Reviews of UNIZO INN Kobe Sannomiya 3 stars
651-0097 Hyogo, Kobe, Chuo-ku Nunobikicho 2-1-9, Japan
#36 of 135 hotels in Kobe
Guests' ChoiceReview score
Based on 282 hotel reviews
8.4Score breakdown
-
Cleanliness
9.0
-
Comfort
9.0
-
Location
8.0
-
Facilities
8.8
-
Staff
8.9
-
Value for money
8.6
-
Free WiFi
8.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 30 May 2024
Gregory
Japan15 reviews1 helpful vote9.0“The hotel is nice, the staff is very friendly and the hotel facilities are neat and well equipped.”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
Recommendation for travelers arriving by train at Sannomiya Station. Look for Exit 3 and once on the avenue, turn to the right and go up to the Hotel along the same sidewalk.
Stayed in May 2024
-
Reviewed: 23 May 2024
Barry
United States7 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Being humiliated by the staff.
Location
Stayed in May 2024
-
Reviewed: 18 May 2024
Emanuel
Australia4 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The soundproofing was quite poor and as a result I lost some sleep due to noisy neighbours.
Clean, comfortable, good location
Stayed in May 2024
-
Reviewed: 13 May 2024
Maximilian
Germany21 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
I asked if I could change the check-in-time to two-hours before the official time. This would have been possible, but it would have cost 3.000 Yen which is around 18 Euros. Way too much!
Very nice and clean hotel. Staff very helpful and friendly. Very nice rooms and beds.
Stayed in May 2024
-
Reviewed: 26 April 2024
Laura
United Kingdom31 reviews8.0“Good location close to Shin-Kobe station”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 9 nights
Room is quite small, but well furnished. Not much space to store luggages.
Close to Shin-Kobe station. Very convenient location if you want to visit the region using Shinkansen. Very clean and helpful staff.
Stayed in April 2024
-
Reviewed: 25 April 2024
Kayoko
Singapore71 reviews14 helpful votes8.0“Clean comfortable business hotel”- • Business trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 12 nights
- • Submitted via mobile
There is limited restaurants near by unless you go to Sannomiya Station area. Matsuya is not a place for dinner. The room was very small n there was only 1 pillow.
Though not really close to Sannomiya, the bus stop was in front of the hotel, so it was OK. There is safety deposit box which is a plus. Free drinking water dispenser was great.
Stayed in April 2024
-
Reviewed: 5 April 2024
Giuseppe
United Kingdom23 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Breakfast.. on a near by fast-food sort of restaurant
Stayed in April 2024
-
Reviewed: 3 April 2024
Ashley
Australia21 reviews14 helpful votes9.0“Straightforward and simple, no problems at all”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
The washing machine didn't really dry my clothes properly (just left them incredibly hot and damp) but only a small complaint!
Hotel is very clean and modern with friendly check-in staff. Short walk (just over 5 mins) from Sannomiya station. Room was great as well, slightly on the small side but that's par for most standard hotels in Japan. I had the "do not disturb" sign out during my stay and the cleaning staff kindly left clean towels and amenities hanging on the door handle each day.
Stayed in April 2024
-
Reviewed: 2 April 2024
K
Japan54 reviews4 helpful votes8.0“Excellent value for money, convenient location”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
Good business-hotel-like place to stay and explore Kobe. Location is great, within walking distance of all major attractions and main subway/train stations. Friendly staff, comfy room, very clean. Good price too.
Stayed in April 2024
-
Reviewed: 20 March 2024
Consuela
Japan40 reviews8 helpful votes9.0“Perfect for short stay in Kobe!”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Everything was ok
Everything - very good value for money, good location (5-6 min walk from Sannomiya and less than 10 min from Shin Kobe station), very clean, friendly staff. I loved that it had a desk so I could work. The breakfast is in Matsuya, connected to the hotel and served huge breakfast, you can choose among 3-4 menus. Incredible value for money!
Stayed in March 2024
-
Reviewed: 5 February 2024
Haichao
United States24 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
The breakfast is served at the Matsuya near entrance. No need to purchase breakfast at the hotel.
Not very close to the Sannomiya station but not very far away.
Stayed in January 2024
-
Reviewed: 22 January 2024
Sebastien
Japan32 reviews4 helpful votes8.0“Very enjoyable - a bright and modern design which puts above most business hotels !”- • Business trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing in particular, expect that you should not hesitate to ask for an extra blanket during the winter season.
It was very bright and clean, with a big breakfast. The bed was comfortable too.
Stayed in January 2024
-
Reviewed: 15 January 2024
Bruce
Hong Kong111 reviews5 helpful votes7.0“Good stay.”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
A bit far from train station.
Nice breakfast.
Stayed in November 2023
-
Reviewed: 5 January 2024
Bruce
Hong Kong111 reviews5 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
A bit far from the train station especially summer time.
breakfast is nice at the next door small restaurant.
Stayed in November 2023
-
Reviewed: 2 January 2024
Marlon
Japan13 reviews9.0“Very good for solo traveller”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing
It’s very closed to all.
Stayed in December 2023
-
Reviewed: 16 December 2023
Alfonso
United States4 reviews7.0“Good stay overall. The hotel is a short walk away to Sannomiya.”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
The room had a bit of a stale smell sometimes. Keeping the window open helped. Otherwise a very standard Japanese business hotel.
Fairly good location.
Stayed in December 2023
-
Reviewed: 15 December 2023
Rossiyana
Thailand5 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Walk about 5 minutes to the train station.
Stayed in December 2023
-
Reviewed: 6 December 2023
Yan
Greece3 reviews8.0“great”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
the breakfast was great.
Stayed in December 2023
-
Reviewed: 26 November 2023
Robert
United Kingdom12 reviews8.0“Very convenient location for my needs”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Room is small and little room for clothes & luggage.
Location & price
Stayed in November 2023
-
Reviewed: 20 November 2023
Bruce
Hong Kong111 reviews5 helpful votes7.0“Nice n Quiet”- • Business trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
15 minutes walk to city center n train station.
Very clean n quiet but a bit far from Train station especially walking uphill.
Stayed in November 2023
-
Reviewed: 16 November 2023
Boris
Austria29 reviews7 helpful votes8.0“Nice business hotel close to transport links”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 2 nights
n/a
Nice business hotel half way between Shin-Kobe station and Sannomiya station. Also the center is not that far - about 20 mins walk to Chinatown and 25-30 to the port. Average business hotel.
Stayed in November 2023
-
Reviewed: 5 November 2023
Shang-yun
Taiwan16 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
The sheet looks clean, but it causes a little bit of itchy after covering it for a couple of minutes. Maybe just the material of it is causing us to be allergic to it. But the overall staying experience is nice. We enjoy it :)
The location is good, is not far away from the station. The room is quiet at night, and will not be disturbed by the noise on the street or the neighbors. Besides, although the room is not very big, but there is a bathtub where you can rest and relax after walking for the whole day. The service is very good, with a very polite and caring attitude when serving us at the front desk. Last but not least, you could even store your luggage before the check-in time, and pick it up once you check-in. It provides us with a comfortable and convenient experience during our stay.
Stayed in October 2023
-
Reviewed: 16 October 2023
Shaun
United States45 reviews5 helpful votes9.0“Overall good value and would highly recommend”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
Room a bit small but fine
Good value spot not too far from train station; very clean
Stayed in September 2023
-
Reviewed: 11 October 2023
Markus
Germany15 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Bed was a bit harder that expected but still had a good nights sleep
Nice hotel, big room, good breakfast, friendly and english speaking workers
Stayed in October 2023
