The location is ok, close with kyoto station

Stayed in March 2024

none

room noise

Stayed in March 2024

Bed was hard, desk area small.

Good location close to Kyoto station. Nice price

Stayed in March 2024

There werent any towel hangers in the bathroom so it was a bit tricky. But they had hangers near the bed

Only a 5 minute walk from Kyoto Station Hachijo Exit! the neighbourhood was quiet and there were also convenience stores nearby

Stayed in March 2024

I wish I choose the other side of the city

Super clean, staff were helpful and kind.

Stayed in January 2024

none

Staff was really friendly and understanding when we missed out first night due to the typhoon. Rooms had just enough space for 2 people and there were extra towels available for consecutive stays. The room's bells were the combine sound so that was amusing.

Stayed in August 2023

The beds in Japan are hard, by the North American standard. Even harder, by our standards. The bed here is no exception. We would stop complaining if we had found no soft beds, but our last hotel, in central Tokyo, had a much softer bed. Perhaps the key is the closer to the train or bus stations, the more the beds will be harder and rooms smaller because of the types of clients choosing the location, for accessibility and not creature comforts?

The location is very close to the train station, which is excellent. A 5 minute walk ,when you get the lay of the land, even with rolling luggage.

Stayed in July 2023

Check in process was not smooth. While it was self-check in concept, it was not well stated in the website upon booking. Arrived at the hotel to find that there was no staff and could not check in. Had to borrow a phone to call in, which the staff send across the pin code to my email.

Location was not too off from main Kyoto station. Place was clean and well maintained. It was peaceful and quiet at night. Hotel is easily found along the side road.

Stayed in July 2023

never saw any staff. difficult to check in.

close.to.the station

Stayed in June 2023

room too small no luggage storage service

clean new quite comfortable

Stayed in June 2023

The location of the hotel was convenient. It is near the station. The hotel amenities are new. The only problem was the room was so dusty. Thank you.

Stayed in December 2022

- The room was very small. - Basic amenities like a daily water bottle were not provided, which was very disappointing. - There was no daily cleaning service. - changing daily towels is also our own responsibility.

-Hotel location near to station. -English language support. - Highly secured

Stayed in May 2024

Don't has anyone on reception all day, just after check-in time 3pm

Close to Kyoto station

Stayed in April 2024

The room is too small especially for two adults.

The hotel located in strategic location. It is only 5 minutes walking to Sakae station.

Stayed in April 2024

The room smelled like mold. The wifi needed resetting, the booking site says nothing about documents for checking in. But the staff at the front mad me wait more than 30 minutes to check in because I didn’t have the documents that NOBODY told me I needed.

There is no breakfast

Stayed in April 2024

The room was way smaller than expected, the air conditioner/heater had mold and dust, the carpet smelled of sweat, the restroom lacked towel hangers, the room had no source of ventilation other than the restroom ventilation, and limited access to staff so you can't potentially ship your luggage because you don't have 24/7 staff help.

Location is the best for it is less than a 10 minute walk from Kyoto station.

Stayed in March 2024

For the check-in we arrived at the time they normally do the check-in at but unfortunately the young man from the front desk arrived some time later. The good thing was that we were able to enter the hotel via entrance code which we got in advance so that we didn't need to wait outside in the cold. The mattress was way too hard for us but that might be ok for others.

We especially liked that the hotel was very new and had a minimalistic and modern interior style. Everything was very clean and the room and hotel had everything you need for a trip during which you only return for sleeping and spend the days outside. Check-In and check-out were easy and fast. We could take fresh towels and several other amenities for free whenever we needed them and the upper floors could be reached via lift. Our room had an air-conditioner/heater as well as a kettle and a little fridge.

Stayed in March 2024

Location was perfect. Close to the train station.

Stayed in March 2024

Misrepresented room style and it's not a staffed hotel

Location

Stayed in March 2024

The staff spoke good English, but gave no information outside of the hotel, example where is a close laundromat

Stayed in February 2024

Poorly furnished. Expensive given what you get

Near the station

Stayed in November 2023

Very good location close to Kyoto Station. The room is fine, equipped with everything I needed like a mini fridge, kettle, cups, hairdryer, fresh towels and amenities. There are ventilation fans in three places (bathroom, toilet room, and main room) which is very nice if you are someone who likes an odorless room with a little fan sound going. It’s soothing at night (or you can turn them off). The room was right next to the elevator, but I didn’t hear the noise at all. I would use this location again. :)

Stayed in November 2023

Nice and clean

Stayed in October 2023

The room was much more spacious than the other rooms I stayed in Japan. And the bathroom and toilet was separate and it was spacious than other stays

Stayed in September 2023