110-0005 Tokyo-to, Taito-ku Ueno 7-12-9 , Japan
#1032 of 1,380 hotels in Tokyo
Guests' ChoiceBased on 637 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
7.3
Facilities
7.4
Staff
8.3
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Kyle
United StatesThe shower layout. And the room is pretty bare bones small. But for the price its not to bad.
Its location in Ueno is pretty great. And its across the road from a lawsons.
Stayed in May 2024
Reviewed: 27 May 2024
Harry
AustraliaRoom too small and location is a bit far from station and pillow is too soft
Unlimited drinks and use of microwave
Stayed in May 2024
Reviewed: 19 May 2024
Warren
New ZealandRoom a little small
Breakfast was good
Stayed in May 2024
Reviewed: 14 May 2024
Maria
PhilippinesNothing major.
I like the location because it is near Ueno station. There are a few convenient store, restaurants within the block. I like that the water, coffee and tea are unlimited at the lobby 24/7, but please check on the taste of your Medium coffee brew because it can be considered as the Strong type of coffee already. The room is too small but I like that the comfort room / rest room is spacious enough. The towels looks immaculately white, so I like it too.
Stayed in May 2024
Reviewed: 12 May 2024
Uros
SerbiaRooms are a bit too small
Clean, location is excelent
Stayed in May 2024
Reviewed: 11 May 2024
Airisia
PolandThe room wasn't very clean, I'm pretty sure because of the dirty ventilation there was A LOT of dust coming into the room. The tiles and the shower in general weren't exactly clean and I think there was dust or fungus in the AC unit as looked dirty and everytime I turned it on I would instantly start sneezing. I know that rooms in Tokyo tend to be small but this one wasn't cleaned properly.
The location of the hotel was great, very close to Ueno station.
Stayed in May 2024
Reviewed: 8 May 2024
Sebas
NetherlandsThe room itself was a little small for the average european ( i am a really tall person)
Good location, really close to ueno station, and ueno park. Also it is easy to find. The rooms where nice and clean.
Stayed in April 2024
Reviewed: 5 May 2024
Poonyanutch
ThailandMostly rooms in Japan are small. If you have big luggages, there isn't the area for walking.
It's easy to self check-in and check-out
Stayed in May 2024
Reviewed: 4 May 2024
Hong
SingaporeRoom was too small for luggage of 2 people. TV was really small w almost no channels, and it took up space on the desk so the table always feels cramped.
Staff was friendly and helpful. Room was cleaned promptly upon request. Good neighborhood, most facilities are walkable within 5 minutes.
Stayed in April 2024
Reviewed: 1 May 2024
Ko
JapanGood
Good
Stayed in May 2024
Reviewed: 30 April 2024
Luís
PortugalToo small.
Localization
Stayed in April 2024
Reviewed: 24 April 2024
Vajira
CanadaFacilities were minimum.
It was clean however the room was too smal
Stayed in April 2024
Reviewed: 23 April 2024
Michelle
PhilippinesQuite far from Ueno station and very small room - double room
Free coffee
Stayed in March 2024
Reviewed: 18 April 2024
Theresa
United StatesRoom is very small, topical Japanese hotels.
Didn’t have breakfast there. Location is excellent
Stayed in April 2024
Reviewed: 15 April 2024
Saina
Canada5th floor could be cleaner
Nice coffee
Stayed in April 2024
Reviewed: 15 April 2024
Lynch
AustraliaLack of hanging space in bedroom. Cold corridors outside as it is exposed to the outside weather.
Great breakfast. Great location. Friendly and helpful staff. Reasonably clean.
Stayed in March 2024
Reviewed: 13 April 2024
Antti
FinlandGood breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Lynn
United KingdomNo kettle in room so had to go down in the lift to get a hot drink
Nice room. Friendly staff
Stayed in April 2024
Reviewed: 10 April 2024
Michelle
PhilippinesLocation is about less than 1km going to the JR Ueno station
We liked the free coffee and tea served daily at the lobby
Stayed in March 2024
Reviewed: 3 April 2024
Alan
AustraliaWifi Be able to use in foyer
Location
Stayed in March 2024
Reviewed: 3 April 2024
Hideaki
AustraliaNo kettle in room no cup. Too cramped!
Nice and clean.
Stayed in March 2024
Reviewed: 31 March 2024
Hoe
SingaporeThe center of building is open area, rain & wind will come in. Too cold to wear casual / short inside building. The room service only help to tidy up bedaheet and change towel but didnt clean the floor or didnt clean properly
Staff is friendly and helpful
Stayed in March 2024
Reviewed: 25 March 2024
Jane
AustraliaRoom service
Not too baf.
Stayed in March 2024
Reviewed: 20 March 2024
Carolina
JapanThe room was way smaller than expected. We both are “large” compared to Japanese local travelers so the space was really tiny. We both wear L sized clothes. You open the door and the bed is right there, I had to get on the bed if my husband wanted to go to the bathroom which is right behind the bed. There’s a table but honestly I wanted to take that out so I could have more space to walk in the room. Also from the elevator to your room is literally outside like a patio so it was really cold. In general, if you are a spacious person look for something else.
15min walk to Ueno station, several convenience stores around.
Stayed in March 2024
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