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Reviews of ulu Tokyo 4 stars

135-0031 Tokyo-to, 江東区佐賀1-1-9, Japan

#8 of 1,382 hotels in Tokyo

Guests' Choice

Review score

Based on 306 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.4

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Great spacious apartment in a lovely location
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit of a walk to the train station, but we knew this before we booked and it was fine.

    Glad we booked this apartment to relax in our final night in Tokyo. It had everything we needed, and we enjoyed the location by the water and proximity to great coffee shops. Beds were very comfortable and the whole space (including the bathroom) was so roomy!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Fresh modern stay in Tokyo
    • Leisure trip
    • Group
    • Suite with River View
    • Stayed 6 nights

    Nothing, everything was excellent.

    The river view room is definitely worth the price. The views were stunning and the location of this hotel is excellent, it was really easy to get to other parts of Tokyo. The front desk staff are very well trained and speak great English! They were nice enough to receive our luggage, help us forward our bags to the airport, and even received a few packages for me that I ordered online to the hotel. Cleaning comes twice a week to tidy up the common areas and replenish the towels. They had really high-end equipment in the kitchen (fridge had an ice maker, toaster oven is an expensive brand, provided hand grinder and pour-over coffee equipment!).

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 7 nights
    • Submitted via mobile

    The hot water was switched off on our arrival and the panel was in Japanese. A room guide in English would have been useful with instructions on how to use the panels for the water and washing machine would of been helpful.

    Comfortable and spacious for the price

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Great stay
    • Leisure trip
    • Group
    • Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    Fantastic accomodation with everything we needed for our family’s six night stay - full kitchen, washer/dryer, comfy beds, and great bathroom amenities. Several train stations are within a 15 minute walk away to take us to different parts of the city. Many restaurants are within 15 minutes walking distance too. Would highly recommend to others wanting to explore Tokyo.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    We loved our stay at Ulu. The room was modern, comfortable and spacious for Tokyo standards.
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 4 nights
    • Submitted via mobile

    It was a little bit far from the metro stations.

    Amenities, room layout and spaciousness, in room laundry, friendly and helpful staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights

    According to the pictures, I expected a room with a view on the river.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Nice property in the center of Tokyo
    • Leisure trip
    • Group
    • Suite with River View
    • Stayed 4 nights
    • Submitted via mobile

    This property was a really nice place close to all must seen hotspots. It was easy to take the train nearby. The staff was very friendly. The view from the balcony was amazing. We had a lovely stay in your property and hopefully coming back soon. Thank you for the experience in Tokyo.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Overall very recommended. Would not hesitate to stay here again.
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    Really no negative for us actually. But if you like to be at the center of hustle and bustle of Downtown Tokyo then this might not be for you.

    We chose the river view family room with 4 beds. View is amazing and very relaxing while sipping morning coffee. Spacious for family. Bigger than most room in Tokyo area. Clean as well. Located in quiet area. A good place to wind down after spending the day in busy area around Tokyo. Generous amount of drinks/juice and snacks provided at no additional cost if compared to most hotels. They even have coffee beans, manual grinder, and pour over for coffee lovers out there. Very nice and helpful english speaking staffs. A female staff helped us on check in day when we arrived a bit late in the evening and by coincidence she was present again when we checked out and even took the time to saw us off to our transport/taxi. Unfortunately we didn’t get her name but thank you for the hospitality!

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    Spacious room, clean. Lovely helpful staff. Good location, 10 min walk to number of stations

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    The rever view

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite with River View
    • Stayed 5 nights
    • Submitted via mobile

    It's a bit further out from some metro and the main tourist areas, but we were aware of this before booking.

    Really big space, homely feel, and lovely views over the Sumida river. Staff were friendly and helpful, and the free snacks in the room were a nice surprise.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Great hospitality and amazing river view
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 13 nights
    • Submitted via mobile

    Nothing at all

    We stayed as family for 2 weeks and i can confirm that this place was worth it! The staff were extremely friendly and helpful! The view on the river was amazing and i would definitely go back again

    Stayed in March 2024

  • Reviewed: 27 April 2024

    10
    Highly recommend, wish we could have stayed longer!
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Everything, appartement was in a great location, felt luxurious, great comfort

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Great stay, very kind staff!
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 8 nights
    • Submitted via mobile

    All was great. Nothing bad

    A big apartment, very spacious. Very clean and great quiet location.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not the closest to the metro

    Wonderful accommodating staff, excellent room sizes, close to airport transfer station

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    Mattresses are Japanese style, meaning they’re a little harder than what we’re used to.

    Fantastic staff, roomy accommodation.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Suite with City View
    • Stayed 3 nights

    There wasn't anything that we didn't like.

    Very spacious apartment style hotel rooms. Friendly and accommodating staff. Good amenities in the room. Great hotel for groups, and longer stays.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Spacious, modern, comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    Location is slightly more remote and requires a 10-min walk to the nearest subway / TCAT bus terminal. Please note if you have lots of heavy luggages or travelling with elderly people. We ended up taking a taxi to most places. Room could do with more mirrors - only one in the entry hallway and one in the bathroom. A/C controls were hard to navigate given it is all in Japanese, and struggled to get an optimum temperature after playing with all options.

    2-bedroom apartment for my family and it was our most comfortable stay on our Japan trip. Spacious and very comfortable with all the necessary modern amenities. Could not fault it and will definitely stay again. Staff was extremely friendly and helpful - from booking taxis to restaurant recommendations.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 4 nights
    • Submitted via mobile

    The bed was a bit harder than I would have liked.

    The room was large compared to other rooms we stayed in while in Japan. Our four night stay was comfortable. Each staff member was able to communicate in English without too much difficulty. We would definitely book here again.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    I will book it again next time.
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 5 nights
    • Submitted via mobile

    Would be good if they have a storage for luggage to keep for few days, but it is not important and it wont affect how fantastic this property.

    We booked 2 units for 5 nights on this property. ( 2 family / 8 people) Each unit has big space and surely can fit 6 people each unit if they will allow it. Super clean. Free snacks and bottle of Prosecco! You can cook comfortably. Photos on booking.com site won’t describe how spacious and nice this apartment. We wanted to book 6 more nights and unfortunately they are fully booked for 2 apartments .

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Very enjoyable stay - staff were excellent - would definitely come back again
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 3 nights
    • Submitted via mobile

    Beds may not be most luxurious but they’re still above average.

    Modern and clean - quiet area - access to several metro stations

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with River View
    • Stayed 5 nights
    • Submitted via mobile

    The wooden sofa legs is very sharp and badly design, be careful when you walk around the sofa. Both my wife and I kick the leg of the sofa and have bruise around our angles

    The washing machine and drier is excellent. Kitchen is fully equipped. I like the views from the apartment

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 5 nights
    • Submitted via mobile

    Very clean, a lot of space and very well equipped. Well placed

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Amazing big appartemnt with phenomenal view in nice neighborhood
    • Leisure trip
    • People with friends
    • Suite with River View
    • Stayed 10 nights
    • Submitted via mobile

    The balcony is technically there, but it’s very tiny so you can’t really use it. For the price of the room, one should be allowed to smoke on it.

    The apartment looks even better in real life. The view is exceptional and we got everything we needed. Even though it is 10-15 min walk to the metro, you have all the lines (E,T, Z, H) you need to move around. The space is perfect if you need a mit more space in a calmer neighborhood.

    Stayed in April 2024

Showing 1 – 25

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