pretty close to Haneda airport (also less than 30min by the metro)

Stayed in November 2023

Room is facing the main road, it can be noisy in the night when there's sirens from fire brigade/ambulance.

Front Staff very friendly & speak very good English, housekeeping does a very good job to keep the room clean, room is of a good size compare to some hotels in Japan, small bathroom/toilet, very useful self-coin operated laundry machine & separate dryer. Location is near to Sengakuji Station Exit 4(stairs only)(Keikyu Airport Line & Asakusa Line) and like less than 10mins walk to Takanawa Gateway Station(Yamanote Line), reasonably easy to travel to all parts of Tokyo for sightseeing. There's 7-11 konbini next to hotel and a family mart opp the hotel. Overall a good stay!

Stayed in October 2023

Close to station, but from there its still 30 minutes to major tourist attractions. Room was a bit small, could barely open both suitcases. Breakfast is very limited, especially for vegetarians.

Friendly stuff, microwave and ice machine at the reception. Free coffee and tea.

Stayed in October 2023

TV shows all in Japanese. Would be nice if there are subtitles or smart TV to watch English shows.

Location was convenient close to train station, convenient store, restaurants. Rooms are typically small but cozy and clean.

Stayed in October 2023

The air conditioner on cold setting would smell a little at the start, but then be ok. It's dehumidifier setting would stay smelly, probably need the filter changed.

Enjoyed the daily replenishing of towels and rubbish collection. Access to laundry, vending machine and ice machine. Bed was firm but surprisingly comfortable.

Stayed in October 2023

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If I have the chance to be in Tokyo again, I will come back to this fine hotel. The only thing I would do differently, is not to book the breakfast. Don't get me wrong: the breakfast is good, but due to the limited options, it gets boring after a while. Positive: *) Friendly English speaking staff. *) Small, but well organized room. No problem with big suitcase. *) Clean and quite. *) Comfy bed. *) Most of the switches labeled in English. *) USB charging port next to the bed. *) Neighborhood appeared to be safe and clean *) Direct connection Sengakuji to Haneda airport. Also most other popular tourist destinations, like Shibuya (highway busses to Mt. Fuji stop here), Shinjuku, teamLab Planets, and others can be easily reached (but no direct connection). Walking distance from Tokyo tower. *) Excellent value for money. Neutral: *) View from the window is not the city, but the opposite wall. Could be improved: *) All switches labeled in English, except the ones for the bathroom ventilation and the bathroom light switch. *) There is a magnetic button to say "I want room cleaning". It would be nice to also have a button for "I need clean towels", instead of getting fresh towels every day (which I did not need). This would be better for the environment.

Stayed in October 2023

The laundry machines are weak and there aren't enough for everyone

Staff are patient and friendly

Stayed in September 2023

A convenient overnight stay that allowed us to land at Haneda and then make a quick exit out of Tokyo via a shinkansen from Shinagawa Station (one stop away from the hotel). The staff were super-friendly, and the room provided everything needed, noting that it was very compact, so only suitable for an overnight stop over.

Stayed in October 2023

The room was pretty clean, but I didn't like the unknown hair in fresh towels. Also a bit more furniture would have been great For breakfast you need to go to a restaurant on the other street's side.

Nice room, clean, next to Metro station. Very friendly and helpful staff, I think I would probably come back.

Stayed in October 2023

Pillows weren't comfortable

Location was good, staff were very friendly and helpful,

Stayed in October 2023

The Hotel is Very Clean and Staff is Good Attituded

Stayed in October 2023