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The room was clean, very spacious. Plugs were available every corner of the room. Staff were courteous and very helpful. Although the onsen was small, it was very clean and comfortable. The outdoor onsen felt amazing. Lots of amentities available to use after the bath. Food provided was filling and delicious - a lot of variety. Staff were very helpful with driving us to where we need to go after check out. Would def recommend to make arrangements with ArimaOnsen to pick up the station, since the place is located on a hill.

Stayed in May 2024

we are young and able bodied but the stairs in front the hotel to reach the front entrance are quite steep and numeral.

very serene, classic Japan and well appointed.

Stayed in March 2024

There are not enough adjectives to describe how wonderful the staff at Takayamso Hanano are. They were perfect!

Stayed in April 2024

A wonderful Ryokan in a fantastic location that really allows you to relax. The hosts were wonderful and took such good care of us.

Stayed in April 2024

A bit expensive, with construction outside window

Huge room with massage chair, delicious dinner, large in-room onsen for the room type I had

Stayed in March 2024

Renovations have been done with modern look

Stayed in March 2024

Nothing honestly, but if I could suggest maybe it is better for you to have an elevator from downstairs to the lobby because it will ease the staff to carry the heavy suitcases upstairs. In addition to that, maybe you should add more cars to pick up the visitors from the train station or from the nearby airport.

We love everything about this accommodation. The staff were friendly, the facilities were exceptional. The kaiseki breakfast had no flaws. They were delicious. The yukatas are really warm so it was very comfortable for us to even go outside using them. The yukatas are even warmer than our jackets. We also got free slippers that we could write our names on. We also really love the kinsen and the onsen. They provide complete facilities too like a place to take a shower, soap, shampoo, hair brush, cotton pads, hairdryer, shower cap, and so on. They also provide lockers for you to put your clothes in.

Stayed in March 2024

The room was amazing, completely with private onsen and massage chair. Very relaxing getaway for a few days. Service was excellent. The public onsen was great.

Stayed in February 2024

need to carry luggage up the steps to the reception desk

Breakfast was good

Stayed in February 2024

Location is not good I need walk 15mins to the hotel is too much far from the station

The staff is nice and helpful the inside room private onsen is wonderful

Stayed in January 2024

The onsen pools are small and, exceptionally, there were no towels in the changing room.

The room was sizable and so was the private one at the restaurant. Tasteful drawings and minimal flower arrangements were everywhere, with books and chairs to remind guests to take it easy and enjoy tranquility and comfort. The onsen pools command a nice view of the town and its neighbouring lush hills. If one has only one night in Arima, he'll do well here.

Stayed in December 2023

The view was not great

The cleanliness, the tradition and the food was exceptional. Will definitely go again for a longer duration.

Stayed in November 2023

Wonderful staff, and my room was probably the most beautiful I've ever stayed in! I was in the Superior Japanese room with mountain views.

Stayed in November 2023

As others have mentioned, there is a large set of stairs to reach the building, not the best when you have large suitcases. We also felt that the price was very steep for what we were offered. The town is lovely and worth a visit, but there are many options to choose from and it might be easier to find a different location that is more modern and accessible for the same price.

We enjoyed our stay in general. The beds were so incredibly comfy. The baths were so relaxing and we didn’t encounter anyone in them during our stay so it felt very private. The staff spoke very good English and made sure we were comfortable. The breakfast was a feast and served in a beautiful dining room that felt very private.

Stayed in November 2023

Really cannot think of anything. I love everything about it.

The service was excellent. The staff went above and beyond to make us feel welcome. The facilities was great. Could not ask for a better stay!

Stayed in September 2023

The location is only accessible through a lot of upward inclines (stairs or hill). They have a free shuttle, but it was only accessible from 9-11 am. Pack your luggage accordingly or consider getting there by car. Also, we weren't able to store our luggage at the front desk after checkout (the shuttle driver took us to a good location for coin lockers). [A side note about the coin lockers - get there early because they can fill up quickly, and there aren't a lot of options in Arima.]

The staff are very kind and welcoming, and they greeted us with tea and delicious homemade wagashi. The baths are lovely and well kept. They offer both kin no yu and gin no yu options (located indoors and outdoors respectively). The room was a very good size, and the tatami was lovely. We didn't have a bath attached to our room, but the public/communal baths were empty every time we went (though this may have been affected by the fact that we visited in June). We would love to visit again.

Stayed in June 2023

They mentioned in Booking they provide a western breakfast. When arrived we said my wife is vergeteirian. They said they don't accomodate and don't provide western breakfast. In they second day they did.

After the first morning they gave a decent breakfast.

Stayed in April 2024

Luggage should have been taken to car rather than left at the top of slope

I was feeling unwell and staff did their best to help

Stayed in March 2024

Rules of the property a little inflexible. High price 10 minutes walk at least into town

In house onsen was fantastic Quiet and serene

Stayed in December 2023

one of two hot spa onsen is relatively small that u cannot even straighten your legs when sat down. it’s just a little bigger than a bath tub. it would be nice if the hotel offers ice bar or ice cream, or Yakult, and massage chair outside the onsen.

the room is spacious and well maintained. check in experience was good.

Stayed in May 2023

Not having an option for breakfast because we didn't reserve ahead of time.

The futons were the most comfortable i've ever slept on. Rooms were very large

Stayed in March 2023

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in November 2023